Heritage Honda Westminster

Great Customer Service Both Robert and Duffy did a great job talking me through the process. As a young buyer they did a wonderful job explaining everything to me and making Both Robert and Duffy did a great job talking me through the process. As a young buyer they did a wonderful job explaining everything to me and making sure I was comfortable with my purchase. Never did I feel forced or rushed during the whole process. Duffy continued to call and check on me after my purchase to make sure I was happy with everything. More

2018 CRV purchase Ernie Kosmakos and the entire team were a pleasure to deal with. Everyone we dealt with was very knowledgeable and took the time to explain the entire Ernie Kosmakos and the entire team were a pleasure to deal with. Everyone we dealt with was very knowledgeable and took the time to explain the entire process. Ernie was very thorough in reviewing and explaining all the features of our new CRV EX=L. Gregg Smith and Bill Spradbrow were very efficient and helpful with the trade and financing process. This is our second new car purchase from Ernie and our first from Heritage Honda. Robert Lee took the time to introduce himself and was very interested in our experience. We highly recommend this group. More

Jeremy Dedmon provides excellent and accommodating service Our 2018 Odyssey was having major electrical issues including the entire dash going dark, so no speedometer or tachometer, which made it unsafe to dri Our 2018 Odyssey was having major electrical issues including the entire dash going dark, so no speedometer or tachometer, which made it unsafe to drive. Within a few hours, Jeremy got our Honda into the shop and got us replacement Van from Enterprise which could hold our three car seats. The experience was fantastic and I believe Jeremy went above and beyond to accommodate our needs. Our van was back to us in 2 days and seems to be back in working order. Thanks Jeremy. Joe More

Excellent salespeople all around Our salesman, Rob Mason, was personable, helpful, low-key, and polite. He had us in the 2018 Honda Accord that we desired within 48 hours with no has Our salesman, Rob Mason, was personable, helpful, low-key, and polite. He had us in the 2018 Honda Accord that we desired within 48 hours with no hassle. Adam, the financing guy, and Steve, the sales manager were also very easy to deal with. Definitely a 5-star experience at Heritage Honda Westminster! More

Very professional I purchased my first brand new car from Heritage Honda. The.entire staff was so friendly. John Mohlhenrich was a pleasure to work with. He was very kn I purchased my first brand new car from Heritage Honda. The.entire staff was so friendly. John Mohlhenrich was a pleasure to work with. He was very knowledgeable, courteous and extremely professional. I would highly recommend Heritage Honda and John! More

Amazing Experience with Ernie and Bill! Ernie and Bill at Heritage Honda are AMAZING!! Cannot speak highly enough about them and our experience in purchasing our 2018 Honda Pilot. My hus Ernie and Bill at Heritage Honda are AMAZING!! Cannot speak highly enough about them and our experience in purchasing our 2018 Honda Pilot. My husband showed up with our 2 year old Son (of course just planning to look at cars) and right off the bat got a wonderful vibe when he walked in the door. (He had been to 3 other surrounding Honda dealerships and let's just say did not have as good as a vibe or experience!). They were extremely patient as our son kept interrupting and needed to be entertained and Ernie even put the picture he "drew" on his wall that had other kid's pictures as well. My husband is a straight to business kind of guy and they did just that- answering all questions and more, giving insider's information and not pushing the sale at all. Adam was also great and not pushy going over finance and the different warranties, gave us insider's information as well! It honestly didn't feel like we were in a car dealership as we were so comfortable talking with everyone. Even though the dealership is a little ways from where we live, we both agree we had such a good experience as a whole that we will be making the drive if/when we need anything done to the car. The next day our Son was still saying "Ernie at the car place" : ) More

Honda-rrific Totally impressed with this transaction. From the service department (on my old vehicle) to the purchase of my new vehicle. These folks are knowledg Totally impressed with this transaction. From the service department (on my old vehicle) to the purchase of my new vehicle. These folks are knowledgeable, personable, well informed and know just how to treat a customer. Your business really does matter to them. Purchasing cars to me is one of my least favorite things to do (like most people), but this time the process was painless, enjoyable and I highly recommend Heritage. Leslie . . . I can't say enough good things about you! I sure hope you get a bigger desk after this! More

Best new car buying experience ! We drove an hour to Heritage Honda Westminster because Alex offered us the best price. After speaking to him on the phone, I knew that Alex was person We drove an hour to Heritage Honda Westminster because Alex offered us the best price. After speaking to him on the phone, I knew that Alex was personable and someone I enjoyed talking with. I scheduled a test drive for the following day. Alex explained every detail about the Honda CR-V to my wife; particularly the safety features. My wife loved the car and we made the deal with Alex, with absolutely no pressure or "arm bending". The paperwork went smoothly with both Alex and Aaron. My wife drove her new CR-V home but not before Alex took time to connect her mobile phone and going over a few more details. I look forward to working with Alex again. More

excellent experience Rob Mason @ Heritage Honda Westminster, Md provided an excellent sales experience. Rob and the management went above and beyond making my purchase Rob Mason @ Heritage Honda Westminster, Md provided an excellent sales experience. Rob and the management went above and beyond making my purchase great and straight/forward. All car sales personnel should be this honest and easy to deal with. More

FRIENDLY AND KNOWLEDGABLE SALES PERSON The salesman was very good at describing the different CR-V's and showing me just about every function and how they operate. Ernie also has a good pe The salesman was very good at describing the different CR-V's and showing me just about every function and how they operate. Ernie also has a good personality. More