Heritage Hyundai Towson

I bought a 2010 used Sonata from Matt Long at this dealership after having seen the vehicle on AutoTrader.com. I HATE buying cars because I always feel like the dealership is trying to get one over on dealership after having seen the vehicle on AutoTrader.com. I HATE buying cars because I always feel like the dealership is trying to get one over on me. Matt & his boss, Jason, were extremely professional and friendly with absolutely no tactics to pressure me into a decision. I very much appreciated this. The only reason I rated the dealership a 4 instead of a 5 for customer service & overall experience is the amount of time it took, once we had come to an agreement, to actually take my money was over 90 minutes. This is not a reflection on Matt at all but rather the dealership for not having enough processors to take care of the traffic they had that day. I paid cash so none of this time was in loan processing. I will definitely shop here for my next vehicle though in spite of this. More

Heritage-you have a "Gold Mine Sales Consultant" in Matt Long ! You really should promote him, praise him, thank him and give then turn around and give him a good bonus in addition to an office with a wind Long ! You really should promote him, praise him, thank him and give then turn around and give him a good bonus in addition to an office with a window-he definitely deserves it. Not only did Matt know EVERYTHING about Hyundai's, but he also listened, advised and even had manners, which is a rare commodity in todays world. Matt was Super Wonderful ! A Perfectionist ! Matt Long is absolutely the Best Sales Consultant that we have ever worked with and we will continue to use him in the future. Without a doubt Matt Long should be the #1 Sales Consultant in "2011" , if not we hope he can cut his steak ! (Even thought we didnt even get a key chain or mouse pad ! lol > joking !) Thanks to Matt Long ! What a great guy ! The best guy around ! Thanks Matt ! Now get out ! Kim and Byron Werner More

I contacted Heritage Hyundai through the internet and George almost immediately called me to set up an appointment. I told him the exact car I was interested in, model, color, etc. & he had it at our a George almost immediately called me to set up an appointment. I told him the exact car I was interested in, model, color, etc. & he had it at our appointment. Everything went smoothly & everyone we worked with was very professional and appreciated our business. We have dealt with Heritage before in having our other cars serviced there & were always treated well. They go out of their way to get you satisfied. I would definitely recommend them to anyone. More

Excellence as a whole in every manner. I am thankful and please for the service that I receive from the employee’s from Heritage Hyundai in Towson, MD. Everyone that I deal with was very respectable, respon please for the service that I receive from the employee’s from Heritage Hyundai in Towson, MD. Everyone that I deal with was very respectable, responsible, proficient, professional, patience, and caring that they met to my expectation of purchase my new car. I am positive that when I am ready to purchase another car that I will return back to Heritage Hyundai in Towson, MD. It was my son that brought me to this locates because of the great manner in which he had received from Matt Long. I rate them highly effective in every way. More

I am not fond of car-shopping, but was extremely impressed with the friendliness shown toward me, esp. by salesman Floyd Pryer. I would recommend him to anyone. I was particularly pleased with the impressed with the friendliness shown toward me, esp. by salesman Floyd Pryer. I would recommend him to anyone. I was particularly pleased with the amount of time Mr. Pryer took to show me how to use all the features available to me. I absolutely will visit Mile One in the future! More

Matt was great to work with...professional, personable and not pushy. He promptly responded to my email about a car I saw on the internet at the dealership. The car, in the color I wanted, was out on lo and not pushy. He promptly responded to my email about a car I saw on the internet at the dealership. The car, in the color I wanted, was out on loan when I arrived at the dealership but they made the effort to get the car back for me to view and then purchase that same day. I'm pleased with my purchase, the dealership and with Matt's service. More

Our sales man Jake Wolfe was very professional and knowleageble on the cars. I made several visits to the dealership and he was always helpful and he helped us get the loan rate we wanted and vehicle knowleageble on the cars. I made several visits to the dealership and he was always helpful and he helped us get the loan rate we wanted and vehicle we wanted. He was great. I will recommended him to friends and family. Thank you for such great service Margaret Jones More

Our meeting with Tom Hamm, salesman at Heritage Mile High Hyundai, was a pleasant experience. Buying a new car is stressful but he managed all aspects of the sale, including the test drive, the negotiation a Hyundai, was a pleasant experience. Buying a new car is stressful but he managed all aspects of the sale, including the test drive, the negotiation and getting us to a remote lot to view all cars available. He spent as much time as we needed but did not prolong the process. He was professional and effective throughout. More

I did not feel pressure and was happy with my decision and the price, especially with my trade in. I was concerned with going into the finance room with the added expense for extras, but that was a pleasa and the price, especially with my trade in. I was concerned with going into the finance room with the added expense for extras, but that was a pleasant experience as well because there was no pressure applied when I declined them. That gentleman was very knowledgeable and easy to understand and I feel he like Matt sensed quickly my wants and needs. In all it was an enjoyable experience for me and I will buy another car from Heritage. Next time I hope my car will be on the lot. I wanted a certain color and a few other things that was found at another location. This is not uncommon at any dealer. I have a smile on my face every time I see my car and it keeps getting bigger. Vincent Krepps More

I have worked with Mr. Bryant on a previous purchase. His service, reliability and friendly nature are what kept me coming back. His work on my part was nothing short of a miracle with numbers and getting me service, reliability and friendly nature are what kept me coming back. His work on my part was nothing short of a miracle with numbers and getting me into what I wanted. My spouse having been in the auto sales industry for years, has taught me alot regarding my purchases, and I have honestly found that Mr. Bryant goes above and beyond all calls of duty for his customers. Haggling is not in his vocabulary, he is straight forward and a pleasure to work with. The finance manager sealed the deal with a friendly and personal feel about signing the dotted line. He is the icing on a seamless transaction. I will definitely be a life-time customer. Simply stated... Thank You Mr. Bryant and the Heritage Team!! More