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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
793 Reviews

793 Reviews of Heritage Honda Parkville - Service Center

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November 17, 2020

Dealership was fine. Service was fine. However, I have neither the time nor the inclination to write reviews. This is a totally unnecessary imposition. And requiring a word count??? Please ... More

by Skipnoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Nov 19, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 15, 2020

I took my CRV in for it's first service. I was greeted immediately upon entering the service bay. It took a little over an hour to complete th3 service. Waiting room was neat and clean. More

by Dcurbeam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Nov 17, 2020 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 12, 2020

My customer service rep went above and beyond to help me to make an affordable option for me. I will definitely go back to him for future assistance. More

by Lmoore1221
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 13, 2020 -

Heritage Honda Parkville responded

Hello, we're so glad that we were able to go above and beyond your expectations! Our team is available should you require any extra help.

November 12, 2020

Very good experience with the service department. Rep had good communication and my car was completed in the time they quoted. Will definitely use them again. More

by Thetarrants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 13, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 12, 2020

Took my 2015 Accord Hybrid in for a charging issue that my neighborhood mechanic could not diagnose. Honda service was able to locate the problem, and my car was repaired quickly and at a reasonable price More

by jbr37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 13, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 11, 2020

Great job understanding knew the customer need and quick services and reasonable price and find out your problem make sure it need to be fixed before there really charge you . More

by yookchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 12, 2020 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2020

Awesome ! Everyone was so friendly and professional, I’ve always had great experiences at this location ! This is the ONLY location I would come to More

by Ttaylor9530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 12, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 11, 2020

The Service at Heritage Honda Parkville is A+ Spectacular! Service Rep Mark S. is the reason I continue to bring my vehicles there for foreseeable future. More

by craytrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 12, 2020 -

Heritage Honda Parkville responded

Hello, we are so happy to read such a great review about Heritage Honda Parkville! Thank you so much for choosing us as your first choice for service! Take care!

November 06, 2020

Service managers are professionally trained and knowledgeable of the concerns I have on my vehicle . The time promised of finishing the job is met and the job is being done with high standards More

by Jbroa65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath, Mark Sowder
Nov 08, 2020 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2020

Bob,took care of all my service requests and went over upcoming service needs. This service and dealership has gotten me from a 30 year relationship with a Nissan dealer. They are great. More

by mbarisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Nov 08, 2020 -

Heritage Honda Parkville responded

Mbarisse, thank you for your positive review. We're glad to hear that you found our team and Rob here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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