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Heritage Honda Parkville - Service Center

Baltimore, MD

4.7
795 Reviews
Today: 7:30 AM - 7:00 PM Open Now
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795 Reviews of Heritage Honda Parkville - Service Center

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January 27, 2020

The people are great at Heritage Honda in Parkville. I scheduled online and got wonderful service! So happy I got my Crv last year. Love it! More

by Keikenberg
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 29, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2020

Donna was excellent and very patient regarding the services i needed and was such a huge help. I really appreciate very much her assistance and efficiency. More

by Teresa
Recommend Dealer
Yes
Employees Worked With
Dora Norman
January 23, 2020

Everything is usually great. But, the last 3 times I have gotten service done, my car has come back with “check tire pressure” light on. More

by mbentzen21
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 27, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback. Please don't hesitate to reach out if there's anything additional we can do for you. We're happy to help get this resolved for you.

January 23, 2020

Very pleased with the service received. My advisor was thorough explaining everything he felt should be done to ensure my vehicle would operate at peak performance. More

by madmax
Recommend Dealer
Yes
Employees Worked With
Jeff Beck, Heritage Honda Parkville
Jan 23, 2020 -

Heritage Honda Parkville responded

Madmax, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

January 23, 2020

Heritage Honda was WONDERFUL to my son. Tech advisor, Mark Sowder, addressed the battery issue my son was having at NO charge! In my own dealings with TA Sowder he has always been at the top of his game. More

by DGALES36
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jan 24, 2020 -

Heritage Honda Parkville responded

Dgales36, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

January 23, 2020

Service was excellent. Mark Sowder the service manager was very informative and helpful. Wait time was minimal less than 30 minutes. Will come here again. More

by Krzgrl
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jan 24, 2020 -

Heritage Honda Parkville responded

Krzgrl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

January 21, 2020

Great service, and great customer service. Ed was great to work with. He was very communicative and really took care of our car. Will definitely use again. More

by Kim Brown
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 22, 2020 -

Heritage Honda Parkville responded

Kim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

January 21, 2020

Thumping sound from tire I bought my car from this dealership two years ago, I always have my service done here and the associates are very professional and prompt. This time More

by bodymatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall recent service employee , Lou Persico
Jan 22, 2020 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!

January 19, 2020

Prompt and courteous. Informative about the needed service. Worked with me to get the most important needs done first, in line with my budget. Showed personal interest. More

by jacquelyn.oldham
Recommend Dealer
Yes
Employees Worked With
Robert Koski, Robert Lee
Jan 21, 2020 -

Heritage Honda Parkville responded

Hello Jacquelyn, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

January 18, 2020

The service rep was knowledgeable and precise on maintenance recommendations. In all the service was fast and done professionally. I was happy and I am sure the car was too. Thanks guys. More

by davidaxe2001
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown, Garrett Powell
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