Heritage Honda Westminster
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Everyone I talked to at Heritage Honda of Westminster over the phone while researching vehicles and dealerships was friendly and knowledgeable, and I was pleasantly surprised by the welcoming environment over the phone while researching vehicles and dealerships was friendly and knowledgeable, and I was pleasantly surprised by the welcoming environment, professionalism, and low-pressure salesmanship I encountered when I arrived in person to look at the cars on my list. Mike, the sales rep I worked with, was tremendously helpful throughout the entire process, and I ended up purchasing a great car at a very reasonable price. Highly recommended! More
Overall, my used car buying experience at Heritage Honda was excellent. The salesman was very friendly and knowledgeable and had answers to all of my questions. He seemed very trustworthy, in fact, he tol was excellent. The salesman was very friendly and knowledgeable and had answers to all of my questions. He seemed very trustworthy, in fact, he told me that I shouldn't purchase one vehicle because he didn't think it was a good car and wouldn't feel comfortable selling it to me. It was a very low-pressure and pleasant environment, which made the experience stress- and worry-free. I would recommend Heritage Honda to anyone looking for a new or used vehicle. More
I was searching for new car options when I came across a great offer available through Heritage Honda online at their website. I decided to take the trip to Heritage Honda to see what vehicle would fit my p great offer available through Heritage Honda online at their website. I decided to take the trip to Heritage Honda to see what vehicle would fit my price range and needs. The salesman John was very serviceable and friendly and most of all, didn't make me feel pressured. He crunched the numbers with his finance manager and made me a happy new Honda owner. I was able to trade in my used vehicle and purchase a vehicle that is dependable based on it's reputation alone. More
I don't shop for cars often (7 in 42 years), but this was my best car buying experience in all those years. The staff were helpful, without being overbearing (like a good waiter). I would highly recommend t my best car buying experience in all those years. The staff were helpful, without being overbearing (like a good waiter). I would highly recommend this dealer to anyone shopping for a Honda product. The only thing I did not give them a 5 rating on was price, but with the earthquake, tsunami, and nuclear power plant shut down, supplies of cars are very low. So they were limited on what they could do, but they gave me the best deal within the constraints they were dealing with. More
After five years of dealing with Heritage for maintenance on our previous vehicle, I decided to investigate the purchase of a new Honda at Heritage. We were greeted quickly and courteously on our arrival an on our previous vehicle, I decided to investigate the purchase of a new Honda at Heritage. We were greeted quickly and courteously on our arrival and shown several different models in which we were interested. Mr. Mason gave us access to the cars which interested us most and allowed us time to consider each one. He was available to answer questions and was very well informed about each model. He was extremely helpful and anxious for us to be satisfied. The entire buying experience was positive. Mr. Wheeler handled the financial transaction with skill and ease. He explained all of the options available and helped us make what we think were wise and thoughtful decisions. Overall, it was a very good experience. More
Great to deal with - upfront and no run around - third car bought from this chain of dealership - everyone at this dealership made everything easy - sales staff was exceptional with no pressure to buy - v car bought from this chain of dealership - everyone at this dealership made everything easy - sales staff was exceptional with no pressure to buy - very family / kid friendly environment More
From the minute I walked in the door until I picked up my new CRV Joe treated me as if I were the only person in the showroom. He is friendly and courtious. At no time did I feel as if I were being pressur new CRV Joe treated me as if I were the only person in the showroom. He is friendly and courtious. At no time did I feel as if I were being pressured into purchasing a new car or being taken advantage of. They didn't have a color on the lot that I cared for and they went so far as to check their other locations and found one I really like. My CRV was brought to the Westminster location and I drove her home later that day. I would highly recommend Joe and the rest of the staff at Heritage Honda of Westminster to anyone who is in the market for a new Honda. They are GREAT! More
I have given such a poor rating because I had a really bad experience and they were not very helpful in resolving my issues. For example I bought a mini van which did not come with floor mats. They said t bad experience and they were not very helpful in resolving my issues. For example I bought a mini van which did not come with floor mats. They said they would get me them. After I bought the van I went back with my list of 12 things they "owed" me. They gave me Car mats. Anyone who has a van knows that car floor mats don't fit in Vans...Took it all the way to the top and I ended up getting Van floor mats after fighting that. This was simple but we test drove the van and it was dirty :frank" said It will be clean when you buy it...Never was and we had to take it to the car wash ourselfs....Little issues that all add up to lack of communication and good service, Will not buy our next car here! More
Adam followed up quickly to my initial inquiry, addressed my pricing request in a satisfactory manner, and had the car ready and waiting when we arrived to take it for a test drive. Adam and the business de my pricing request in a satisfactory manner, and had the car ready and waiting when we arrived to take it for a test drive. Adam and the business department stayed past closing time to complete the sale. Our overall experience was excellent. More
I have been coming to this dealership for years, and the service was always good. Today I came in because I heard a noise from the exhaust. Immediately I thought I would need a ton of work. I got my vehic service was always good. Today I came in because I heard a noise from the exhaust. Immediately I thought I would need a ton of work. I got my vehicle in to Malcolm and he gave me peace of mind. The noise was simply a rock wedged in between my brake and backing plate. Malcolm could have taken advantage of me, but he did not. The service here is very honest and I would always bring my vehicle back for service. More