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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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January 18, 2021

They were fast and not as expensive as I thought they would be. No upsales from at least the service department. I’d use them again. More

by MikeN&@&@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 20, 2021 -

Heritage Honda Parkville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 16, 2021

Excellent and friendly customer service. Explained the multi vehicle inspection with expertise. Made me feel like they really appreciated me as a customer. Very reliable. More

by Wynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Jan 19, 2021 -

Heritage Honda Parkville responded

Hello Wynn, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! Safe travels!

January 13, 2021

I Scheduled my appointment online which was very easy and the service and recall work completed on time. Friendly and professional staff and facility was clean More

by bkmerryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Jan 14, 2021 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

January 12, 2021

Fast and competent service. My service advisor gave me a clear explanation of services required, services received, and what I will most likely need with my next service visit. More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 13, 2021 -

Heritage Honda Parkville responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 12, 2021

Arrived at scheduled time, taken right in. Had time constraints and manager said I would be out before my deadline and he was true to his word. More

by Gaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 14, 2021 -

Heritage Honda Parkville responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 12, 2021

Rob Koski was a great advisor. He was very knowledgeable and pleasant. He was the best advisor I’ve had thus far at the Parkville location More

by Lisa Edmondson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Jan 13, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We hope you continue to choose us for all your automotive needs. Take care!

January 09, 2021

I needed service and parts for my 2014 Accord. I have been using this service department since 2005. I've always been treated well. The extended hours at the service bay are very handy. I came in late a More

by Thom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Jan 12, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2021

The service team at Honda Parkville always provides excellent service in maintaining my vehicle. They are reliable, and can accomodate my needs with very little advance notice. More

by D. A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jan 12, 2021 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2021

I bought my Honda CR-V as a birthday present for myself I bought my Honda CR-V as a birthday present for myself in May 2019. I have nothing but praise for my Honda’s performance and economical operation. I More

by Star fighter 18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Edward Jones
Jan 12, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 07, 2021

Great customer service friendly and understanding my problem. Would definitely recommend to Others. Made me feel very welcome great At Communicating Great job keep it up. More

by Tindall1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jan 07, 2021 -

Heritage Honda Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs. Take care!

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