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Heritage Hyundai Towson
Towson, MD
3,094 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,094 reviews
January 12, 2017
Great buying experience . Professional and straight forward. I would recommend setting Dennis. The car buying experience was simplified and less stressful due to job. I'm ver . Professional and straight forward. I would recommend setting Dennis. The car buying experience was simplified and less stressful due to job. I'm very happy with my new car. More
by jrrowe22
Verified CustomerEmployees Worked With
Dennis
January 12, 2017
great attention to detail as i stated above the staff was attentive to all my needs and questions. Rosine made sure i had a very good experience. would buy a car here again. as i stated above the staff was attentive to all my needs and questions. Rosine made sure i had a very good experience. would buy a car here again. More
by walt3
Employees Worked With
Rosine Ntungwe
January 12, 2017
Oliver- Review My experience was great. I enjoyed working with Stan. I he an accident in my 2016 Hyundai Sonata Sport and he was able to help me easily transition in My experience was great. I enjoyed working with Stan. I he an accident in my 2016 Hyundai Sonata Sport and he was able to help me easily transition into a 2017 version. When I come back after my lease is over I wouldn't mind working with him again. More
by doliver8
Employees Worked With
January 12, 2017
Day of purchase was great; follow-up wasn't. I drove from Washington, DC to Towson because they had the specific vehicle I was interested in and because they had gotten very good customer reviews I drove from Washington, DC to Towson because they had the specific vehicle I was interested in and because they had gotten very good customer reviews. My sales person, Scott, was very upbeat and professional during my visit. I had planned to just test drive the vehicle that day but he negotiated a pretty good deal and I decided to make the purchase that day. I could not take the vehicle home the same day, so he offered to deliver it to me a couple of days later. He also said that my gift card for test driving the car would be sent to me by e-mail and that my blue link would also be established. After the car was left at my home, I noticed that there was no driver's manual and that the wheel locks were in the trunk still sealed in their original packaging. I notified Scott the next day and also inquired about the gift card and blue link set up. I purchased the car on December 31 and as of today, January 12. I don't have any of these items and have not received an e-mail or phone call about anything. Overall, these are relatively minor things, but I feel ignored. I expected better follow through from this dealership. I can not say that my entire experience was exceptional as the reviews would suggest. I have placed a call to a sales manager and I am waiting for a response. More
by Sheri K.
Employees Worked With
Scott Brooks
January 10, 2017
Successful experience for the right car I am very pleased with my experience with Bristol and the dealership...It couldn't have been more professional and successful. Bristol was wonderful. I am very pleased with my experience with Bristol and the dealership...It couldn't have been more professional and successful. Bristol was wonderful...I bought the right car for me and love driving it. Ruth B. Gavis More
by rthgvs
Employees Worked With
La Toya Fowlkes, Bristol Jordan
January 09, 2017
No pressure, very professional Stan and his team did a great job of not offering too much pressure but still making it clear that they wanted to work with us to make the deal happen Stan and his team did a great job of not offering too much pressure but still making it clear that they wanted to work with us to make the deal happen. We are happy with our car and would recommend this dealership to others. More
by natanberry
January 08, 2017
Remarkably enjoyable buying experience! Best auto buying experience I have ever had. Painless and actually enjoyable! Mr. Moran did an awesome job making sure I got exactly what I was lookin Best auto buying experience I have ever had. Painless and actually enjoyable! Mr. Moran did an awesome job making sure I got exactly what I was looking for. He was quick to get back to me each time I had a question, made me feel comfortable and respected, and was professional and friendly. He followed up after I'd made my purchase to make sure I was still happy, and I was indeed. IMHO, best salesman you've got! Thank you Kevin, for a wonderful buying experience. I'll definitely come back to Heritage Towson for my next vehicle, in spite of the long drive! More
by debra.baker
Employees Worked With
Ty (finance), Kevin Moran
January 07, 2017
Miller Jackie coco our sales rep did a great job! Explained pricing, car options and features, service and dealer benefits. I would recommend Jackie and her Jackie coco our sales rep did a great job! Explained pricing, car options and features, service and dealer benefits. I would recommend Jackie and heritage to family and friends More
by smiller5
Employees Worked With
Jackie Coco
January 06, 2017
Kevin moran Kevin is the best!!!!!!! I came in just to "look" for a new car after I totaled my Sonata ( that I purchased from Heritage in 2014) and left in a new Kevin is the best!!!!!!! I came in just to "look" for a new car after I totaled my Sonata ( that I purchased from Heritage in 2014) and left in a new 2017 sonata. Thank you so much for working your magic and getting my payment where I needed it to be. Also Latoya was so super sweet! I live 3 miles from a Hyundai dealership, but will only come to Heritage! You all are amazing!!!!! Overall rating, 5 stars is not enough! Anyone looking to buy a Hyundai must check out Heritage! -rachel k. More
by Rai2296
Employees Worked With
La Toya Fowlkes, Kevin Moran
January 04, 2017
Friendly and Excellent Experience Tom Hamme of Heritage Hyundai in Towson helped me purchase my 2017 Sonata Hybrid. I had never driven a hybrid but was interested in the high gas mile Tom Hamme of Heritage Hyundai in Towson helped me purchase my 2017 Sonata Hybrid. I had never driven a hybrid but was interested in the high gas mileage. Tom explained the technology, and showed me how it worked during a comprehensive test drive. He explained all the car's options and worked hard to get me the color combination I wanted. It was a friendly and pressure free experience. He helped me determine the options I wanted, and arranged beneficial financing. La Toya Fowlkes took care of the paperwork and explained the various optional dealer add-ons. She was also very informative and without pressure. I selected what I wanted and she accepted what I declined. My total experience, from determining which car met my needs through the final paperwork and deliver, was excellent. I am very happy with my choice of car and dealership. More
by chaimdovid1
