Heritage Honda Westminster

Great customer service Shawn was very helpful and friendly through the service process for having a leak in my sunroof repaired. He called me to update the status and provid Shawn was very helpful and friendly through the service process for having a leak in my sunroof repaired. He called me to update the status and provide me information along the way. More

Decent policies, excellent employees, I needed new alignment on my tires. This dealership did my last alignment 10 months and less than 10000 miles ago, but here I was with a problem again I needed new alignment on my tires. This dealership did my last alignment 10 months and less than 10000 miles ago, but here I was with a problem again, and not one with any known causes (I messed up my alignment the first time and I know that, but the second time I didn't have an event that would've caused the damage I was now seeing). If I was in charge of this operation, I would have admitted that such a short time and mileage between alignments was suspicious and maybe offered a discount when a customer needed it again so soon. I was disappointed to not get that courtesy. I even called ahead a few times to try and get someone to discuss it on the phone with me, but kept getting a run-around. I would like it if someone higher up in management would deal more directly with customer concerns and take responsibility. Still, the service and individuals I was able to interact with in person with on this trip were very pleasant, informative, professional, and prompt. Their bosses could learn from their example. More

David was friendly to work with and helpful. He answered our questions and was professional. I was unsure of what car to buy but he let me try multiple cars until I found the one I liked! our questions and was professional. I was unsure of what car to buy but he let me try multiple cars until I found the one I liked! More

Chris found the car I wanted Although the color and trim of the Accord Touring that I wanted wasn't available at the dealer, Chris was able to track down what I wanted at an assoc Although the color and trim of the Accord Touring that I wanted wasn't available at the dealer, Chris was able to track down what I wanted at an associated dealer. The car was delivered within a day. Great experience, low- key, no pressure. Highly recommended. More

Great experience! Very personal service! Fantastic!!! Appreciated the detailed explanation of the work done today and what needs to be done next time around. Washed car was the icing on the cake. Look for Appreciated the detailed explanation of the work done today and what needs to be done next time around. Washed car was the icing on the cake. Look forward to next servicing and great experience with Shawn Baker. More

Honest and Open This is the best car buying experience I ever have in my 66 years of live. Over the years I have purchased at least 12 new cars for myself and my fami This is the best car buying experience I ever have in my 66 years of live. Over the years I have purchased at least 12 new cars for myself and my family members from various dealers and have seen all type of tricks. I wish I knew this dealership before. From the salesman David Baca to finance guy Greg Smith and the GM Mike Gates were all extremely helpful and professional. The thing I like the most was there was no pressure or sales schemes. This dealership is a little far from the area of Montgomery County where I live but I definitely will return due to their excellent service. More

Quick and courteous Mr Baker very friendly and courteous Offered me a drink upon arriving than again before leaving I came in because dashboard said tire pressure low. Mr Baker very friendly and courteous Offered me a drink upon arriving than again before leaving I came in because dashboard said tire pressure low. Fixed in no time at all More

Regular maintenance service Service rep was very attentive No pressure for additional services Waiting room furniture needs updating as the renovations of the dealership progr Service rep was very attentive No pressure for additional services Waiting room furniture needs updating as the renovations of the dealership progress. X. X. X More

Excellent Service Shawn was polite and professional. He went above and beyond my expectations of customer service. My regular service man is no longer there and Shawn a Shawn was polite and professional. He went above and beyond my expectations of customer service. My regular service man is no longer there and Shawn assured me, and proved, that it would be a great experience. He offered drinks and checked in with me several times throughout my wait. He explained everything in detail upon my checkout. I’m very satisfied with my car service today. More