Heritage Honda Parkville - Service Center

Service Had my service done at Heritage on my 2017 Accord and Dora was great to work with. She explained everything in detail and is very professional at her Had my service done at Heritage on my 2017 Accord and Dora was great to work with. She explained everything in detail and is very professional at her job. Great job all around, definitely will return in the future. More

Best Honda dealer in Baltimore Bill Maurath is a true professional. He was friendly, knowledgeable, and took care of my issue perfectly. He even appealed to the manufacturer to have Bill Maurath is a true professional. He was friendly, knowledgeable, and took care of my issue perfectly. He even appealed to the manufacturer to have my warranty cover the problem. I can’t thank him and Heritage Honda enough. More

Service at Heritage The lady who took care of me was absolutely wonderful! She made sure everything was taken care of and done quickly. She was polite and helpful, explai The lady who took care of me was absolutely wonderful! She made sure everything was taken care of and done quickly. She was polite and helpful, explained everything about the service I needed, by far the best service person I’ve ever had! Thank you! More

Routine service maintenance Setting up the service visit was easily done with a friendly, helpful service rep. Dropped off the car the night before at the night drop, received a Setting up the service visit was easily done with a friendly, helpful service rep. Dropped off the car the night before at the night drop, received a call the next day to tell me the car was received and service had begun. Got a call later with an update and recommendations. Got another call when he car was finished and a total was provided. Pick up was quick and painless. Overall a very pleasant experience. More

Great service with Tony! Tony helped me with my service appointment and even checked to make sure my parts were under warranty— which they were! He also collaborated with the Tony helped me with my service appointment and even checked to make sure my parts were under warranty— which they were! He also collaborated with the technician to make sure that the work was being done to fully address my issues and concerns and make sure I wouldn’t need to come back for this issue in the future! Thanks! More

Very fast and professional service Every time i go there my service tech always gets what my car needs done to keep it in excellent shape. I always leave satisfied. Every time i go there my service tech always gets what my car needs done to keep it in excellent shape. I always leave satisfied. More

Service visit My service coordinator Dora was wonderful. She set up my appointment earlier that week. The day of my service appointment She made sure I had ever My service coordinator Dora was wonderful. She set up my appointment earlier that week. The day of my service appointment She made sure I had everything I needed for my car. Dora also helped arrange a shuttle ride home and return to the shop. Overall a very positive experience. More

Irate lady w low tire pressure icon My car is a 2017, Honda Sport with low profile tires. I noticed the pressure icon on the dash after leaving BJS warehouse. I was agitated because I ha My car is a 2017, Honda Sport with low profile tires. I noticed the pressure icon on the dash after leaving BJS warehouse. I was agitated because I had just purchased a new tire for 335.00 from this dealer 3dys bef. Gary was the service person who calmed me down and was very knowledgeable about tires. He had a sincerity and willingness to help me. It ended with good news that the nail had not punctured the tire. Gary was fantastic and a true professional. More

Quick and Easy I came in for a battery related issue and was helped immediately. They were able to figure it out after some testing and gave me a simple fix. Service I came in for a battery related issue and was helped immediately. They were able to figure it out after some testing and gave me a simple fix. Service was friendly and helpful, highly recommend! More

Honestly I I had Jason as my tech and he was very professional and honest, something a lot of dealerships don't. He didn't nickel and dime nor did I fill like I I had Jason as my tech and he was very professional and honest, something a lot of dealerships don't. He didn't nickel and dime nor did I fill like I was being taken advantage of, I would and will ask for him whenever I bring my car in for service. Thanks again Jason More