Heritage Hyundai Towson

Both my husband and I were looking for new cars. We did extensive research and had narrowed our search down to Hyundai Tucson and Sante Fe, or Chevy Equinox. Our sales person, Latoya, at Hyundai was certai extensive research and had narrowed our search down to Hyundai Tucson and Sante Fe, or Chevy Equinox. Our sales person, Latoya, at Hyundai was certainly part of our decision to go with 2 Hyundais. She was helpful, knowledgable, and polite. This is my second Hyundai, and so far, I am as happy with this one as my previous Tucson. It had 119,000 miles on it; and I had only 1 major problem with the automobile. More

I was so impressed with the dealership as a whole. Everything went smoothly from the time I walked in the door for a test drive until I drove off the lot the next afternoon with my new car. Matt's in Everything went smoothly from the time I walked in the door for a test drive until I drove off the lot the next afternoon with my new car. Matt's informative and laid back approach to car sales was a perfect match for me as a consumer. Deciding to lease a new vehicle was a big decision for me. Matt recognized that, and never belittled any of my concerns or questions. His respectful ability to relate on a human level to his customers, in my opinion, is one of his strongest qualities as a sales consultant. More

Rest assured this is a great dealership! George picked me up at the airport and we breezed through the paper work.I was shown the work sheet of repairs done to bring this car up to snuff. Even a 1000 mi. gua up at the airport and we breezed through the paper work.I was shown the work sheet of repairs done to bring this car up to snuff. Even a 1000 mi. guarantee. Jason made sure I had a.full tank of gas for my long journey home. Great guys, easy to work with. Great car. Mankind should use these guys for an example of how to treat a customer. More

I recently bought a 2011 Hyundai Elantra at Heritage. Although it took a while to complete the sale (the car I wanted was out of stock and took almost 2 months to arrive... Hyundai's fault - not Heritage Although it took a while to complete the sale (the car I wanted was out of stock and took almost 2 months to arrive... Hyundai's fault - not Heritage) Matt Long kept in contact with me and continued to give me updates on when the vehicle would arrive. Matt was a laid back, not pushy and talked to me as if I was a friend rather than a customer. A cool guy overall. He answered all my questions and kept me at ease. I've only had the car a day, but my sales experience was very pleasant. More

George was great to work with. There was no pressure during the process. The finance gentleman, Melvin made the experience even better. During the financing Melvin offered several options. I told Melvin during the process. The finance gentleman, Melvin made the experience even better. During the financing Melvin offered several options. I told Melvin I need time to process his offer. Melvin said no problem. We drew up a pending bill of sale. We went home did our homework and decided not to buy any of Melvin's offers. Melvin asked how i came to this conclusion I shared my research and Melvin replied okay. Again no pressure. Great experience. More

My MileOne Heritage Hyundai Towson car buying experience was great. The sales person (George Small) walked me through the entire car purchasing process with a smile. He was very knowledgeable and provided was great. The sales person (George Small) walked me through the entire car purchasing process with a smile. He was very knowledgeable and provided excellent customer service. The staff at MileOne were also very informative and helpful. More

This dealership was the most professional and curteous I ever visited. My transaction was a breeze!! The helped me in every way they could, even offering me transportation ti the dealership if I wasn't able ever visited. My transaction was a breeze!! The helped me in every way they could, even offering me transportation ti the dealership if I wasn't able to provide my own. Ms. Broady was VERY helpful and I felt as if I was chatting with someone I'd known for years! I'd surely reccoment this dealership to my friend, family and even strangers!! The customer service was excellent from the 1st phone call down to my new plates being put on my car. The quality of work was amazing, I felt very comfortable and never pressured. Everyone I dealt with was super friendly and willing to answere all my questions. My overall experience was AMAZING!! The price was just what I was looking for and I won't be overwhelmed by my monthly payments. I didn't expect to get as much as I did for the price I paid. More

