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Heritage Hyundai Towson
Towson, MD
3,094 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,094 reviews
July 04, 2013
Bought a used car. Had to bring car in twice in two months. Dealership would not stand by car and was trying to charge me over $500 for repairs. They love to sell you a car but refuse to show any care months. Dealership would not stand by car and was trying to charge me over $500 for repairs. They love to sell you a car but refuse to show any care in the aftermath. Even the service department hinted at sales operating shady sales techniques. This place is a scam and will 100% disappoint. Couldn't have had a worse experience. More
by Enave1
Employees Worked With
Pat, Scott
June 18, 2013
I had recently got into a freak accident that left my poor wrecked car untradeable. It was a sticky situation that didn't yield any help from insurance. So with the help of my parents, I purchased my fir poor wrecked car untradeable. It was a sticky situation that didn't yield any help from insurance. So with the help of my parents, I purchased my first car. Being young and naive on the process, I was very apprehensive. We originally planned on making a purchase at a Hyundai dealership closer to home. But thank God we didn't! I felt so at home at Towson Heritage Hyundai! Art Talansky and his manager, Scott were very honest and knowledgeable. They were extremely patient with our decision making process. Art understood my car situation and that I was just starting out with my career. He worked hard to cut the pricing to my budget. The unbelievable deal he produced us was unbeatable by any other dealer. Not only was the price right, it was a wonderful experience! I love my new Hyundai. Thanks Art! I definitely recommend Heritage Towson for the best customer service and deals! More
by cmerc
Employees Worked With
Art Talansky and manager
June 07, 2013
My trunk release cable broke during the initial walk around the vehicle after I purchased it. Two years later and after breaking a second time, the trunk release cable is broken. The part was ordered around the vehicle after I purchased it. Two years later and after breaking a second time, the trunk release cable is broken. The part was ordered and was told that the repair cannot be during on Saturday. I left a voice mail trying to set up an appointment and have not received a return phone call. DO NOT BUY A VEHICLE FROM HEITAGE HYUNDAI TOWSON More
by esfm
Employees Worked With
Damon
February 02, 2013
Dealer was exceptional to work with to purchase a new vehicle and make the process as pleasant as possible. Looking forward to a long and mutually beneficial relationship! vehicle and make the process as pleasant as possible. Looking forward to a long and mutually beneficial relationship! More
by Allan Webb
Employees Worked With
Justin
December 31, 2012
I went to Heritage Hyundai on December 8th to test drive a Sonata for comparison against the Nissan Altima I had already driven. From the moment I stepped on the lot, I was enthusiastically greeted by Joel a Sonata for comparison against the Nissan Altima I had already driven. From the moment I stepped on the lot, I was enthusiastically greeted by Joel. Joel was very pleasant and patiently went on 3 test drives with my daughter and me. It was getting late in the day and actually past the dealerships 6pm closing time, but Joel and the Heritage team stayed open for me. I ended up purchasing a 2013 Sonata and a 2007 Mazada 3 they had on the lot, for my daughter. They worked up a great deal for me purchasing 2 cars. It was a long process and we didn't leave the dealership until 10:30pm. I had no way to get the Mazada home, because my daughter only has her learner's permit at the time. Joel graciously offered to drive the Mazada home for me and was picked up at my home. Joel called within a couple days to follow up to see how everything was going. I have sent Joel several emails asking questions and he has promptly replied with answers. There are some things I am not quite satisfied with on the Sonata but as far as the service to this point provided by Joel, I am completely satisifed. More
by verongg815
Employees Worked With
Joel Bachand
December 27, 2012
The people were very friendly. They did everything to stay on my budget and send me home happy. Joel (my sales guy) was great. He called me a few days later to see how the car was doing for me. I have stay on my budget and send me home happy. Joel (my sales guy) was great. He called me a few days later to see how the car was doing for me. I have had many cars from other dealers but none of them have done that. Thtas what i call great customer service. More
by NimaAghdamit
Employees Worked With
Joel
December 05, 2012
When my wife and I went to the dealership we kind of knew what wanted but we didn't really know what to expect. Matt Long was excellent and showed us several vehicles and was not too pushy. Claudio was excel what wanted but we didn't really know what to expect. Matt Long was excellent and showed us several vehicles and was not too pushy. Claudio was excellent as well, making the financing a breeze. Best car buying experience ever. We wouldn't go anywhere else. More
by JamesBoswell
Employees Worked With
Matt Long, Matt Long
November 29, 2012
Very painless experience. No bull. Other dealers had ridiculous internet pricing. Also went the extra mile to get me the vehicle I wanted. Matt was a pleasure to deal with. Really love the car. ridiculous internet pricing. Also went the extra mile to get me the vehicle I wanted. Matt was a pleasure to deal with. Really love the car. More
by George Koch
Employees Worked With
Matt Long, Matt Long
October 08, 2012
Mr. Small is an exceptional auto salesmen who exhibited excellence, professionalism and knowledge of is job and product. I highly reccomend customer to him and Hundai, Evelyn and Andre Freeman excellence, professionalism and knowledge of is job and product. I highly reccomend customer to him and Hundai, Evelyn and Andre Freeman More
by evelynmarria
Employees Worked With
George Small
September 25, 2012
My experience with Heritage Hyundai Towson was excellent. My salesperson, Stanley Gabrovski, was very knowledgeable and friendly. I felt extremely comfortable with Stan and everyone that I dealt with. I was My salesperson, Stanley Gabrovski, was very knowledgeable and friendly. I felt extremely comfortable with Stan and everyone that I dealt with. I was confident that I had made the right purchase while receiving the best possible service. The experience went very smoothly and I never felt pressured. I would highly recommend Heritage Hyundai Towson to anyone and would definitely ask for Stan! More
by kbrown22
