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Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

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October 08, 2019

The service rep was excellent. Unfortunately, they didn’t cover the driver seat. They left oil stains in my seat. I noticed it after I got home. More

by Jek
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 17, 2019 -

Heritage Honda Parkville responded

Hi Jek. Thank you for taking the time to review Heritage Honda Parkville. We appreciate your business and work hard to maintain a high level of customer satisfaction. We sincerely apologize for your less than positive experience as this is not our way of doing business at any of our MileOne stores. Also, we appreciate you taking the time to speak with our General Manager, Robert Lee, about your experience. We were glad to resolve the issues mentioned in your review. As discussed, please contact Robert directly at rlee@mileone.com or 410.876.1540 with any further questions or future vehicle needs; he is happy to help. Thank you again for your time and valued input.

October 04, 2019

Love their hospitality, honesty and quick service their goal is to have the customers drive away with a smile on their face...Im loving my 2014 honda pilot touring thanks to the team and the service by edw More

by M. Lee
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Edward Jones
Oct 07, 2019 -

Heritage Honda Parkville responded

Lee, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions, we will be more than happy to assist you! Safe travels!

October 03, 2019

Great service!! Had it done sooner than I expected and at a great price!!! Mark Sowder was very friendly and courteous!! I will definitely return for all of my services and new vehicles. More

by Don C
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Oct 04, 2019 -

Heritage Honda Parkville responded

Don, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 02, 2019

The service with Bill Marauth is always exceptional. He is honest and very knowledgeable which I have not found in many people when it comes to my car service. I always look forward to coming to Heritage i More

by travelnurse
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Oct 03, 2019 -

Heritage Honda Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

September 30, 2019

Ms. Dora was amazing! She took very good care of me! She made me feel so comfortable & she gave me some good advice about my car as well! More

by Anastasia Maith
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Oct 01, 2019 -

Heritage Honda Parkville responded

Anastasia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

September 23, 2019

Routine vehicle maintenance Honda -Parkville Services has always been excellent. Thorough and honest. Dora was professional and courteous and helped me through the itemization of More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Sep 25, 2019 -

Heritage Honda Parkville responded

Jo, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything we can do for you. Take care.

September 22, 2019

Excellent Service, excellent staff Heritage Honda begins with an excellent staff. Very knowledgeable, polite & courteous. They stand behind their word...and their work. They are very p More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis, Mark Sowder, Jason Adam, Edward Jones
Sep 23, 2019 -

Heritage Honda Parkville responded

Diane, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

September 19, 2019

Good overall handled a recall the experience was positive, staff friendly, enjoyed the bottle water, they have coffee but only non dairy creamer in powered that c More

by SirCarlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lee
Sep 19, 2019 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 16, 2019

Good service Steve has taken care of my car very nicely, and explained everything to me in detail. He is for sure someone that you can trust. More

by Ye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Heritage Honda Parkville responded

Ye, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're glad Steve was able to help you out!

September 15, 2019

Awesome service people Decided to try Parkville Honda - previously serviced at belair - First time getting my civic for service here - people here are awesome ! Keep it up ! More

by Lito D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Sep 15, 2019 -

Heritage Honda Parkville responded

Lito, thank you for your support! We're happy we could help. Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

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