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Heritage Hyundai Towson

Towson, MD

4.8
3,089 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,089 reviews

March 28, 2017

Very helpful I walked in today not knowing what type of vehicle I wanted or direction I wanted to go . Ibrahim helped me out and found exactly what I needed to f More

by garry waters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim
Mar 31, 2017 -

Heritage Hyundai Towson responded

Hello Gerry! Heritage Hyundai Towson would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Ibrahim Kassim and the team! Thank you again for your review.

March 27, 2017

POSITIVE EXPERIENCE Please refer to previous page on this survey. I have already written my true feelings , but I will state again: Andre Edwards called my husband when More

by brinkleyfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andre Edwards, La Toya Fowlkes
Mar 31, 2017 -

Heritage Hyundai Towson responded

Good morning Brinkley. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Hyundai Towson works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Brinkley and have a great day!

March 24, 2017

New Santa Fe Although we were trading in my husband's Elantra that was purchased at a Hyundai dealership close to our home, we specifically came back to Heritage H More

by patrice.glasthal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2017 -

Heritage Hyundai Towson responded

Heritage Hyundai Towson is delighted to hear that your car buying experience was a memorable one. We strive to maintain a high standard of customer satisfaction, as our customers are our number one priority. Please remember we are always here to help with your vehicle needs! Thank you and be sure to stop in again soon.

March 23, 2017

Great Sales Team I arrived at 8 PM for my appointment and the dealership usually closes at 9. The sales, Finance and delivery team stayed until 10:30 just for my sale More

by vinodindia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Coco Sr and Gabr
Mar 23, 2017 -

Heritage Hyundai Towson responded

Thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Hyundai Towson.

March 23, 2017

Great experience! Everyone knows buying a car is stressful, but our experience at Heritage Hundai was great! My family and I were greeted almost instantly by Keith who More

by amandablackphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Marshall
Mar 23, 2017 -

Heritage Hyundai Towson responded

Amanda - Heritage Hyundai Towson thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Amanda and have a great day.

March 22, 2017

Great sales team This is new territory for me. I have been a GM customer all my life. but because of the sales team and management team I decided to change dealers. More

by upsman58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gabriel ( Finance Department )
Mar 23, 2017 -

Heritage Hyundai Towson responded

Thank you for stopping in at Heritage Hyundai Towson! We are thrilled to hear your time here was memorable and we would love to work with you again in the future. We will be sure to share your kind comments with our team. Thank you and please stop in soon! - Heritage Hyundai Towson

March 21, 2017

Best Car Buying Experience I Have Ever Experienced I had to purchase a new vehicle unexpectedly and had no idea what I wanted. I think I drove every model they had at the dealership and I never felt ru More

by ckilburnsew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember the finance gentleman's name, but he was excellent as well, Kevin Moran
Mar 23, 2017 -

Heritage Hyundai Towson responded

Hello! Heritage Hyundai Towson would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Kevin Moran and the team! Thank you again for your review.

March 21, 2017

2017 Tuscon ECO I finally broke down and bought a new vehicle after 14 years. The staff at Heritage Hyundai Towson was so kind. Ibrahim was so patient and accommoda More

by Deanna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim
Mar 23, 2017 -

Heritage Hyundai Towson responded

Thank you for your heartfelt response Deanna. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Ibrahim Kassim lead you to your new 2017, Hyundai Tuscon and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Hyundai Towson. Thank you again Deanna and have a great day!

March 18, 2017

Excellent Dealership and Salesman Most people intensely dislike the car buying experience. It had been a long time since I'd bought a car, and I was pleasantly surprised that my exper More

by cbrandwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Coco
Mar 23, 2017 -

Heritage Hyundai Towson responded

Heritage Hyundai Towson appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again for the highly praised feedback.

March 16, 2017

Easy! Had a great experience buying a car here. Called in advance about a specific vehicle, Stan had the car waiting when we got there. He showed us all the More

by erin.m.kilroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : La Toya Fowlkes
Mar 23, 2017 -

Heritage Hyundai Towson responded

Erin- Thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Hyundai Towson.

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