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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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March 17, 2021

Friendly and reliable personnel! Always ready to help!clean and they follow Covid-19 precautions and it made me feel safe whenever I come in More

by tcvl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas ware, Terri Thompson, Rob Koski
Mar 19, 2021 -

Heritage Honda Parkville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 11, 2021

My advisor, Erin, was wonderful. I could hear the smile on her face in our phone calls. She took great care me. Even took the time to help me setup my Bluetooth. I will be requesting her for future service More

by Tonniem72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Mar 12, 2021 -

Heritage Honda Parkville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2021

Robert Wiggington is a great customer service advisor. His genuineness to give the best customer service shows each time I visit the service center. Thank you Robert for all that you do. More

by Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Mar 12, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2021

It was easy to schedule an appointment that fit my needs. The service rep was great to work with and kept me advised of findings as the car was inspected. More

by GT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Mar 11, 2021 -

Heritage Honda Parkville responded

Hello, thank you for your review! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

March 03, 2021

Service technician was extremely friendly, polite, and helpful. I was kept informed by receiving update phone calls in a timely manner. Upon pickup, I was helped quickly. Cost was extremely reasonable. More

by Rick2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Mar 03, 2021 -

Heritage Honda Parkville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you're ever in need of more help, please let us know!

March 01, 2021

The service manager, Mark Sowder, and the service team was exceptional. They identified the issue and resolution within a quick time and the repair cost was within a reasonable and fair price. More

by Rupster06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Mar 02, 2021 -

Heritage Honda Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 01, 2021

Heritage Honda is an excellent dealership. We have bought several cars over many years. Sales representative were all very polite and answered any questions we had. More

by tbjtbond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Mar 01, 2021 -

Heritage Honda Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2021

Excellent service as always. Robert Wiggington provides exemplary customer service each and every time I visit Heritage Honda of Parkville. He is quick to solve any issue and provide honest and accurate so More

by AD88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Mar 01, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2021

I brought my car in for a recall. I waited for my car and only had to wait a short period of time. I feel that I had excellent service. More

by caz2039
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Feb 26, 2021 -

Heritage Honda Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! We hope to see you soon!

February 26, 2021

Mark Sowder at the Heritage Honda in Parkville was prompt, courteous, knowledgeable, friendly, thoughtful, & very professional..he is a credit to the Honda organization, I highly recommend Mark Sowder More

by Woods.catherine70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Mar 01, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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