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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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March 25, 2021

Purchased my 2016 Honda Civic from Heritage Honda Parkville. Very pleased with my purchase. If services are required the service department is timey and efficient. My service advisor Robert Wiggint More

by Beverly bromley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Mar 26, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2021

My service advisor was great. This is the send time I took my car for service and my rims are scratched up. Also I had after market valve stem caps. The removed the and put in other ones. When I asked fo More

by Jenpersaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Maurath
Mar 26, 2021 -

Heritage Honda Parkville responded

Hi Jen. At Heritage Honda Parkville, our goal is to provide you and all of our customers with exceptional service and a positive experience, and we are disappointed to hear this did not occur during your initial visit to our Service Center. Thank you for taking the time to speak with our Service Director, Steve Berman, as he has scheduled an additional appointment for you and will ensure that your vehicle’s repairs are made to your satisfaction. As discussed, should you have any additional questions or future vehicle needs, you may contact Steve directly at 410.663.7155 or sberman@mileone.com. Thank you again for your time.

March 23, 2021

Love the service I get at this service center. All the workers are excellent. I've been coming here for years since I bought my Honda 2007 in 2006! More

by Hopkins001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober, Mark Sowder, Edward Jones, Rob Koski
Mar 24, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2021

Great Service!! Very happy with the price of an oil change and a tire rotation. Rob did an excellent job taking care of me. Had to wait like 15 minutes when i arrived but that's not a big deal, they we More

by djj081244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Mar 22, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day!

March 19, 2021

Service was excellent, great, honest and knowledgeable Service Advisor Mark Sowder. He is knowledgeable in the vehicles that he services, Mark works well with customers and employees. Mark gives 100 %. More

by Freda236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Mar 20, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 17, 2021

Ed was helpful and very nice guy who took the time to explain to me how the parts work that he replaced in my car. This dealership really backs their cars and I'm thankful I made my purchase here. Bringi More

by Steph1217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Mar 19, 2021 -

Heritage Honda Parkville responded

Hello, thank you for your review! We're happy Ed could help. Please don't hesitate to reach out to us if there's anything more we can do!

March 17, 2021

The service department has excellent customer service. I also saved money on my oil change. Everyone else prices were overpriced. Thank you Heritage Honda for your service. More

by Tru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Mar 19, 2021 -

Heritage Honda Parkville responded

Thank you for sharing your response to our staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2021

Very nice and professional. He explained every thing that needed to be done. My car was done in timely manner as it was promised. Highly recommend. More

by Qamar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Mar 19, 2021 -

Heritage Honda Parkville responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 17, 2021

Did not trust my battery was given the test it needed, tested at two places, it was deemed good at dealer it was bad just after a year of replacement. More

by Joowiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy IIko, Rob Koski
Mar 17, 2021 -

Heritage Honda Parkville responded

Hi Joowiti, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2021

Robert Wiggington was the advisor I worked with when my Robert Wiggington was the advisor I worked with when my car was being serviced. He was very professional and friendly. He kept me updated on everyth More

by Keyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Mar 19, 2021 -

Heritage Honda Parkville responded

Keyana, we are very happy Robert could provide you with a positive service experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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