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Heritage Hyundai Towson

Towson, MD

4.8
3,094 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,094 reviews

January 29, 2015

Stan is the man! We have been looking for a car for a while and decided on the Hyundai sonata. The car is great and is loaded. We got a great price for it and througho More

by Trang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2015 -

Heritage Hyundai Towson responded

Heritage Hyundai Towson is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Hyundai Sonata. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

January 28, 2015

Stan's the Man! This had to be one of the easiest purchases I have ever made. Stan Gabrovski made us feel very comfortable and gave us no pressure and plenty of time More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy in Finance
Jan 28, 2015 -

Heritage Hyundai Towson responded

Heritage Hyundai Towson is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Hyundai It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

January 28, 2015

Jennifer is the best! Jennifer was pleasant, friendly, and knowledgeable about the vehicles. She was honest with me and I never felt like she was trying to up-sell me or tr More

by gatelyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Cahill
Jan 29, 2015 -

Heritage Hyundai Towson responded

Hello gatelyme. Heritage Hyundai Towson would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Jennifer and the team! Thank you again for your review.

January 27, 2015

"Excellent Service" From the time I walked in the dealership until the time I left was an excellent experience. They really did what they told me they were going to do an More

by Sherrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Lescalleet
Jan 28, 2015 -

Heritage Hyundai Towson responded

Greetings! Thank you for stopping by Heritage Hyundai Towson. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

January 25, 2015

What a wonderful place Everyone was so friendly! Jennifer was super nice and so down to earth! I would recommend this dealership to everyone! Thank you guys for the fantasti More

by Lonicole07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Cahill
Jan 26, 2015 -

Heritage Hyundai Towson responded

Hello! Heritage Hyundai Towson would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Jennifer and the team! Thank you again for your review.

January 22, 2015

Good Experience Revised This is revised review for the previous review submitted on 1/22/15 as I incorrectly graded my salesperson Ibrihim Kassim. While I was frustrated afte More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Ibrahim Kassim
Jan 28, 2015 -

Heritage Hyundai Towson responded

Thanks so much for your feedback! We were very glad to assist you in your purchasing experience. I hope you enjoy your new Hyundai! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. Thank you again and have a great day.

January 20, 2015

Quality service Jennifer Cahill did a great job of handling my purchase from start to finish. The dealership had just the right vehicle at just the right price. The f More

by john davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Cahill
Jan 22, 2015 -

Heritage Hyundai Towson responded

Good morning John Davis! Heritage Hyundai Towson would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you John Davis and be sure to visit us soon!

January 18, 2015

Service Department Scam Artists I took my new used 2014 Hyundai Accent in to them because my mechanic said the problem he saw should be under warranty and to take it to a dealer. My More

by Meredith
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Wilbur Maurath
Feb 04, 2015 -

Heritage Hyundai Towson responded

Meredith, Thank you for your feedback about Heritage Hyundai Towson. We are sorry to hear you were disappointed during your recent visit to our Service Department. When we tested the airbag sensors on your vehicle, there was no communication between them as indicated by the code printed. Communication between these sensors is vital for the airbags to be connected and working properly. We apologize if this reasoning was not effectively communicated but we recommended these replacements to ensure the safety of you and your vehicle. In these types of situations, we must replace the wiring instead of only repairing. If we can be of any further assistance, or if you have additional concerns or questions, please do not hesitate to contact our Service Manager, Matthew Grubb, at mgrubb@mileone.com or 443-846-0815. Thank you.

January 15, 2015

Why didn't we come here first. Before I visited Heritage Hyundai I was not having any luck and the service I received was mediocre at best. And then everything changed when I came a More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Cahill
Jan 16, 2015 -

Heritage Hyundai Towson responded

We are glad to hear that you were happy with Jennifer's service - that kind of feedback can go a long way. Heritage Hyundai Towson appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much.

January 14, 2015

Phenomenal Service when Buying New Car Phenomenal service, honest, fair and most of all, genuine people. Could not have asked for a better experience. Jennifer was spectacular and defined More

by adavis90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Cahill
Jan 14, 2015 -

Heritage Hyundai Towson responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Jennifer led you to your new 2015 Hyundai Sonota, and we will certainly share your feedback with her. Please do not hesitate to call or pop back in to see us at Heritage Hyundai Towson. Thank you again and have a great day!

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