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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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December 28, 2019

Service advisor was outstanding and service was completed an hour ahead of the estimated time given. Very happy with my experience at this service center. More

by KThomas
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the service advisor.
Jan 06, 2020 -

Heritage Honda Parkville responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2019

Representatives were courteous, helpful and prompt from the first contact to the end of the transaction. With a previous car I would take it to another company and I DID like that they automatically vacuum More

by Mary.finkelstein
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jan 06, 2020 -

Heritage Honda Parkville responded

Hello Mary, thank you; we appreciate all of your feedback as it helps us learn what areas we can improve in. We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2019

Ed Jones from Service was extremely helpful and was very responsive to our multiple questions and follow up calls. We couldn’t have asked for better customer service. More

by Wanzer
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 06, 2020 -

Heritage Honda Parkville responded

Thank you for sharing your response to Ed's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 24, 2019

Excellent service, courteous, knowledgeable. All my service had been done there even though their are Honda dealerships closer to me. A big shout out to Jeff for staying late and helping get my servi More

by moebeynon
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 06, 2020 -

Heritage Honda Parkville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 24, 2019

We had great service and were well taken care of. We set an appointment and were received right away as well as informed of potential issues arising with the car. More

by Mtoola1
Recommend Dealer
Yes
Employees Worked With
Robert koski
Jan 06, 2020 -

Heritage Honda Parkville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

December 21, 2019

Awesome You guys always got the parts I need and if you don’t you order to have next day. The price for service or parts is better then most of the competitor More

by mallyg8161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Powell, Mark Sowder
Jan 06, 2020 -

Heritage Honda Parkville responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

December 21, 2019

Great service! Mr. Ed Jones was my service technician for my last visit. Everything went very smoothly. He answered all of my questions and took the time to explai More

by Dixiecup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 06, 2020 -

Heritage Honda Parkville responded

Thank you for taking the time to let us know how Ed did. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2019

The staff at this dealership are very kind, friendly, and caring. As a woman, I do not feel nervous about taking my car in for service and having someone take advantage of me. They are always very profession More

by Happy Honda Girl
Recommend Dealer
Yes
Employees Worked With
Robert Koski, Garrett Powell
Jan 06, 2020 -

Heritage Honda Parkville responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2019

My service tech was very helpful. I had a very satisfying experience during servicing my car. The service was performed in an acceptable time frame More

by Robertwoods6204
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jan 06, 2020 -

Heritage Honda Parkville responded

Robert, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

December 18, 2019

Mark is fantastic! My experiences here are always positive, quick and on time! Mark is always honest and answers all of my questions throughly! Thanks for always being great! More

by Alex
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
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