Heritage Mazda Towson

Easy and no-pressure buying experience Overall, a relatively pleasant and hassle-free experience. I live about 1.5 hours away, so I wanted to be sure the car I was interested in would actu Overall, a relatively pleasant and hassle-free experience. I live about 1.5 hours away, so I wanted to be sure the car I was interested in would actually be there once I committed to that length of a drive. Once I first contacted the dealership, Gabe Cunningham took control of the situation and kept in regular contact (but not at a pushy level) with me over the course of several days to let me know about the final inspection status of the car and when it would be ready for a test drive. When I got to Heritage, Gabe answered my questions about the car and was very willing to work with me on getting some minor issues resolved. Even though I first left Heritage for an appointment to go look at another car some distance away, he and the others at Heritage did not use any of the typical high-pressure tactics that many car salesmen will use to stop me from leaving the store. When I called a few hours later and told him I was interested in purchasing this car, Gabe had most of the paperwork ready to go by the time I got back and helped smooth the entire process. I have not picked up the car yet (needed some detail work completed) so I might update this review when everything is final and I take possession, but it was a very good experience, especially as opposed to how I was dealt with at another dealer that same day. More

Above and Beyond!! I went in to the dealership wanting a used CX-5 and came out with a brand new 2016. I was really nervous about the price and decided to lease the veh I went in to the dealership wanting a used CX-5 and came out with a brand new 2016. I was really nervous about the price and decided to lease the vehicle so that I could have lower payments, went I left I began second guessing the whole leasing thing and called Greg Lineberry, the salesman I worked with. He told me to come back in and he would see what he could do. Anyways I ended up financing the vehicle and for a GREAT price I might add. Everyone was very accommodating and nice even when I made them sell me the same car twice haha. Thanks Heritage Mazda Towson! I love my new ride More

No hassle car buying experience I went to this dealership in order to browse the inventory after a disappointing experience at another deal nearby and fell in love with a 2015 Mazda I went to this dealership in order to browse the inventory after a disappointing experience at another deal nearby and fell in love with a 2015 Mazda CX5. It was everything that I wanted and I was able to test drive it right then and there. After Gabe and I took a test drive, we went inside to talk over the numbers. It was my first time purchasing a car, but I did not feel taken advantage of. He let me ask as many questions as I wanted and patiently explained every detail of the car buying process. I love my car and have no complaints. I'd highly recommend going to Heritage Mazda Lutherville and buying a car from Gabe! More

Quality Dealer I am happy to report a great and positive experience at Heritage Mazda in Timonium. I was treated politely and like a knowledgeable customer that want I am happy to report a great and positive experience at Heritage Mazda in Timonium. I was treated politely and like a knowledgeable customer that wanted a great deal on a great car. They were very communicative during the whole experience and efficient in closing the deal. More

So glad I went to Heritage Mazda Towson! Great experience all around. I highly recommend Sang in sales . . . it was a pleasure to work with him on the purchase of my car. Thank you! Great experience all around. I highly recommend Sang in sales . . . it was a pleasure to work with him on the purchase of my car. Thank you! More

Met all my requirements Heritage Towson met all my requirements to get me into a new car. The process was fast, painless, and professional. I couldn't have asked for anything Heritage Towson met all my requirements to get me into a new car. The process was fast, painless, and professional. I couldn't have asked for anything more! More

I love my new car Heritage Towson met my requirements. the Salesman, Sang was very friendly and didn't mind answering all my 300 questions I had about the new car. Mana Heritage Towson met my requirements. the Salesman, Sang was very friendly and didn't mind answering all my 300 questions I had about the new car. Managers were very nice and they were able to work a good deal with me. I would highly recommend that when you plan on getting a Mazda to ask for Sang. More

Love the new car Gabe was great, he got us what we wanted in a new vehicle and helped us get it to the price we wanted.. Highly recommend him for your next car purchas Gabe was great, he got us what we wanted in a new vehicle and helped us get it to the price we wanted.. Highly recommend him for your next car purchase, he was very friendly, wasn't pushy and knew what he was talking about... Thanks for making this purchase pain free Gabe More

Great Dealership Heritage Mazda was great to work with, especially Garrett Evans. We got the car we wanted at a fair price. The trade in offer was very good. Heritage Mazda was great to work with, especially Garrett Evans. We got the car we wanted at a fair price. The trade in offer was very good. More

Outstanding professionalism! Garrett Evans did a great job in get the car I wanted. He found exact car I was looking for, I bought a New Mazda 3. Great customer service! He real Garrett Evans did a great job in get the car I wanted. He found exact car I was looking for, I bought a New Mazda 3. Great customer service! He really knows what he is talking about. Ask him about any of the cars they have, he would know the answers. Showed me everything I needed to know about the 3. More