Heritage Hyundai Towson

Rewarding experience!! Lisa listen to our needs & request and yes we left with a 2016 Tucson. Who would have ever thought buying a car would be such an enjoyable experience Lisa listen to our needs & request and yes we left with a 2016 Tucson. Who would have ever thought buying a car would be such an enjoyable experience!! Thank you Lisa & Heritage Hyundai team for working with us. Yes I brought my family up the next day to meet Lisa. :) More

Smooth and Easy Buying Experience My Salesman was Stan Gabrovski and he was very easy to work with. He even came in on his day off so that I could take delivery of my Tucson, which I g My Salesman was Stan Gabrovski and he was very easy to work with. He even came in on his day off so that I could take delivery of my Tucson, which I greatly appreciated. I would definitely recommend Stan at Heritage Hyundai Towson to any of my friends/family for the purchase of a Hyundai. My only problem with the dealership, is that they need more lot space for the display of the vehicles and customer parking. However, I don't feel the staff should be held accountable for logistics. Working with Stan and Andre Edwards was very easy and I appreciate the time that they spent with me. I also appreciate the fact that, as a single woman, I don't feel they were trying to "get one over on me". Great Buying Experience. More

Quick and Easy I went Heritage Hyundai not expecting to buy a car that day and I Left with a car better than I expected to find in my price range. Lisa was very poli I went Heritage Hyundai not expecting to buy a car that day and I Left with a car better than I expected to find in my price range. Lisa was very polite and professional. She found me exactly the car I needed and took care of me through the entire process. More

A pleasant experience I found Ibrahim to be helpful and patient. He had an upbeat attitude and shared his experiences with his own car. I was very clear about my budget and I found Ibrahim to be helpful and patient. He had an upbeat attitude and shared his experiences with his own car. I was very clear about my budget and the dealership worked with that. I am pleased with the experience and would recommend Ibrahim and Heritage Hyundai. More

Straightforward experience! Will be back bext time! Lisa was straightforward and to the point. She didn't waste my time trying to sell me on features that I didn't need. She also did her best to get me Lisa was straightforward and to the point. She didn't waste my time trying to sell me on features that I didn't need. She also did her best to get me the price that I wanted. I will be using Heritage for my next Hyundai purchase! More

Awesome car buying experience! We were very pleased with the customer service provided by Ibrahim Kassim when we purchased a 2015 Hyundai Sonata two weeks back... our first from Her We were very pleased with the customer service provided by Ibrahim Kassim when we purchased a 2015 Hyundai Sonata two weeks back... our first from Heritage Hyundai Towson, MD. Our experience at other dealers (Matt Slap Subaru, Newark, DE), was not at all good before I zeroed in on Heritage Hyundai, Towson, MD primarily due to the care and attention I received from Ibrahim Kassim as well as the quality of Hyundai vehicles. Spend two weeks looking for the right car from Subaru to Mazda to Nissan to Ford and finally zeroed in on Hyundai. The dealers I went to didn't seem friendly and never had our best interests in mind. The difference when we came to Heritage Hyundai was Ibrahim Kassim! We spent time not just talking about the car. Was very interested in getting the best deal along with and made sure that we loved the car before we bought it. We closed the deal for the car in 3-4 hours.We would definitely recommend Kassim to all Hyundai buyers. Simple, get it done no nonsense deal. Completely satisfied with the whole process. Got the car we wanted at the right price. Ibrahim Kassim was extremely kind and courteous. He worked with the manager to get a deal my we were happy with. It was a pleasure to do business with Ibrahim and the dealership, and we will go back again. It was great to see Managers who are willing to get involved with customer to assure the deal goes thru smoothly and show sincere interest. Our experience with Heritage Hyundai Towson was indeed a positive one. We worked mainly with Ibrahim Kassim and we are very appreciative of his professionalism and his very pleasant manner. Ibrahim answered all our questions, asked for my preferences in a vehicle, and spent much time test-driving vehicles with me. During our drives, he was constantly giving us specific information about the vehicle, the specific features of the car, and continued to answer our stream of questions. We are very pleased with our purchase of our 2015 Hyundai Sonata. More

Exceeded Expectations I entered the dealership with reservations and hesitant to commit to a purchase initially. Lisa was exceptional in identifying my needs and circumstan I entered the dealership with reservations and hesitant to commit to a purchase initially. Lisa was exceptional in identifying my needs and circumstances and matching them with the type of vehicle I was looking for. Additionally, she went above and beyond to help me transport my prior vehicle out of state in her free time. Because of her kindness, I will sing her praises to Danton that will listrn. She turned a potentially stressful situation into one filled with great delight. Thank you, Lisa! I worked with Jason and Kevin briefly, both of whom were friendly and cordial. Everyone I encountered while at the dealership was very friendly and welcoming. More

AWESOME THIS IS MY THIRD HYUNDAI SONATA, WHICH TWO OF THEM WERE BROUGHT FROM HERITAGE. MY SALE PERSON LATOYA FOWLKERS WAS AND IS AWESOME. IT IS HARD TO FIND G THIS IS MY THIRD HYUNDAI SONATA, WHICH TWO OF THEM WERE BROUGHT FROM HERITAGE. MY SALE PERSON LATOYA FOWLKERS WAS AND IS AWESOME. IT IS HARD TO FIND GOOD CUSTOMER SERVICE AND SHE HAS IT. SHE WAS A PLESURE TO WORK WITH AND IS VERY KNOWLEDGEABLE. THANKS LATOYA More

Great Experience All Around I came in to Heritage Hyundai after visiting a competitor where I thought I was getting a bad deal. I worked with Dani in the finance department to ge I came in to Heritage Hyundai after visiting a competitor where I thought I was getting a bad deal. I worked with Dani in the finance department to get pre-approved for a loan because I was worried about some of the blemishes on my credit. Dani was amazing and found a bank to work with me, then came the fun part, finding my new car. I met with the GM Jason who introduced me to Matt Long, the sales guy. Matt was incredible! He was never pushy, asked me exactly what I wanted and where an ideal payment would be. I did my research and was realistic as to a down payment, rebates and what my payment would. Matt helped me make is all work to get a great deal on my 2016 Tucson Sport. My credit and past never came up. They made me great about my experience in buying a car. I finished the deal with Bruce, signed the paperwork and was on my way! I HIGHLY recommend making Heritage Hyundai your first stop for buying a new car. More

Very pleasing I very much so enjoy doing business with this dealership. This is the fifth Hyundai that I bought; three of them from Heritage. The whole experience I very much so enjoy doing business with this dealership. This is the fifth Hyundai that I bought; three of them from Heritage. The whole experience is very laid back and there is no pressure involved. This dealership is not only interested in selling/servicing cars; but establishing long lasting relationships. I know that as long as I find the Hyundai cars satisfactory to me, I will be returning to Heritage to buy them. More