Heritage Mazda Towson

Great and professional! As soon as i walked in I was greeted in a friendly and professional manor.I started to work with Bo and he was great and then I came in the following As soon as i walked in I was greeted in a friendly and professional manor.I started to work with Bo and he was great and then I came in the following day and Gabe was very helpful and him and the manager worked with me to get me the best deal possible! Lavon in finance made everything easy and worked hard to make the process as fast and easy! The overall experience I had at this dealership has been the best that I've ever seen. I would highly recommend this place to everyone ! Jason More

Great, never a problem Bryan is a gem! We come in and get waited on right away, Bryan keeps us informed on what's going on an appropriate time when it will be ready and if anything needs repair he calls to l waited on right away, Bryan keeps us informed on what's going on an appropriate time when it will be ready and if anything needs repair he calls to let us know so we can say yes or no More

Karl, was pleasant, professional and wet above and beyond to help me. He was given able to give me a coupon for $30 off my service. I would definitely work with Karl again to help me. He was given able to give me a coupon for $30 off my service. I would definitely work with Karl again More

We have dealt with numerous service managers over the years, but Justin Has proven to be the very best! Extremely courteous, polite and knowledgeable! His attention to detail is the likely reason we woul years, but Justin Has proven to be the very best! Extremely courteous, polite and knowledgeable! His attention to detail is the likely reason we would buy another Mazda from Heritage! More

Very professional, courteous and polite. Never in service to long and is kept up dated on the repairs being done. If a replacement vehicle is needed; it’s done service to long and is kept up dated on the repairs being done. If a replacement vehicle is needed; it’s done More

Our service representative Brian was excellent at his job. He is courteous, knowledgeable, polite and a professional. He is an asset to Mazda and the dealership. job. He is courteous, knowledgeable, polite and a professional. He is an asset to Mazda and the dealership. More

Excellent and fast service and top quality work. I highly recommend the team at Heritage Mazda Towson. I would like to mention a few Heritage Mazda Towson employees in my review - Justin Ward (Service Adviso recommend the team at Heritage Mazda Towson. I would like to mention a few Heritage Mazda Towson employees in my review - Justin Ward (Service Advisor) and Mitchell Giller (General Manager). Justin is very knowledgeable and he is always very attentive, courteous and respectful to his customers. Mitchell is the epitome of unrivaled customer service; I had the opportunity to interact with him on a couple of occasions and without a scintilla of doubt I can say he genuinely cares about his customers and continually strives for excellence. Keep up the great work! More

Straight forward experience today, general maintenance done on time, with pleasant staff and reasonable price. Waiting area had coffee and water and work stations as well done on time, with pleasant staff and reasonable price. Waiting area had coffee and water and work stations as well More

awesome service!!! Brought my 2013 Mazda 3 in for an oil change. The staff was very friendly. Bryan was my service advisor, and was helpful as always. The stand out memb Brought my 2013 Mazda 3 in for an oil change. The staff was very friendly. Bryan was my service advisor, and was helpful as always. The stand out member of the staff was by far Gene. Gene greeted me as I walked in and made sure i was well taken care of. The whole experience was nice, and I look forward to working with them again. More

Wonderful Experience I highly recommend. I have been raving to family and friends...And, now, to you reading this. I came into this Mazda dealership for the car...From al I highly recommend. I have been raving to family and friends...And, now, to you reading this. I came into this Mazda dealership for the car...From all the positive reviews of the 2019 Mazda3. It did not disappoint. People are impressed with the sleek curves of the exterior, but the interior is something to behold. Stitched leather; the comfort of a robust, plush console; intuitive controls (this coming from someone that traded in a 2001 car); AND the handling! That's the car...The staff is the most personable, competent, relatable of ALL customer service-oriented staff that I have experienced. Outside of professional acquaintances, I truly feel like they could be my friends. Thank you all for truly making this a memorable experience. Is almost certain that I will buy another car...I hope it will be from this staff and from the quality of the Mazda brand. I sincerely thank you. More