Heritage Mazda Towson

Vehicle service appointment Very helpful and informative service associates. Care check on was quick and painless and I knew what was being done and the price before I left. Shut Very helpful and informative service associates. Care check on was quick and painless and I knew what was being done and the price before I left. Shuttle pick up was fast and car pick up was fast as well. More

Pleasant Experience This was my first time visiting the Towson location. The service was consistent with other locations. I've only ever had pleasant experiences with Maz This was my first time visiting the Towson location. The service was consistent with other locations. I've only ever had pleasant experiences with Mazda service centers. I went in for an oil change and was immediately informed my tires needed replacing. I was expecting that, since I knew they had virtually no tread. When I told them I was shopping around, they informed me they would match tire prices of non big box stores. They weren't cheap tires, but the dealership kept their word and matched the price. I was in and out in 1.5 hours- with oil change and 4 new tires. Admittedly, a third of that time was wasted on indecision on my part. All staff were friendly and helpful- especially Karl (5 star). More

Totally satisfied I just purchased a Mazda CX-5 last night with the guidance of Salesman Bo Hudson and he was terrificly patient, friendly and extremely helpful in my I just purchased a Mazda CX-5 last night with the guidance of Salesman Bo Hudson and he was terrificly patient, friendly and extremely helpful in my decision making process after I test drove four separate cars. I couldn’t be happier. The finance manager Steve Jakubik set me up with the best possible rate and package and I left feeling very confident I made a purchase of a car I fell in love with and that fit my budget. To top it off, Bo and his manager personally delivered the car to my home 40 miles away as I wasn’t trading the car I drove there. Highly recommend this dealership. 100% I just purchased a Mazda CX-5 last night with the guidance of Salesman Bo Hudson and he was terrificly patient, friendly and extremely helpful in my decision making process after I test drove four separate cars. I couldn’t be happier. The finance manager Steve Jakubik set me up with the best possible rate and package and I left feeling very confident I made a purchase of a car I fell in love with and that fit my budget. To top it off, Bo and his manager personally delivered the car to my home 40 miles away as I wasn’t trading the car I drove there. Highly recc’d More

OUTSTANDING CARE & SERVICE! Bryan helped me through a traumatic time of fixing my recently stolen and now found vehicle. He handled everything from start to finish with excellent Bryan helped me through a traumatic time of fixing my recently stolen and now found vehicle. He handled everything from start to finish with excellent service! He is not only extremely professional, but he handled my initial stress levels of a stolen vehicle with care, coordinated with my insurance adjuster, delivered amazing communication every step of the way and ultimately offered a smooth path to recovery. I plan to recommend him and this location to anyone I know who owns a Mazda. THANK YOU BRYAN!!! :-) More

Curteous I took the car in for a recall notice and while handing over my spare key I told Mr. Cook that the fob battery was dead. He said he would take care of I took the car in for a recall notice and while handing over my spare key I told Mr. Cook that the fob battery was dead. He said he would take care of it. When I picked up the car in less time then expected he had replaced the fob battery and I left happy and had not paid anything out of pocket. It was most appreciated. More

Problem solved Karl Cook seemed to actively work to make sure that all my concerns were taken care of, and as expeditiously as possible - from the work on the car to Karl Cook seemed to actively work to make sure that all my concerns were taken care of, and as expeditiously as possible - from the work on the car to getting transportation for me, to helping figure out how to keep costs down. I appreciate all his attentiveness. And the car continues to serve me well. More

The ONLY place to shop for a new vehicle! Heritage Mazda was one of the best shopping experiences I’ve ever encountered. The staff was exceptionally helpful and had me setup in my new vehicle Heritage Mazda was one of the best shopping experiences I’ve ever encountered. The staff was exceptionally helpful and had me setup in my new vehicle in no time. Be sure and ask for Gabe if he’s working, his expert knowledge and salesmanship is unparalleled in my experience and he’ll be sure to make you laugh at least a few times along the way. Lavon from finance was also phenomenally helpful in explaining the intricacies of the monetary side and which warranty options are available. Whether you’re buying a new Mazda or browsing the pre-owned inventory, Heritage Mazda of Towson is the only place to go. More

Great Service Karl and the crew there are fantastic. I’ll continue to take my car there for service. Heritage Mazda is top notch. Keep up the great work. Karl and the crew there are fantastic. I’ll continue to take my car there for service. Heritage Mazda is top notch. Keep up the great work. More

service Any time I bring my car in I feel comfortable and know I will get good service. Brian is usually the person I deal with and he is very good at explain Any time I bring my car in I feel comfortable and know I will get good service. Brian is usually the person I deal with and he is very good at explaining any issues with the car. More

AMAZING STAFF !! Heritage Mazda is an outstanding dealership from the employees to the service of my car. They go above and beyond for the customers' needs. Profici Heritage Mazda is an outstanding dealership from the employees to the service of my car. They go above and beyond for the customers' needs. Proficient, professional and so very honest and helpful I highly recommend Heritage Mazda and all of the Heritage group for sales and service More