Heritage Honda Parkville - Service Center
Baltimore, MD
796 Reviews of Heritage Honda Parkville - Service Center
Great service. Mark was very professional and explained to me about the brakes and why they needed to machined. Will come back for my next service. to me about the brakes and why they needed to machined. Will come back for my next service. More
This place is very clean the coffee is good. The staff is wonderful and professional. The gentlemen who handle my car his name is Edward Jones he is the best. He is one of the outstanding service advisory s wonderful and professional. The gentlemen who handle my car his name is Edward Jones he is the best. He is one of the outstanding service advisory since I been coming here to Heritage Honda.. More
Service advisor was outstanding and service was completed an hour ahead of the estimated time given. Very happy with my experience at this service center. an hour ahead of the estimated time given. Very happy with my experience at this service center. More
Representatives were courteous, helpful and prompt from the first contact to the end of the transaction. With a previous car I would take it to another company and I DID like that they automatically vacuum the first contact to the end of the transaction. With a previous car I would take it to another company and I DID like that they automatically vacuumed the inside of your car! HINT! HINT!! More
Ed Jones from Service was extremely helpful and was very responsive to our multiple questions and follow up calls. We couldn’t have asked for better customer service. responsive to our multiple questions and follow up calls. We couldn’t have asked for better customer service. More
Excellent service, courteous, knowledgeable. All my service had been done there even though their are Honda dealerships closer to me. A big shout out to Jeff for staying late and helping get my servi service had been done there even though their are Honda dealerships closer to me. A big shout out to Jeff for staying late and helping get my service all lined up for the next day and keeping me up to date on the repairs needed. More
We had great service and were well taken care of. We set an appointment and were received right away as well as informed of potential issues arising with the car. an appointment and were received right away as well as informed of potential issues arising with the car. More
Great service! Mr. Ed Jones was my service technician for my last visit. Everything went very smoothly. He answered all of my questions and took the time to explai Mr. Ed Jones was my service technician for my last visit. Everything went very smoothly. He answered all of my questions and took the time to explain what was needed and why. He was very nice and understanding. I've always had good service with Heritage Parkville More
Awesome You guys always got the parts I need and if you don’t you order to have next day. The price for service or parts is better then most of the competitor You guys always got the parts I need and if you don’t you order to have next day. The price for service or parts is better then most of the competitors. Great store perfect location right off the highway can’t miss it.... More
The staff at this dealership are very kind, friendly, and caring. As a woman, I do not feel nervous about taking my car in for service and having someone take advantage of me. They are always very profession caring. As a woman, I do not feel nervous about taking my car in for service and having someone take advantage of me. They are always very professional. I am a happy customer. More