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Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

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January 11, 2020

Great seamless service organized by Bill Maranth from Heritage Honda! Work done quickly, provided a rental and I was back in my car in 24 hours! More

by 1nickdean
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jan 14, 2020 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 10, 2020

Service team courtous and efficient and car was completed on time as promissed. I will definitely be back to have Car serviced again and to look at buying new car More

by balinajohn
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 14, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 08, 2020

The service was prompt and they kept us up to date with what was happening. The employees were all courteous and I have no complaints More

by Roblox
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jan 08, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 06, 2020

Garett was terrific! He was friendly, conscientious and got me in and out quickly- even more so when I told him that I had another place to be in a few hours. Highly recommended him!! More

by Jpreller
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Jan 08, 2020 -

Heritage Honda Parkville responded

Jpreller, thank you for your kind review; we are happy to pass along your comments to Garett here at Heritage Honda Parkville! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 02, 2020

Great job! Mark Sowder, Service Advisor provided me with outstanding support. Very pleased with the installation of accessories. The price was good and the insta More

by briandrumz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jan 06, 2020 -

Heritage Honda Parkville responded

We are so happy to read such a great review about Heritage Honda Parkville! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2020

Great service. Mark was very professional and explained to me about the brakes and why they needed to machined. Will come back for my next service. More

by Alberto263
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jan 06, 2020 -

Heritage Honda Parkville responded

Alberto, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2019

This place is very clean the coffee is good. The staff is wonderful and professional. The gentlemen who handle my car his name is Edward Jones he is the best. He is one of the outstanding service advisory s More

by Lizaluster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 06, 2020 -

Heritage Honda Parkville responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2019

Service advisor was outstanding and service was completed an hour ahead of the estimated time given. Very happy with my experience at this service center. More

by KThomas
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the service advisor.
Jan 06, 2020 -

Heritage Honda Parkville responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2019

Representatives were courteous, helpful and prompt from the first contact to the end of the transaction. With a previous car I would take it to another company and I DID like that they automatically vacuum More

by Mary.finkelstein
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jan 06, 2020 -

Heritage Honda Parkville responded

Hello Mary, thank you; we appreciate all of your feedback as it helps us learn what areas we can improve in. We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2019

Ed Jones from Service was extremely helpful and was very responsive to our multiple questions and follow up calls. We couldn’t have asked for better customer service. More

by Wanzer
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 06, 2020 -

Heritage Honda Parkville responded

Thank you for sharing your response to Ed's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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