Heritage Honda Parkville - Service Center
Baltimore, MD
794 Reviews of Heritage Honda Parkville - Service Center
very happy I brought in my car on Saturday November 2,2019 for a scheduled oil change.There was a recall that they also took care of, rotated my tires, and check I brought in my car on Saturday November 2,2019 for a scheduled oil change.There was a recall that they also took care of, rotated my tires, and checked the low tire pressure light.I was very pleased with the service I received, the time that it took, and the cost. I was able to use the $15.00 coupon that I received in the mail. Bill Maurath was very helpful. He contacted me after my appointed to see if I had any questions. More
I had two of the best Ser/Dept people helping me with my car issues for sure. 👏🏽👏🏽👏🏽☝🏽👌🏽 Dora Norman Thanks a lot Ms. Jessica Norman and Garrett Powell! car issues for sure. 👏🏽👏🏽👏🏽☝🏽👌🏽 Dora Norman Thanks a lot Ms. Jessica Norman and Garrett Powell! More
I always appreciate the friendliness and excellent customer service at Heritage Honda, Parkville. The service area is always clean and well-lit, and the waiting area is very comfortable. The free bott customer service at Heritage Honda, Parkville. The service area is always clean and well-lit, and the waiting area is very comfortable. The free bottled water is a plus! There is also complementary coffe and tea and plenty of good reading material. I expected to be there for a few hoirs, but my car was ready a little after one hour! Pleasantly surprised 😊 More
Service representative was very knowledgeable and professional. Was able to schedule the appointment last minute and ensure it was completed on time. Would recommend that representative in the future professional. Was able to schedule the appointment last minute and ensure it was completed on time. Would recommend that representative in the future. More
Garrett was great. He was very friendly and professional. He explained everything well. It was a pleasure chatting with him. I will seek him out next time. He explained everything well. It was a pleasure chatting with him. I will seek him out next time. More
Excellent experience! Visit to assess damage - parts order - appointment made for next day repair & maintenance. Job completed when promised! Professional - efficient of both professionals - Bill ini order - appointment made for next day repair & maintenance. Job completed when promised! Professional - efficient of both professionals - Bill initially & Jeff the day of work. More
Problem in a new car I had a problem with water in my new Honda Accord. I was going out of town and needed the problem dealt with ASAP. Mark Sowder was my service advisor. I had a problem with water in my new Honda Accord. I was going out of town and needed the problem dealt with ASAP. Mark Sowder was my service advisor. He was genuinely concerned about my problem and told me what they would do. In less than 24 hours they had the problem resolved. More
Had a nail in my tire. They replaced the tire and I paid for balancing and labor. I was in and out very quickly. Bill was courteous and professional. for balancing and labor. I was in and out very quickly. Bill was courteous and professional. More
Bill does a great job as always. Keeps car running well. Will always come to Heritage for my service. Service done quick and right with no fluff Will always come to Heritage for my service. Service done quick and right with no fluff More
Service Robert Koski was pleasant & informative..He re viewed my previous service history, also he In formed me of future service that would be required.. Rob Robert Koski was pleasant & informative..He re viewed my previous service history, also he In formed me of future service that would be required.. Robert reviewed the information of the service of the wheel alignment and differential fluid replacement.. More