Heritage Hyundai Towson

People here don't know what to do On 6/152015 I request to replace the driver rear door switch for my Hyundai Elantra 2010, they didn't have the part to be replaced, then they needed t On 6/152015 I request to replace the driver rear door switch for my Hyundai Elantra 2010, they didn't have the part to be replaced, then they needed to order it....I waited (1 month) and went there, they said It was back-order and need to wait ... (1 month later) I contacted Hyundai customer service, they said the part was never ordered. I contacted again Heritage , they said they were going to order (?!). In December they contacted me , saying that the part will be there on December something. I got an appointment on Saturday, When I went there they said I didn't have an appointment and the part was not in there. I contacted again later to have another appointment and they confirm that the part to replace was in there. When I went there they replaced the part and I left, after that I checked how it was working and it didn't!!! they never checked the work!!!!!!! they replaced the wrong part. I need to go back to replace the right part More

Great experience This is my 2nd time buying a Tucson from Heritage Towson. Lisa was great. She knows what the customer wants and gets the deal done. Great personality. This is my 2nd time buying a Tucson from Heritage Towson. Lisa was great. She knows what the customer wants and gets the deal done. Great personality. Also, I would like to add everyone in the dealership is very friendly. More

Best car buying experience we have ever had Stan was very helpful with excellent customer service. We had a newborn with us and the process was very easy and stress free. We will spread the word Stan was very helpful with excellent customer service. We had a newborn with us and the process was very easy and stress free. We will spread the word in our military community how wonderful of an experience we had. More

Lisa was the bomb diggity Purchased a used 2014 Accent from this place a few weeks ago. This was my first time buying a car and Lisa was super helpful. Her knowledge of sales a Purchased a used 2014 Accent from this place a few weeks ago. This was my first time buying a car and Lisa was super helpful. Her knowledge of sales and awesome sense of humor made the process very enjoyable! More

Stan was wonderful. Very patient and helpful. Actually listened to what our family needed in a car. Extremely happy with out purchase! Would definitely re was wonderful. Very patient and helpful. Actually listened to what our family needed in a car. Extremely happy with out purchase! Would definitely recommend. More

Thank you Scott!! Thank you for working with us in getting the car. We already recommended you to other friends. We love the car and overall experience with you! :) Thank you for working with us in getting the car. We already recommended you to other friends. We love the car and overall experience with you! :) More

Friendly Devon really did a nice job selling us our car. He explained things very well and was professional. If he didn't know something, he asked someone to a Devon really did a nice job selling us our car. He explained things very well and was professional. If he didn't know something, he asked someone to assist us. When I first saw him, I thought he was too young and not experienced, but I was wrong. More

The entire experience went extremely well! Matt worked to get us the deal we are extremely happy with. The car is fantastic! We would highly recommend Matt to all of our friends! Matt worked to get us the deal we are extremely happy with. The car is fantastic! We would highly recommend Matt to all of our friends! More