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Heritage Honda Westminster

Westminster, MD

4.7
2,000 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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580 Baltimore Blvd

Westminster, MD

21157

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Showing 2,000 reviews

June 20, 2022

Over the years, I have brought 3 different Hondas in for servicing at this dealership and have always had great service. On my most recent appointment, Tyler Kennedy was my service advisor and he provided a More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kennedy
Jun 22, 2022 -

Heritage Honda Westminster responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tyler here at Heritage Honda Westminster! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 16, 2022

Ken was great to work with! Was kept informed with weekly updates when my car would be arriving.. Easy process start to finish. Even offered to help with any questions I may ha More

by Dawn Clevenger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Wright
Jun 16, 2022 -

Heritage Honda Westminster responded

Hi Dawn, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 16, 2022

Ken Mercer was excellent! The dealership experience was speedy and pleasant. Vehicles are fairly priced. Well worth the drive to Westminster. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Barnes
Jun 16, 2022 -

Heritage Honda Westminster responded

Hi Scott, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2022

Excellent experience with Mark, Ryan, Adam, and the dealership in general! Well worth the drive; we were able to upgrade to a nicer model than we’d intended because of the ‘above and beyond’ effort put More

by Emily Over
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barnes, Mark Fishman, Ryan Wehler
Jun 09, 2022 -

Heritage Honda Westminster responded

Hi Emily, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Westminster. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2022

Ken was so great to work with. He kept me informed every step of the way after I ordered my CRV. Excellent communication and service! More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Heritage Honda Westminster responded

Hello Carolyn, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Westminster. We hope you continue to choose us for all your automotive needs! Take care!

June 05, 2022

They were patient, friendly, and helped me reach a deal everyone felt good about. All around good experience. More

by Adam9bru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Ford
Jun 07, 2022 -

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2022

He tried a bait and switch move on me that left a bad taste in my mouth More

by zentheunspokenword
Price
Recommend Dealer
No
Employees Worked With
John Schoppert
Jun 09, 2022 -

Heritage Honda Westminster responded

Thank you for taking the time to review Heritage Honda Westminster. We appreciate all of our customers’ feedback and sincerely apologize your experience was less than positive. Our General Manager, Rob Long, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database without a full name. We work hard to provide all customers with an exceptional experience and would appreciate the opportunity to rectify any missteps and learn how we can improve. At your earliest convenience, please contact Rob directly at rlong@mileone.com or 410.840.5354 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and we hope to speak with you soon.

June 04, 2022

My experience was all around amazing, from start to finish! I can’t thank Chloe & Jared enough they put me in my dream car!!! More

by Antawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Wright, Chloe Ford
Jun 06, 2022 -

Heritage Honda Westminster responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Westminster. We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2022

Chloe and all the staff here are great! I was able to get a great price on my vehicle, and felt super comfortable through the whole process of buying my car More

by daniel.marcus3267
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Ford, Warren Tsang
Jun 03, 2022 -

Heritage Honda Westminster responded

Hi Daniel, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2022

I had a great satisfaction with the services provided during my purchase of 2022 Honda HR-V EX AWD More

by ruslan.marmalyukov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Wright, John Schoppert
Jun 01, 2022 -

Heritage Honda Westminster responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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