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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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May 28, 2021

They are very good. I’ve dealt with Mark since the TOWSON days. There’s no perfection in any of us. Watch the small things. More

by Unrobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 29, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

May 28, 2021

Very customer oriented /friendly service.I left the car Very customer oriented /friendly service.I left the car overnight. Service person, Robert Wiggington, notified me the following morning that they wer More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 29, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2021

My service advisor was great! She explained everything! I knew what they were going to do and my cost throughout the process. Everything ended up being exactly what she said! I was truly a wonderful experien More

by Bclarke321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman Service advisor 5 stars
May 27, 2021 -

Bclarke321 responded

Thank you for getting me back up and running in my time of need!

May 29, 2021 -

Heritage Honda Parkville responded

Thank you for getting me back up and running in my time of need!

May 27, 2021

Have dealt with this dealer for 18 years. Purchased 3 cars from them . Service has been excellent. Always ready to help . give them a top rating.thank you! More

by kearns, k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 29, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

May 24, 2021

The team at Honda are very professional and communicative. They keep you informed of what is going on with your vehicle. Prices are reasonable and I always leave satisfied More

by sk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
May 25, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 22, 2021

We have purchased two Honda’s from this dealer. Nice staff knowledgeable in both sales and service. Our Honda has only been serviced by Hertiage. We feel confident that they keep your Honda in great c More

by AleshaFJourniette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
May 22, 2021 -

Heritage Honda Parkville responded

Hi Alesha, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2021

The service was fantastic. I was educated well on whats wrong with my car. Water and coffe was provided. I left the service station in an appropriate time. More

by Nathan Ikejiani.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
May 22, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 22, 2021 -

Nathan Ikejiani. responded

No response

May 20, 2021

My advisor Bill was amazing, very knowledgeable and transparent will be back! Thank you, and from our first moment of arrival all other employees were all friendly and nice. Also the waiting period was More

by Ksan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
May 21, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2021

Very positive experience and faster service in most recent visit. Unfortunately the price on a mailer I received (but forgot) was not able to be honored, but the cost of the oil change special was sti More

by obrien.conor.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 20, 2021 -

Heritage Honda Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2021

Great communication and work . Took the time to explain the problem and come up with the best solution and kept me posted on things dealing with my car More

by Watsonshelby25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 17, 2021 -

Heritage Honda Parkville responded

Hi Watson, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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