Heritage Hyundai Towson

Doug went the extra mile to find me my new Tucson. Thy did not have the car I wanted on the lot but Doug called over 30 dealerships in order to find the Tucson that I was looking for. In the end he ended did not have the car I wanted on the lot but Doug called over 30 dealerships in order to find the Tucson that I was looking for. In the end he ended up driving down to VA to pick up my new Tucson. This was more than I expected and much appreciated. More

Ms Broady was so helpful and friendly, I felt as if we had known each other for years. My husband and I were very impressed with the professionalism displayed as well as the comfort level we experienced. had known each other for years. My husband and I were very impressed with the professionalism displayed as well as the comfort level we experienced. Not to mention, I love my new car! I spent today at work telling everyone who would listen, how great it was and how much I love the car. More

We came to this dealership strictly from a referral from friend who recommended Doug Winebrenner. Doug was knowledgeable,courteous and a good communicator. I didn't intend to purchase a vehicle that eveni friend who recommended Doug Winebrenner. Doug was knowledgeable,courteous and a good communicator. I didn't intend to purchase a vehicle that evening; however, left with not only one new Sonata, but my daughter purchased a Sonata also! More

Dave Coyne & George Small were both very friendly, courteous, polite, knowledgable. Purchasing a new car can be very stressul, yet both made it very easy and enjoyable. Justin in finance was great t courteous, polite, knowledgable. Purchasing a new car can be very stressul, yet both made it very easy and enjoyable. Justin in finance was great to work with too. I definately recommend Mile One Hertiage Hyuandai. More

I haven't owned a car in 8 years. So after reducing my carbon footprint long enough, I decided to start driving again. I've heard lots of great reviews on Hyundai, the Accent sounded like a great car. Aft carbon footprint long enough, I decided to start driving again. I've heard lots of great reviews on Hyundai, the Accent sounded like a great car. After doing some online research I contacted Heritage Hyundai in Towson and Sales Associate Matt Long took very good care of me. I never once felt pressured and he was very helpful getting me a good price. Wasn't expecting to get a car with as many options as this plus the color and there it was sitting waiting for me on the lot. Experience definitely exceded my expectations. Matt was calm and very friendly! Nothing worse than a pushy car salesman! He was the total antithesis...Thanks so much Matt! More

My salesman, Doug Winebrener, was knowledgeable, helpful and friendly. He took the necessary time to explain each answer and to demonstrate the various features of the car. We purchased the car for my son and friendly. He took the necessary time to explain each answer and to demonstrate the various features of the car. We purchased the car for my son who felt at home with Doug's approach. We currently own four Hyundai vehicles from four different dealers. Our experience with Doug and Heritage Hyundai was the best one. We appreciate fine service and recommend this salesman and dealership to all interested buyers. More

Good experience w/ exception of misinformation about financing. I've nothing else to say so I'll just keep typing 'til I hit 250 characters. If you can't accept short comments, I don't really want to financing. I've nothing else to say so I'll just keep typing 'til I hit 250 characters. If you can't accept short comments, I don't really want to participate. I'm just doing this to help Matt win his steak knives. More

In the past 20 years I have purchased three Saturns and I have loved each one. The last Saturn, my burgundy L-100 has seen me through thick and thin. However, it was time to put “Sam” to rest. I needed a rel have loved each one. The last Saturn, my burgundy L-100 has seen me through thick and thin. However, it was time to put “Sam” to rest. I needed a reliable car that will take me safety back and forth to see my son at the University Of Richmond, Va. So I decided on the Elantra SE. My first experience with Heritage Hyundai was very pleasant. Salesman, Chris White met us with a big smile and a hearty handshake. After asking what we were looking for, he showed us several models. I settled on a red Elantra SE and when I say settled... that’s how I felt. It was the end of the month and there were three red automatics. So we sat down and worked out figures. His manager came over, shook my hand and was very pleasant. Due to the lateness of time, Chris said he would call me the following day once we were approved by the bank. The next day, he called and I came to the dealership to pick up my “red” Elantra. As I drove Sam into the dealership parking, Chris was standing by the door smiling. He said, “You don’t have to take the red Elantra if you don’t want to”. I was so happy. Chris told me that a new shipment of Elantras came in that very day. Needless to say, I chose a new color….. Often times, customer service appears to be dead. People in retail positions don’t smile, aren’t courteous, and don’t want to go the extra mile to make the sale. Chris White was not that person. He didn’t have to tell me about the new shipment. I could have purchased my “red” Elantra and been on my way. However, he did tell me and for that I am very grateful. For the past two days of this process, he has smiled, he has been more than courteous, and did go the extra mile… not just to make the sale… but to make me happy. I know it was his personality that made me want to purchase a car from him. Would I recommend Heritage Hyundai to my family and friends…. Yes I would. I would definitely recommend Chris White as the salesperson to go to. Thank you Heritage Hyundai, not just for the car, but for hiring a wonderful salesman like Chris White. More

I was very impressed with this dealership. I started doing some research online, and found them that way. Upon navigating to their website, I was hit with a pop up offer for a $25 Gift card just for sto doing some research online, and found them that way. Upon navigating to their website, I was hit with a pop up offer for a $25 Gift card just for stopping by. That seemed fair to me..so I stopped by and met Doug Weinbrenner on the lot. If you are looking for a no pressure salesman who knows his stuff, Doug is your guy. He is professional, yet pleasant to work with and easy to talk to. I had never driven a Hyundai before, and honestly was not expecting to like them, but I have a brother who says his Santa Fe is the best car he has ever owned.....so I decided to give them a look. Well I was way off....I test drove a 2011 Sonata on a Friday..came back on Saturday to show my wife...and by 4pm that day I was talking with Mark in finance. He also was very easy to deal with, no nonsense, no pressure, he just described the all of the options available. One of the things I really appreciated about both Doug and Mark was how they both asked me lots of questions about my driving habits, so they could point me towards the car and options that would fit best for me. I had done a fair amount of research and knew what price I was willing to pay. I am not one of those beat the dealer into submission guys, but I made them what I thought was a fair offer, and in very little time we came to an agreement. Another thing that impressed me...so my wife was inching the car back into the parking spot...slowly....nervously... and from across the lot comes one of the guys that I assume preps/shines up the new cars for people when they buy a car and with a big friendly smile on his face guides her back into the spot. I would highly recommend this dealership, everyone and I mean everyone we had contact with was friendly and helpful, Especially Doug and Mark. Thanks guys! Pete C More

Doug was very knowledgeable and polite. He understood my needs and wants and suggested the perfect vehicle right from the start. He explained the difference between several SUV's on the lot and pointed out needs and wants and suggested the perfect vehicle right from the start. He explained the difference between several SUV's on the lot and pointed out what was important to me. During the finalization of the deal Doug was helpful and patient. More