Heritage Hyundai Towson

After a long day of visiting dealers and being exhausted from the process, arriving at Heritage Hyundai was a breath of fresh air! We were very pleased with the friendly and informative customer service th from the process, arriving at Heritage Hyundai was a breath of fresh air! We were very pleased with the friendly and informative customer service that we received from Stan and the rest of the team. Stan was very helpful in answering all of our questions and dealing with us in a professional manner that was not overbearing. This car shopping experience was very satisfying, and we did not have any hesitations about purchasing a Sonata through Stan and Heritage Hyundai. We look forward to returning for future car services and dealing with this staff again. -Katherine and Matt More

I first arrived with an appointment and there was a confusion about the vehicle and it wasnt on the property. I had spent 1 hour in rush hour traffic to get to the dealership and find it wasnt there. I confusion about the vehicle and it wasnt on the property. I had spent 1 hour in rush hour traffic to get to the dealership and find it wasnt there. I was very frustrated and the sales associate who I had an appointment with wasnt even there. I wasnt sure I was ever going to come back. But then I got assigned to work with George Small who talked with me and assisted me with my purchase. George is a great salesman and If it wasn't for George I probably would have never come back to the dealership. He is great, efficient, attentive, and very personable. I really apprciate George for his service provided with to me and also not letting me leave angry. THANK YOU GEORGE, I wish you the best. Alex More

Our experience with Heritage Hyundai was perfect! After visiting a different Hyundai dealership, we were considering other brands, because our experience was less than pleasant. We really like the 2011 Tus visiting a different Hyundai dealership, we were considering other brands, because our experience was less than pleasant. We really like the 2011 Tuscon, so we gave Heritage a try. Matt Long and his manager were very professional, helpful and patient with us through the process. As someone who works in the customer service industry, I have high standards and these guys could not have "wowed" us more. We couldn't be more happy with our new vehicles. Thank you to the staff of Heritage Hyundai for making our car buying experience so wonderful. We will return and recommend! Brian & Janelle More

My husband and I went car shopping one day and ended up buying from the first place we stopped. We liked the no-pressure shopping they allowed us to do. We were not followed around by an annoying salesman buying from the first place we stopped. We liked the no-pressure shopping they allowed us to do. We were not followed around by an annoying salesman as we browsed the lot. When we did decide to test-drive the Sonata, Stan was wonderful. He was informative, friendly, and down-to-earth. We were very much at ease with him throughout the entire purchasing process. We were also pleasantly surprised when they offered to buy our SmartBuy leased Saturn VUE from us, which saved us quite a bit of hassle and money we were expecting to pay in mileage overage, etc. Overall a very positive experience. I would definitely recommend this dealership. More

Very satisfying experience overall. Nothing new to add. In order to get to 250 characters I will add the following. Good sales experience, friendly employees overall. The trade-in value for my SUV was fair In order to get to 250 characters I will add the following. Good sales experience, friendly employees overall. The trade-in value for my SUV was fair and the transaction process was a little long, however. More

George Small and the folks at Heritange were great. I bought a new Elantra at a great price. They were honest, informative, and provided excellent service. The price I was quoted was exactly what I paid bought a new Elantra at a great price. They were honest, informative, and provided excellent service. The price I was quoted was exactly what I paid - no surprises. I love my new car, and would do business with Heritage in the future without hesitation. Dale Oakes More

Matt Long is a well-informed professional with a how-can-I-help-you attitude. This was the most pleasant car buying experiences we have ever had. The deal was great for us & Matt told me they have s how-can-I-help-you attitude. This was the most pleasant car buying experiences we have ever had. The deal was great for us & Matt told me they have sold our trade-in in less than a week. That's good news to us. We believe that a successful company will be there when you need them. Thanks again to Matt & to Dave Coyne for their help & patience. Maursan More

LaToya was excellent. She listened to what I was interested in & showed me appropriate cars.Handled return of rental car & insurance. Introduced me to manager, finance officer & service manager. W interested in & showed me appropriate cars.Handled return of rental car & insurance. Introduced me to manager, finance officer & service manager. Went over all the cars features & controls. Had a terrific experience. More

I needed a car within a short time span and started the search for a 5 speed. I went to Toyota and Honda but met with very limited choices, uninformed salesmen, and unrealistic prices for what they had to search for a 5 speed. I went to Toyota and Honda but met with very limited choices, uninformed salesmen, and unrealistic prices for what they had to offer. So I decided to try Hyundai based on my Dad's research. I was so lucky to have Matt as my salesperson because he was friendly, calm, and willing to do a test drive in the middle of a thunderstorm and walk around the lot in the pouring rain in search of a 5 speed. I test drove the Elantra Touring Car-loved it. Within minutes of going back to his office, he located a loaded blue Touring car and had it at the dealership the next day. I was impressed with his knowledge of the vehicle and he spent as much time as I needed to acquaint myself with the features. I would highly recommend asking for him as a salesperson. More

We had a very pleasant experience with this dealership. This is the second car we leased in four months. Matt Long was our salesperson for both cars. He was very knowledgeable and helpful both times. Jus This is the second car we leased in four months. Matt Long was our salesperson for both cars. He was very knowledgeable and helpful both times. Justin answered all of our questions and helped us in the finance process. More