Heritage Honda Parkville - Service Center
Baltimore, MD
794 Reviews of Heritage Honda Parkville - Service Center
Second time is the charm My AC was serviced the first time in May due to a line that was leaking. Unfortunately, now the condenser is the problem as that is common in the 2016 My AC was serviced the first time in May due to a line that was leaking. Unfortunately, now the condenser is the problem as that is common in the 2016 models. I will have to wait for my part but am glad it's heading toward fall. The service folks identified the problem immediately and it's not their fault it will take time to get the part. I am hopeful of having it soon and being fully functional soon as well. I appreciate that they give personal service and do their best !!! More
My experience was good service was fast My experience was good on this visit. It was good because I made a appointment this time. The service was good and my wait time wasn’t bad. My experience was good on this visit. It was good because I made a appointment this time. The service was good and my wait time wasn’t bad. More
Quick n done! I had a cover plate hanging off the bottom of my Fit and it was hitting the road. Needed a new part because 2 of the 3 screw holes were busted. They z I had a cover plate hanging off the bottom of my Fit and it was hitting the road. Needed a new part because 2 of the 3 screw holes were busted. They zip locked it on until the part could be ordered n installed. In and out in less than an hour. More
Friendly and reliable We have bought several cars from this dealership. Always friendly, reliable and for service do great job. We will definately buy future cars at thi We have bought several cars from this dealership. Always friendly, reliable and for service do great job. We will definately buy future cars at this dealership More
In and out, on time and as promised Replaced a shifter knob (recall 19-063) on a Honda CRV. I called, scheduled an appointment, and was in/out within the short time frame it took (~35min Replaced a shifter knob (recall 19-063) on a Honda CRV. I called, scheduled an appointment, and was in/out within the short time frame it took (~35min). I was offered a shuttle service if needed, but when they said it would be 30-45min I figured I’d wait. I went by fast, the waiting service lobby had newspapers, drinks, and TV, as well as an area for using computer and free WiFi. Overall a great experience. More
Parkville Honda ROCKS! Best service hands down. Great reception, knowledgeable mechanics, helpful techs. Great waiting room. I was able to do my work while I waited. The Best service hands down. Great reception, knowledgeable mechanics, helpful techs. Great waiting room. I was able to do my work while I waited. The best service I have ever had at a dealer. More
Prognosis for issues Brought car in for issues experienced in the morning. Prognosis of vehicle was timely and cost for repairs was cheaper than anticipated. Great service Brought car in for issues experienced in the morning. Prognosis of vehicle was timely and cost for repairs was cheaper than anticipated. Great service and follow up. More
Service Advisor I came in for an oil charge, Rob was my service Advisor. He greeted me with a warm smile, providing great service. Thanks Rob for your hard work. I came in for an oil charge, Rob was my service Advisor. He greeted me with a warm smile, providing great service. Thanks Rob for your hard work. More
Good. Pretty good service center. I don’t know about the sales department, I bought my vehicle from Westminster and will not return. Parkville service is go Pretty good service center. I don’t know about the sales department, I bought my vehicle from Westminster and will not return. Parkville service is good. More
30000 maintenance Since my mileage was close to 30,000, I got the scheduled maintenance which was over $400. Tim worked with me and applied available discounts toward t Since my mileage was close to 30,000, I got the scheduled maintenance which was over $400. Tim worked with me and applied available discounts toward the total bill. He was also helpful in getting me answers for the paint recall. Tim explained the work performed. I would definitely ask for Tim. More