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Heritage Mazda Towson
Lutherville, MD
1,359 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,359 reviews
May 11, 2020
I don’t traditionally write these, but truly these people are professional and not typical car salesmen. I will return to buy any other vehicle needs I might have in the future and I would definitely tell al are professional and not typical car salesmen. I will return to buy any other vehicle needs I might have in the future and I would definitely tell all my friends about them. Thank you to the team at Heritage Mazda Towson for making this a great experience. More
by Reyagir161
Employees Worked With
Mitchell Giller
May 11, 2020
Mitch was awesome! Had some questions due to a discharged bankruptcy 2 years ago. The sales and finance team got me in a 2016 Mazda6 with a decent APR. Everything was great, thanks again Mitch! bankruptcy 2 years ago. The sales and finance team got me in a 2016 Mazda6 with a decent APR. Everything was great, thanks again Mitch! More
by Spada77
Employees Worked With
Mitchell Giller
May 05, 2020
The service and customer service was Great !! Justin was The service and customer service was Great !! Justin was very nice and made the process smooth! I received a Free oil change and car wash for being a The service and customer service was Great !! Justin was very nice and made the process smooth! I received a Free oil change and car wash for being a Healthcare Hero ! I was offered a loaner because other services were done also , I greatly appreciated that !! Thank you 😀 More
by Carnold914
Employees Worked With
Justin Ward
April 27, 2020
Consistent quality service I love my Mazda3, but I didn't realize when I bought it that I would also be getting an excellent service team at Heritage Mazda. I have been coming I love my Mazda3, but I didn't realize when I bought it that I would also be getting an excellent service team at Heritage Mazda. I have been coming to the dealership for nearly five years. Every employee I have worked with has been responsive, honest, and service-oriented. I first used Heritage Mazda because it was close to my office and offered a shuttle service while my car was being serviced. I have since left the area but continue to come back for my regularly scheduled maintenance. More
by Justin F.
Employees Worked With
Dora Norman, Tony Houston, Bryan Williams, Karl Cook
April 20, 2020
Purchase of a new CX-9 Very knowledgable and professional. They made me feel very comfortable going through the process in these very unpredictable COVID-19 times. Thank y Very knowledgable and professional. They made me feel very comfortable going through the process in these very unpredictable COVID-19 times. Thank you Gabe, Konstantine and Lavon! More
by AJD2020
Employees Worked With
Gabe Cunningham, Lavon Pratt, Konstantine Kohilas
April 16, 2020
Gabe and the whole Heritage Mazda Of Towson team were great and professional. From start to finish the process was easy. We are loving our new CX-30. great and professional. From start to finish the process was easy. We are loving our new CX-30. More
by joel.insel
Employees Worked With
Gabe Cunningham, Craig Chappell
April 07, 2020
My 2019 Mazada 3 was due for service and I received a phone call to remind me of the same. The car was serviced and the customer service at pick-up was exceptional. The car was serviced as needed. Thank phone call to remind me of the same. The car was serviced and the customer service at pick-up was exceptional. The car was serviced as needed. Thank you Heritage Mazda for valuing me as a customer. I sincerely appreciate your expertise. Beverly B. Hosley More
by Bevowens111
Employees Worked With
Dora Norman, Tony Houston, Cleveland Lanham, Bryan Williams, Karl Cook, Heather Trammell, Justin Ward, Jairo Nieto
April 03, 2020
Was very knowledgeable and quick to answer any questions or concerns. Made the car buying process a breeze. Wanted a happy customer not just a car sale. or concerns. Made the car buying process a breeze. Wanted a happy customer not just a car sale. More
by Cx9
Employees Worked With
Gabe Cunningham
March 31, 2020
It has been a great experience coming from Richmond Virginia to buy my car from Heritage Madza. Excellent sales team. Gabriel Cunningham stayed with me very late until the sale for my car was completed Virginia to buy my car from Heritage Madza. Excellent sales team. Gabriel Cunningham stayed with me very late until the sale for my car was completed. Management was very helpful when the Gauge Cluster had residue behind the glass. They replace the glass with no problem. Justin Ward made sure I was taken care of. The service department was neat and clean. The people was nice and friendly. I would recommend anyone to buy a car from Heritage Madza Townson. More
by Tjmadza
Employees Worked With
Gabe Cunningham, Lavon Pratt, Justin Ward, Mitchell Giller
March 29, 2020
Had a wonderful experience purchasing my new mazda! The team was thoughtful and understood my wants and needs. Austin O was my sales rep and he did a wonderful job showing me the options. Mitch and Steve w team was thoughtful and understood my wants and needs. Austin O was my sales rep and he did a wonderful job showing me the options. Mitch and Steve were awesome by helping me set up the financing. Can’t wait to work with Justin in service! I’ll definitely be back for my next purchase. More
by Balexis2014
Employees Worked With
Austin O, Steven Jakubik, Justin Ward, Mitchell Giller, Konstantine Kohilas
