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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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March 03, 2020

Trunk would not unlocked and tire sensor light constantly goes on. I appreciate the quick and efficient manner that this was handled. Thanks again to Robert More

by Rnddevine
Recommend Dealer
Yes
Employees Worked With
R Wigginton
Mar 05, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

March 03, 2020

I received very professional service. Very pleasant experience working with Rob Koski who explained in details the services and the related costs. Thank you, Mr. Koski! More

by Janetkobilarova
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Mar 05, 2020 -

Heritage Honda Parkville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2020

Very helpful, friendly, courteous, and professional. Dropped vehicle off the night before using their drop box; very user friendly. Communication by them to keep me informed throughout the service visit More

by Rick2
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Mar 05, 2020 -

Heritage Honda Parkville responded

Rick2, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

February 27, 2020

Mr rabb was my service supervisor. Such a nice humble and professionally organized person .I am very happy to have such a great experience. G More

by naheed_fahim
Recommend Dealer
Yes
Employees Worked With
Rabb 5 stars
Feb 28, 2020 -

Heritage Honda Parkville responded

Naheed, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

February 26, 2020

Mark Sowder, my Service Advisor was extremely professional and knowledgeable! They handled my service and recent issue (hardly had issues with any of my 6 Hondas) quickly and efficiently! I woul More

by rod.donlon
Recommend Dealer
Yes
Employees Worked With
Mike Ademiluyi, Mark Sowder
Feb 28, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2020

It’s easy to schedule appointments that fit my schedule. The staff is friendly, knowledgeable and accommodating. The location at Harford Road and the Beltway couldn’t be any more convenient. More

by GT
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Feb 26, 2020 -

Heritage Honda Parkville responded

Gt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

February 24, 2020

This Dealership is friendly and always looking out for the customer. They inform you of the issues and don't try to up sale you. I have been to other dealerships., but they are the best. More

by JAMESWOODSON_1
Recommend Dealer
Yes
Employees Worked With
Robert, Koski
Feb 26, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership! We look forward to your next visit! Take care!

February 24, 2020

The service and customer relations is awesome. I highly recommend Heritage for professionalism and high quality satisfaction to all of their customers. Dora Norman is one of my favorite service advisors. H More

by Haroldajones25
Recommend Dealer
Yes
Employees Worked With
Bill Maurath, Dora Norman
Feb 26, 2020 -

Heritage Honda Parkville responded

Thank you for sharing your response to our staff’s outstanding customer service! We value your business and look forward to your next visit! Take care!

February 22, 2020

Mark was very helpful and has excellent customer service. Was a smooth transaction! I will be sure to come again if I ever need help. More

by Hynchris
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Feb 24, 2020 -

Heritage Honda Parkville responded

Hynchris, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

February 22, 2020

My visit to the service department was excellent. I was greeted at the garage door. Immediately my advisor Robert Wiggington met me at the car and addressed my needs. Once we were seated at his desk Robert More

by Maggie
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Feb 25, 2020 -

Heritage Honda Parkville responded

Maggie, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Honda Parkville as your first choice for service! Safe travels!

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