
173 Reviews
Write a Review173 Reviews of Robert Lee
June 29, 2025
Very friendly person . Also explained everything and answers all my questions i had would come again and for sure ask for Wyatt Also explained everything and answers all my questions i had would come again and for sure ask for Wyatt More
Other Employees Tagged: Jordan McKenzie, Wyatt Imhoff, Nick Browne
June 18, 2025
Eyo is a great salesmen. I really enjoyed the time he took and his friendly way. He is a REAL keeper I really enjoyed the time he took and his friendly way. He is a REAL keeper More
Other Employees Tagged: Eyoungmbi Nkonghoeta, Jordan McKenzie
June 17, 2025
EXCELLENT BUYING EXPERIENCE; SALESMAN WAS PATIENT, UNDERSTANDING, AND TOOK THE TIME TO EXPLAIN ALL THE DETAILS, AND FEATURES ON THE NEW VEHICLE; EASY TO SAY YES. UNDERSTANDING, AND TOOK THE TIME TO EXPLAIN ALL THE DETAILS, AND FEATURES ON THE NEW VEHICLE; EASY TO SAY YES. More
Other Employees Tagged: Eyoungmbi Nkonghoeta, Nancy Wilkes
June 03, 2025
Ken and his team were amazing helping me do a challenging trade. A huge shout out to Heritage Honda”s, Ken, Robert, and Nancy! Thank you for going the extra steps to make getting my new vehicle a reality! Yo trade. A huge shout out to Heritage Honda”s, Ken, Robert, and Nancy! Thank you for going the extra steps to make getting my new vehicle a reality! You deserve a 10 star rating. Thank you! More
Other Employees Tagged: Ken Mercer, Nancy Wilkes
May 20, 2025
Transparent communication and active listening are critical behaviors that are key to an outstanding car-buying experience. Nick listened intently to my list of hard and soft requirements and tailored critical behaviors that are key to an outstanding car-buying experience. Nick listened intently to my list of hard and soft requirements and tailored the experience to those: he highlighted the features the different models had that met my requirements (and he led in with those). I’ve had multiple negative experiences with the salesperson honing in on feature that didn’t matter to me (I’m driving a minivan—I assure you I do not care about rim size and style). Not Nick. He didn’t attempt to highlight features that didn’t matter to me, tho he did mention key ones he felt might be of interest—and he constantly checked in with me to see if those mattered to me. Phenomenal experience. I will buy from him again and recommend him. More
Other Employees Tagged: Nick Browne
May 05, 2025
I recently purchased a new Honda CRV EX, and the entire experience was fantastic. My salesman, Ken Mercer, was knowledgeable and attentive, guiding me through the options without any pressure. He answered experience was fantastic. My salesman, Ken Mercer, was knowledgeable and attentive, guiding me through the options without any pressure. He answered all my questions and made sure I felt comfortable with my choice. The paperwork was straightforward, and I left feeling excited about my new car. I would highly recommend this dealership and Ken Mercer to anyone looking to purchase a new car. More
Other Employees Tagged: Ken Mercer, Keith O'Connor, Nancy Wilkes
April 02, 2025
I have bought several new vehicles over the years this was genuinely the worst experience I have had, the only redeeming quality was the salesman Austin. was genuinely the worst experience I have had, the only redeeming quality was the salesman Austin. More
Other Employees Tagged: Austin James
March 27, 2025
Kudos to Phill Stillman, GM for matching CarMax appraisal for buy back of my 2023 CRV last week (3/13/25). After unsuccessfully working with Phil's Store Manager who only wanted to offer me $2,000 less than for buy back of my 2023 CRV last week (3/13/25). After unsuccessfully working with Phil's Store Manager who only wanted to offer me $2,000 less than Car Max offer I had to elevate this issue to Phil who matched CarMax......Thank you Phil More
Other Employees Tagged: Lorri Kiser, Eyoungmbi Nkonghoeta , Chandra Henderson
March 08, 2025
Ken was outstanding! He was patient, listened to my needs, and worked diligently with Rob Lee to figure out a way forward regarding the finances to make everything work. He was patient, listened to my needs, and worked diligently with Rob Lee to figure out a way forward regarding the finances to make everything work. There was never any pressure from Ken, only sincerity and genuine willingness to help. I would absolutely recommend buying a vehicle from Ken and company! More
Other Employees Tagged: Ken Mercer
January 11, 2025
From the salesperson to the financial side of this dealership, you won’t find a better and knowledgeable group of people. I believe this is my fifth vehicle I’ve purchased from Heritage Honda of Westm dealership, you won’t find a better and knowledgeable group of people. I believe this is my fifth vehicle I’ve purchased from Heritage Honda of Westminster and am just as happy as the first time! I highly recommend. More
Other Employees Tagged: Elijah Wingate, Nancy Wilkes