Everything about my experience with Heritage Hyundai of Towson was pleasant. This was my first time buying a brand new car (or any car for that matter) & I was not excited about it at all. I had lost my Je Towson was pleasant. This was my first time buying a brand new car (or any car for that matter) & I was not excited about it at all. I had lost my Jeep Cherokee in an accident about 2 weeks before I started seriously looking for cars. I had put off car searching because at that time, nothing could replace my Jeep! (All Jeep owners will understand) One of the cars on my short list of replacement vehicles was the Hyundai Tucson. After hearing rave reviews from several people at work that have had/currently have Hyundais, I went in for a test drive. It was the first car that I test drove that day (followed by the Jeep Patriot & the Toyota Matrix). I immediately loved the way it drove. Coming from a 1999 built-like-a-tank, straight V-6, Jeep, the Hyundai was incredibly smooth & quick too. I appeased by urge to continue with Jeep by then test driving the Patriot. While there were things that I liked about it (the smooth CVT transmission, for one), it just wasn't as nice as the Hyundai. For almost the same amount of money, I wanted every dollar that I was spending to go the furthest. After stewing over both cars for what seemed like forever (actually about 2 weeks), I decided to give up my Jeep obsession & try something new with the Hyundai. You really can't beat the warranty & the standard package is far & away better than anything that Jeep had to offer (for example: the standard Jeep Patriot package is a manual transmission & has NO air conditioning - something that I really didn't even think was possible). I'm very glad that chose the Hyundai in the end. Warranties & packages aside, it's just a nice looking car (I got the garnet red - one thing that I couldn't let go of after always having a red Jeep). My experience with Heritage of Towson was great. I am very happy to have worked with Matt Long. He was incredibly nice, funny & patient with me while I tried my hand at "negotiating". There really wasn't much to negotiate about - everything was pretty straight forward. I feel that I got exactly what I wanted & a bargain for my money. Matt was very friendly & easy to talk to. He made the process of buying a car seem easy & painless. I would definitely recommend him to anyone. More

I just bought a Hyundai Sonata at Towson Heritage and couldn't be happier with my choice. Matt Long was extremely helpful, pleasant, and knowledgeable without being overbearing. I felt that the informati couldn't be happier with my choice. Matt Long was extremely helpful, pleasant, and knowledgeable without being overbearing. I felt that the information I received was very honest and sincere. There was absolutely no pressure and the whole experience was very relaxed. I found everyone at Heritage Hyundai Towson to be courteous and professional. All in all it was a very enjoyable car buying experience; I would highly recommend this dealership, and Matt Long in particular. More

Matt Long assisted me in purchasing a 2011 Hyundai Elantra. My first trip to the dealership allowed us to agree on pricing. They also gave me a fair trade in estimate on my current vehicle. There wa Elantra. My first trip to the dealership allowed us to agree on pricing. They also gave me a fair trade in estimate on my current vehicle. There was no pressure involved at all. Matt was very helpful and willing to answer any questions. I took a few days to test drive some other makes of vehicles to determine the Elantra was the right car. Once I decided it was, I asked Matt to locate a specific color and model. He was able to find a matching vehicle and and have it brought in from Pennsylvania within 5 days. During the 5 days, Matt was very considerate and kept me updated on the progress of the search for the vehicle. He always returned my calls in a reasonable amount of time. The completion of purchase / paperwork took around 90 minutes on a Thursday. Heritage had to have me come back the next night (Friday) because they used the wrong VIN on the paperwork. The time to correct this was pretty quick and painless. I noticed Saturday night when I had time to review the revised paperwork that the new paperwork did not include the $600 discount from my original paperwork. This in turn caused my loan payments to be slightly higher. I called Heritage Saturday night ( they were closed ) and left a message for Matt regarding the issue. He called me back first thing Monday morning. Heritage offered to come to my office so that I would not have to come back a third time since it would only involve a few signatures. They also offered my 4 free oil changes due to the additional mix up. I would highly recommend Matt to anyone looking for a car. He is easy to talk to, does not pressure you and is willing to help in any way. Even though we had a few paperwork issues, Heritage seems very focused on making things right with the customer. I appreciate this. This is my first Hyundai purchase. If the vehicle holds up well over the long haul, I am sure I would return to Heritage to purchase my next vehicle. More