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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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June 09, 2020

I purchased myHonda Accord at Heritage, and have it serviced here exclusively. Probably not the best choice financially, but it is convenient and thorough and has a waiting area. More

by lauralmd
Recommend Dealer
Yes
Employees Worked With
Bob Koski
Jun 11, 2020 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2020

Excellent service my AC is working again! Bill Maurath was great! He offered a free ride home for me while waiting for my car AC to be fixed & sent someone to pick me up when it was fixed after several ho More

by James
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jun 11, 2020 -

Heritage Honda Parkville responded

James, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2020

Great service as always.... This is the only dealership I trust to have my vehicle serviced. I will continue to have my vehicle serviced here for many years. More

by AD88
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jun 09, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 08, 2020

Absolutely stunning ! He diagnosed the problem at first sight about TPMS lights on dashboard. Resolved it and returned the car rightaway after adjusting tire pressure and TPMS calibration. WITHOUT ANY CHAR More

by nir
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jun 09, 2020 -

Heritage Honda Parkville responded

Nir, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 04, 2020

As always Parkville heritage Honda take great care of me. Sometimes I don’t have a n appointment and never there long. Great customer service, very dependable on taking care of any vehicle I bring there. More

by mallyg8161
Recommend Dealer
Yes
Employees Worked With
Mark Sowder, Courtney Spells
Jun 05, 2020 -

Heritage Honda Parkville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thanks for taking the time to leave a review!

May 31, 2020

Have had nothing but great experiences with this place. I’ve brought my car in for service several times and they have always been fast and transparent about everything. More

by RjZjR
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jun 03, 2020 -

Heritage Honda Parkville responded

Rjzjr, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

May 28, 2020

Quick service very pleasant people to work with. Thank you to my service advisor Mark. The staff call were very nice I’m the best part I was done with the service quickly More

by Somer318
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jun 01, 2020 -

Heritage Honda Parkville responded

Somer, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 28, 2020

Rob was an excellent help. He was very detailed in his explanation regarding my vehicle and even gave me additional information that was very helpful. More

by Gabrielle Scott
Recommend Dealer
Yes
Employees Worked With
Rob Koski (service advisor)
Jun 01, 2020 -

Heritage Honda Parkville responded

Gabrielle, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 28, 2020

The required service was excellent. COVID-19 precautions need improvement. Everyone had masks on, but there was little social distancing. Should also have had plexiglass between the service advisor and cust More

by ptitzler
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jun 01, 2020 -

Heritage Honda Parkville responded

Hello Ptitzler, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2020

He was able to save me a lot of money on one service that allowed me to receive several services for the same amount. He also found me a coupon that also saved me more money. Normally I dislike coming to Hon More

by tairis.brooks
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jun 01, 2020 -

Heritage Honda Parkville responded

Tairis, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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