Robert Lee

I had a Young sales associate give me a price on a new Pilot. I was rushed into putting down a $1000 deposit. I was given a VIN # so I could apply insurance, I was given an appointment to pick up the car Pilot. I was rushed into putting down a $1000 deposit. I was given a VIN # so I could apply insurance, I was given an appointment to pick up the car and my wife and I drove 5 hours to get to the dealership. There was no car for me. Three people told me they were making final preparations on my car, only to find out there was no car. I was at the dealership for over an hour while they tried to suggest I take another vehicle which was substandard to what I wanted. Management response to email inquiries are not forthcoming when I inquire about details about my transaction. Thankfully I was able to get my deposit back from these clowns More

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ABSOLUTE WORST CUSTOMER RELATIONS I HAVE EVER ENCOUNTED. DO NOT TRUST THIS DEALER. Once the sale is over, they unilaterally changed the finance contract and have ignored my attempts to question or correct DO NOT TRUST THIS DEALER. Once the sale is over, they unilaterally changed the finance contract and have ignored my attempts to question or correct the issue. Email to the dealership manager ignored. Call to the finance manager ignored. Call to service about a separate problem ignored. More

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Thank you Ken and the whole Westminster team for such a great buying experience. Literally THE BEST and SMOOTHEST process start to finish that we’ve ever had. You guys (and you specifically) are now our go great buying experience. Literally THE BEST and SMOOTHEST process start to finish that we’ve ever had. You guys (and you specifically) are now our go to place for our needs. Next purchase may not be for a couple years when our other son gets his license, but you and the whole team were SO great to work with. Straightforward, no surprises, very competitive pricing, and went the literal extra mile to track down a homelink mirror from another location to have installed before we came in to buy our new car. More

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Ken Mercer was exceptional and the overall service at the dealership and all employees we worked with was also top tier. Very impressed and very happy! Will highly recommend to family & friends! dealership and all employees we worked with was also top tier. Very impressed and very happy! Will highly recommend to family & friends! More

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As a loyal customer for the last 20+ years, I know I’m getting the best deal. getting the best deal. More

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Amazing experience working with Eyo! Him and the rest of the team at Heritage Honda worked with us to put together a deal that couldn't be passed up! Him and the rest of the team at Heritage Honda worked with us to put together a deal that couldn't be passed up! More

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Dylan was probably the kindest sales person I have ever come across. He made us feel so comfortable and the process easy. Thank you Dylan and Robert Lee! come across. He made us feel so comfortable and the process easy. Thank you Dylan and Robert Lee! More

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A long day, but worth it our salesman and the finance lady were super helpful! lady were super helpful! More

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This was my second vehicle purchased from the Heritage Mile One family. We could not be happier with the deal we received on our new Honda Pilot EX-L. Richard was wonderful to work with, doing everythin Mile One family. We could not be happier with the deal we received on our new Honda Pilot EX-L. Richard was wonderful to work with, doing everything he could for us with a smile and a joke. Robert worked hard to find the model I wanted and gave me a fabulous deal. I didn't think he could find what we wanted with our budget, but he made it happen. Shane in finance was a pleaseure to work with. He provided us with excellent advice on the service and warranty products. The team was doing everything they could to give us the best deal possible. Mission accomplished! We are overjoyed with our new Pilot, thanks to the Heritage Mile One team. More

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Ken was great and very easy to work with. He worked with us to get us the exact deal we were looking for. During the process, he was happy to address any concerns we had. Afterwards he follow He worked with us to get us the exact deal we were looking for. During the process, he was happy to address any concerns we had. Afterwards he followed up with us to make sure we were satisfied and answer any questions we may have had. More

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