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Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

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August 24, 2019

Quick n done! I had a cover plate hanging off the bottom of my Fit and it was hitting the road. Needed a new part because 2 of the 3 screw holes were busted. They z More

by DMS1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Aug 28, 2019 -

Heritage Honda Parkville responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 23, 2019

In and out, on time and as promised Replaced a shifter knob (recall 19-063) on a Honda CRV. I called, scheduled an appointment, and was in/out within the short time frame it took (~35min More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Aug 28, 2019 -

Heritage Honda Parkville responded

Aj, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

August 15, 2019

Prognosis for issues Brought car in for issues experienced in the morning. Prognosis of vehicle was timely and cost for repairs was cheaper than anticipated. Great service More

by Nanner123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Aug 16, 2019 -

Heritage Honda Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

August 15, 2019

Parkville Honda ROCKS! Best service hands down. Great reception, knowledgeable mechanics, helpful techs. Great waiting room. I was able to do my work while I waited. The More

by Hub
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Aug 21, 2019 -

Heritage Honda Parkville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 14, 2019

Good. Pretty good service center. I don’t know about the sales department, I bought my vehicle from Westminster and will not return. Parkville service is go More

by Aw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Aug 16, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! Safe travels!

August 14, 2019

Service Advisor I came in for an oil charge, Rob was my service Advisor. He greeted me with a warm smile, providing great service. Thanks Rob for your hard work. More

by Debbieprettyeyes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Long
Aug 16, 2019 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. We hope to be of service to you again! Take care!

August 12, 2019

30000 maintenance Since my mileage was close to 30,000, I got the scheduled maintenance which was over $400. Tim worked with me and applied available discounts toward t More

by Fizzycoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardiek
Aug 13, 2019 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Safe travels!

August 07, 2019

Needed new starter I brought my car in for service and was waited on right away by Dora Norman. I needed a new starter and she got the process started along with a renta More

by Bonner,M66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A man drive me to the rental car place but I didn’t get his name, Dora Norman
Aug 08, 2019 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team. Thank you and we hope to be of service to you again!

August 07, 2019

Routine oil change and inspection I was very satisfied with my experience at Heritage Honda Parkville. My service advisor was professional and informed me the first oil change was free More

by Tgchfghg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Aug 08, 2019 -

Heritage Honda Parkville responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you!

August 06, 2019

Great I would recommend heritage Honda services. Polite and helpful, and understanding my questions about my car. Bill was nice and understanding about my More

by Josn660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Aug 07, 2019 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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