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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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June 01, 2015

Great Service at Heritage Honda Parkville I was in for an oil change three days ago and as usual received excellent service. Ricky Gibson was my advisor that day and I was very pleased. Ever More

by Ann218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gibson
Jun 02, 2015 -

Heritage Honda Parkville responded

Greetings Ann218! Thank you for stopping by Heritage Honda Parkville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us! www.facebook.com/HeritageHondaBaltimore

May 31, 2015

Towson Service Center/Awesome Customer Service Kim Brown in the service center at Heritage Honda in Towson ROCKS !! My son had an emergency with his Honda Accord, his gas pedal was sticking. At 1 More

by J Hammond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Brown
Jun 01, 2015 -

Heritage Honda Parkville responded

Hi J Hammond. We are glad to hear that you were happy with Kim Brown's service - that kind of feedback can go a long way. Heritage Honda Parkville appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Honda Parkville. www.facebook.com/HeritageHondaBaltimore

May 29, 2015

Good, efficent service Recently returned to Heritage Honda for normal maintenance. Robb Peters was my advisor. Robb was very professional and friendly. He explaine More

by fanz
Recommend Dealer
Yes
Employees Worked With
Robb Peters
Jun 02, 2015 -

Heritage Honda Parkville responded

Hi fanz. We are glad to hear that you were happy with Robb's service - that kind of feedback can go a long way. Heritage Honda Parkville appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Honda Parkville. www.facebook.com/HeritageHondaBaltimore

May 29, 2015

Oil change I went in for an oil change. A gentlemen and helped me out of my car. All of the employees were courteous. The waiting area was comfortable. I was in More

by LoveJones87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gibson
Jun 02, 2015 -

Heritage Honda Parkville responded

Greetings LoveJones87! Thank you for stopping by Heritage Honda Parkville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us! www.facebook.com/HeritageHondaBaltimore

April 30, 2015

Gold Standard in Service Have purchased 4 Honda's from Heritage Honda and had all serviced there despite another dealer much closer (less than 5 miles and Heritage is about 3 More

by wtsherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Peters
May 01, 2015 -

Heritage Honda Parkville responded

Thank you for the kind review. We will certainly share this with our team!

April 22, 2015

Excellent service I have used Robb as my advisor for many years he is trustworthy and works hard to make your service experience everything it should be More

by T101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Peters
Apr 23, 2015 -

Heritage Honda Parkville responded

Hello T101, Heritage Honda Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Robb and the team! Thank you again for your review.

April 17, 2015

Outstanding service experiences We have an 07 CRV EX-L Navi and an 08 Odyssey Touring which were both bought new at Heritage Honda Parkville. Both cars are exclusively serviced at th More

by WC Meekins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Peters
Apr 17, 2015 -

Heritage Honda Parkville responded

Thank you so much for your kind comments. Heritage Honda Parkville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you Cliff Meekins again for the highly praised review.

April 16, 2015

In Robb I Trust! My wife and I are very pleased with the service we recieve from Heritage Honda Parkville. Robb Peters has been our service adviser for two Odyssey's More

by Matt and Susan Aiken
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robb Peters
Apr 17, 2015 -

Heritage Honda Parkville responded

Good morning! Thank you so much for your kind comments. Heritage Honda Parkville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

March 27, 2015

Loyal customer! Very happy with my experience at Heritage. Tony was great and explained everything with ease. Timing was quicker than originally quoted. My family has More

by iveedreams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mantenga
Mar 27, 2015 -

Heritage Honda Parkville responded

Greetings! Thank you for stopping by Heritage Honda Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

March 17, 2015

Excellence when it counts...Quality service after the sale I am a senior service manager for a large, well established company in the Baltimore area. Because of what I do, I am probably more critical than most More

by Schultz67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hoban, Tony Mantegna, Erin Lober
Mar 17, 2015 -

Heritage Honda Parkville responded

Schultz67, thank you for the kind words and thoughtful description of your experience with us. Should you need anything at all, please don't hesitate to reach out, as we'd love to help. Thanks & happy driving!

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