Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Mazda Towson
Lutherville, MD
1,270 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,270 reviews
September 15, 2020
Excellent services!!! Excellent customer services!!! Clean business!! Bathroom always clean when I get service done . They value the customer and there concerns about what’s going on with there vehicle. Clean business!! Bathroom always clean when I get service done . They value the customer and there concerns about what’s going on with there vehicle. Coupon for services are A BLESSINGS . The availability of coupons should be available more but overall great services. More
by ashleyalston89
Employees Worked With
Bryan Williams, Karl Cook
Helpful September 10, 2020
Good communication with the service center and easy to schedule and work with. Rep went out of the way to locate coupons savings. Nice job. schedule and work with. Rep went out of the way to locate coupons savings. Nice job. More
by Horan
Employees Worked With
Bryan Williams
September 10, 2020
I’ve had service multiple times at Heritage Mazda Towson does service the employees is always top rate would recommend over and over again love Mazda does service the employees is always top rate would recommend over and over again love Mazda More
by Ljonesx
Employees Worked With
Bryan Williams
September 01, 2020
Fantastic and knowledgable sale person. Craig was about Fantastic and knowledgable sale person. Craig was about to acquire another vehicle for me since I was just in town for a couple of days and didn't Fantastic and knowledgable sale person. Craig was about to acquire another vehicle for me since I was just in town for a couple of days and didn't want to make another trip back. The pricing was transparent and I did not feel any pressure to sign up for any packages I wasn't interested in. More
by Siganture Enthusiast
Employees Worked With
Jody DeSell, Craig Chappell, Steven Jakubik
August 31, 2020
Everyone is always courteous and knowledgeable. I would highly recommend your dealership to my friends and family. Over the years I have purchased cars from your dealership and had all of the repairs d highly recommend your dealership to my friends and family. Over the years I have purchased cars from your dealership and had all of the repairs done there. Your dealership has always provided excellent service. Keep up the good work. More
by Marthad65
Employees Worked With
Bryan Williams
August 28, 2020
Dropped car off for an installment; received a loaner car; job was completed ahead of schedule. Great service. Will continue to bring car to Heritage Mazda - Towson. car; job was completed ahead of schedule. Great service. Will continue to bring car to Heritage Mazda - Towson. More
by 1stLease
Employees Worked With
Karl Cook
August 26, 2020
I would like to thank Bryan for his courtesy and professionalism at my routine maintenance appointment at Heritage Mazda. I've owned 7 Mazdas since the early 70's and really appreciate Heritage. professionalism at my routine maintenance appointment at Heritage Mazda. I've owned 7 Mazdas since the early 70's and really appreciate Heritage. More
by soneal21472
Employees Worked With
Bryan Williams
August 26, 2020
Friendly people, always give updates about your car while in service, what problems your car having what can wait & what needs to be done now in service, what problems your car having what can wait & what needs to be done now More
by Mikey
Employees Worked With
Bryan Williams
August 26, 2020
I always get great service here. The agent keeps me well informed on what the technicians find, the problems are fixed the first time, routine service is quickly.done, and the process are reasonable. I'm gl informed on what the technicians find, the problems are fixed the first time, routine service is quickly.done, and the process are reasonable. I'm glad I found this service provider when I moved here 2 years ago. More
by JimP
Employees Worked With
Bryan Williams
August 17, 2020
Exceptional service. The staff is always welcoming and helpful. Great workmanship that I'm certain will keep my Mazda "zooming" for years to come. Keep up the great work. helpful. Great workmanship that I'm certain will keep my Mazda "zooming" for years to come. Keep up the great work. More
by Cptmc777
Employees Worked With
Dora Norman, Karl Cook, Justin Ward
