Heritage Honda Parkville - Service Center
Baltimore, MD
794 Reviews of Heritage Honda Parkville - Service Center
Excellent service Ruth is the best. I would highly recommend. I always get froiendly service and it is quick in and out. The shuttle driver Robert is great. Ruth is the best. I would highly recommend. I always get froiendly service and it is quick in and out. The shuttle driver Robert is great. More
Great help with unusual problem. Mark Sowder helped me through a very difficult situation with an unusual clutch problem which had been addressed earlier by a different dealer. He and Mark Sowder helped me through a very difficult situation with an unusual clutch problem which had been addressed earlier by a different dealer. He and those working with him found problems which had not previously been identified which had caused problematic behavior of the shifting mechanism to recur, and they were diligent in revisiting everything that had been previously done and identifying the cause of the recurrence and fixing it. He helped keep the cost below what it could have been by providing some of the labor gratis due to the fact that they were re-checking/re-doing and correcting some work that had already been done once by another dealer. Bill Marath and those working with him also helped me gratis in getting some clips put back into my front left fender liner a few days earlier after someone had backed into my wheel well and crumpled it a bit. More
Oil chanhe Mark was extremely nice and informative. He expulsiones everything’s with patience. I also did not wait long, especially since I had previously made a Mark was extremely nice and informative. He expulsiones everything’s with patience. I also did not wait long, especially since I had previously made an appointment. Great customer service! More
Professional and efficient I described I described the problem and within a short time the problem was diagnosed. I neeeded front brakes and once diagnosed was done within an hour I described the problem and within a short time the problem was diagnosed. I neeeded front brakes and once diagnosed was done within an hour More
Very good I purchased my Crosstour here and have always brought it here service and have always had great customer service. Everyone has always friendly and kno I purchased my Crosstour here and have always brought it here service and have always had great customer service. Everyone has always friendly and knowledgeable More
Service Rep lied The service Rep named Mark just lied to me sell battery even though battery was doing fine. They told me that he charged it full but does not perfom g The service Rep named Mark just lied to me sell battery even though battery was doing fine. They told me that he charged it full but does not perfom good. And i took my battery to Advance auto and i found out that battery was not even charged full. And they told me that battery is doing just fine. No need for replacement. More
Excellent customer service very caring always suggest what I need and and I take her advice hours are great and location is great as well very caring always suggest what I need and and I take her advice hours are great and location is great as well More
Fast service with discounts. Mike and Dustin made it possible for me to finance a great new Honda Civic and it runs perfect. The only maintainable it needs is oil changes and tire Mike and Dustin made it possible for me to finance a great new Honda Civic and it runs perfect. The only maintainable it needs is oil changes and tire rotation since October 2016. More
very professional As always the people at park ville heritage Honda were very helpful and genuine. They are customer first.I would recommend others to visit for servic As always the people at park ville heritage Honda were very helpful and genuine. They are customer first.I would recommend others to visit for service or to buy a car. More
Excellent customer service Garrett Pall went over and beyond in customer service . He was very polite and helpful and satisfied all my needs. Overall rating he went over the top Garrett Pall went over and beyond in customer service . He was very polite and helpful and satisfied all my needs. Overall rating he went over the top. Excellent customer service. More