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Heritage Honda Westminster
Westminster, MD
1,999 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,999 reviews
October 07, 2020
By far my best car buying experience! From my first inquiry Ernie was immediately responsive, sent me helpful links and videos about the car I was interested in and took the time to reach out and perso inquiry Ernie was immediately responsive, sent me helpful links and videos about the car I was interested in and took the time to reach out and personally answer any questions I had. Not having bought a new car since 2006, I was a little leery about the process. But as soon as me and my wife walked into Heritage we were greeted by their professional and friendly staff. Ernie made sure to walk us through their lot and showed me different Honda Civic models then took me for a test drive. He was very knowledgeable about the car and showed me all its features and functions. I was sold! He walked me through the buying process with ease. He worked hard to get me a great deal and he was fair, honest and transparent. I highly recommend Ernie! When my wife is ready to buy, we will be returning to Heritage and asking for Ernie. Thanks again man! More
by Dustin
Employees Worked With
Adam Barnes, Ernie Kosmakos, Melody du Biel
October 02, 2020
I made an out of state internet purchase. They listed the vehicle for sale but incorrectly described it. I purchased it based on that description and had it shipped to me at my expense. When it arrived I the vehicle for sale but incorrectly described it. I purchased it based on that description and had it shipped to me at my expense. When it arrived I was shocked to see it was not the vehicle they had described. They admitted the mistake and then refused to take any responsibility for it. They sell cars for a living. Listing them correctly is so fundamental to their job that I never thought to question it. Now, I have a vehicle I don't like and never would have purchased. And I'm out an additional thousands of dollars for shipping and licensing fees and sales tax... All of it due to their incompetence. But they hide behind the small print in their contract that says they aren't liable for anything. Yes, that is in their contract. No way are they going to pay for their mistake... Let the customer do that. I'm seeking legal advice to see if I can make them act responsibly and fix it... As a decent company would do without question. The GM refused to help in a meaningful way... They offered to take the vehicle back if I paid to have it shipped back! I'd be out even more money if I was stupid enough to do that. The salesman told me how hard he was working for me during the sale but never checked out the vehicle to make sure their description was correct. It was not a good experience. We all make mistakes. But good people don't expect others to suffer the consequences of their screw ups. This company made the choice to do exactly that. More
by Bermuda
September 22, 2020
Ernie Kosmakos found a car for me that was exactly what i was looking for! He had incredible customer service and even remembered my birthday!! I will definitely be back to Ernie at Heritage Honda for all fu was looking for! He had incredible customer service and even remembered my birthday!! I will definitely be back to Ernie at Heritage Honda for all future car needs! More
by Jackie Mwiseneza
Employees Worked With
Ernie Kosmakos
September 20, 2020
Elijah was GREAT! He wasn’t pushing or overbearing but he took his time with us and made sure we got want we needed. We had previously visited another dealership but didn’t receive the quote we wanted so we took his time with us and made sure we got want we needed. We had previously visited another dealership but didn’t receive the quote we wanted so we costed Honda and I’m very happy we did!! the finance manager was also extremely helpful. More
by Morgan
September 16, 2020
Just wanted to compliment salesman Robert Mason on his knowledge and helpfulness when I purchased a Honda Accord recently. He went out of his way to make sure I was completely satisfied. He even followed knowledge and helpfulness when I purchased a Honda Accord recently. He went out of his way to make sure I was completely satisfied. He even followed up the next day to make sure I did not have any questions and that all my needs were satisfied. Honda Westminster has nothing but first class salesman as I have bought several vehicles fro them over the years. Satisfied customer Robert Taylor More
by bobtaylor
Employees Worked With
Robert Mason
September 15, 2020
Salesman, Elijah, was cool, not pushy or phony. All over just a great experience! No real hassle or oversell for extras. Finance guy made us feel relaxed and paperwork went smoothly. just a great experience! No real hassle or oversell for extras. Finance guy made us feel relaxed and paperwork went smoothly. More
by Jeepygirl
September 12, 2020
Mark Fishman and Gregg Smith were the absolute best sales team i have never worked with. They were so helpful and made it possible to get my dream truck! HIGHLY RECOMMEND!!!! team i have never worked with. They were so helpful and made it possible to get my dream truck! HIGHLY RECOMMEND!!!! More
by B3achy810
September 01, 2020
Jared always offers excellent service with a smile and with flair! His level of detail and commitment to his profession is what makes cilustomer experiences great. with flair! His level of detail and commitment to his profession is what makes cilustomer experiences great. More
by diamondthm19
Employees Worked With
Jared Wright
August 29, 2020
Jared was the nicest, non pushy, helpful salesman I have encountered. Jared’s graceful, poised and welcoming demeanor made me feel at ease with my purchase. Jared went beyond his duty to answer all question encountered. Jared’s graceful, poised and welcoming demeanor made me feel at ease with my purchase. Jared went beyond his duty to answer all questions without hesitation. This made me know he is a man who knows his job. I highly recommend Jared for representation on buying my next vehicle. More
by dawn.brown98
Employees Worked With
Jared Wright
