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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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July 21, 2015

Heritage Honda Towson I don't have any complaints whatsoever with the service I have received at Heritage Honda. Eric has always been very polite and professional, and I h More

by bj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 22, 2015 -

Heritage Honda Parkville responded

Good morning bj! Thank you so much for your kind comments. Heritage Honda Parkville is delighted to hear that your service experience with us was a great one! We are also pleased to hear that you were happy with Eric's service and we will be sure to share your feedback with him. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Honda Parkville.

July 17, 2015

Excellent Service at Towson Heritage Honda Krystal Martinez at Towson Heritage Honda did an outstanding job taking care of the first service of our 2014 Civic, which was purchased 10 months ago More

by wil/lee919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Martinez
Jul 20, 2015 -

Heritage Honda Parkville responded

Hi wil/lee919. We are glad to hear that you were happy with Krystal Martinez's service - that kind of feedback can go a long way. Heritage Honda Parkville appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much!

July 14, 2015

Purchase and service of Honda Vehicle I purchased a 2015 Honda CRV Touting and traded in my 2013 Honda Accord. I also had an attachment to the tai piece installed to the CRV. The salesmen More

by Maurice St. Pierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mantegna, Reggie Snowden, Jim Roland
Jul 14, 2015 -

Heritage Honda Parkville responded

Greetings Maurice St. Pierre! We truly appreciate you taking the time to share your experience with us. I hope you are loving your new 2015 Honda CR-V Touring! We are also delighted to hear that Reggie Snowden, Jim Roland, and Tony Mantegna were all such a pleasure to work with and we will certainly pass on your kind words. Come see us again soon at Heritage Honda Parkville. Happy driving!

July 12, 2015

Service In the past 8 years of dealing with Heritage Honda Parkville, I have always had great service. In the past week my Odyssey had some major repairs - ha More

by kearns, k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jul 13, 2015 -

Heritage Honda Parkville responded

Thank you kearns, k for your positive review! Heritage Honda Parkville is delighted that your service experience was a great one. We are also pleased to hear that you were happy with Mark Sowder's service and we will certainly share your kind comments with him. If you should need any further services needs, please do not hesitate to contact us. Thank you again kearns, k and have a great day!

July 03, 2015

I had a wonderful experience at Heritage Honda in parkville The staff was very friendly and polite. Tony Mantegna was my contact person. He was very informative and kept me apprised on what was going on with my More

by Ador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mantegna
Jul 06, 2015 -

Heritage Honda Parkville responded

Glad to hear it Ador! Customer service is always our number one priority at Heritage Honda Parkville, We hope to see you again soon! Happy driving!

July 02, 2015

Always well served! I purchased my 2013 Honda CRV at a different dealership, but Heritage is closer to home so I've used it for the past 3 services. Each time, I needed a More

by CRVer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gibbons
Jul 02, 2015 -

Heritage Honda Parkville responded

Good morning CRVer! Thank you so much for your kind comments. Heritage Honda Parkville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again CRVer for the highly praised review.

June 30, 2015

So relieved! I bought my 2015 Honda Fit at the Parkville dealership and have been pleased w the service every time I have come here. Last weekend I heard a scrapi More

by Fiteva13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gibbons
Jun 30, 2015 -

Heritage Honda Parkville responded

Good morning Fiteva13. Thank you so much for the your kind comments. Heritage Honda Parkville is delighted to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Fiteva13 for the highly praised review.

June 21, 2015

Excellent service and customer care! Hi, I purchased my 2009 Honda Fit at the Parkville store. The experience has been excellent from the day I purchased the car all the way through today More

by Soother
Recommend Dealer
Yes
Employees Worked With
Ricky, Mark Sowder, Steve Burman
Jun 22, 2015 -

Heritage Honda Parkville responded

Good morning Soother! First and foremost, we want to let you know how greatly we appreciate you taking the time to leave us with the awesome feedback. Your words are extremely motivating to our team at Heritage Honda Parkville. We are especially pleased that Steve, Ricky, and Mark were all able to make your car buying and servicing experiences so memorable and we will be certain to pass along your kind words. I hope you are still loving your Honda Fit! Should anything else at all come up, please know that we are always looking forward to seeing you again at Heritage Honda Parkville. Happy driving!

June 18, 2015

Awesome Customer Service in Towson the techs at Towson Heritage Honda are excellent- Big Shoutout to Robert Lee the Shuttle driver is excellent-he makes you feel comfortable and a profe More

by BrutalNana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meylin Lopez-Mauldin
Jun 19, 2015 -

Heritage Honda Parkville responded

Thank you BrutalNana for your positive feedback. Heritage Honda Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again BrutalNana and have a great day.

June 11, 2015

Excellent Honda service A customer friendly service service center that I have used for many years and multiple Hondas. Service advisers Al, Eric, and Kim (and others) have h More

by De
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Watts (Al), Eric Von Dracek, Kim Brown, Robert Lee
Jun 11, 2015 -

Heritage Honda Parkville responded

Good morning De! Thank you so much for your kind comments. Heritage Honda Parkville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again De for the highly praised review. www.facebook.com/HeritageHondaBaltimore

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