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Heritage Mazda Towson
Lutherville, MD
1,359 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,359 reviews
April 16, 2019
My experience at Heritage Mazda During my visit, (sales and service) everyone their was professional, yet friendly, courteous, kind, considerate, and thoughtful. They made sure I was During my visit, (sales and service) everyone their was professional, yet friendly, courteous, kind, considerate, and thoughtful. They made sure I was comfortable and would not stop until any problem I had was resolved. I would recommend Heritage Mazda to everyone. More
by Tricia925
Employees Worked With
A lot of employees worked with me with the sale of my vehicle in which I don't remember their names, but all of them were kind and friendly to me. , Jody DeSell, Orem Abels, Brandon Fahie, Justin Sloat, Lavon Pratt, RJ Shen, Justin Ward, Jairo Nieto, Jamil Gordon
April 16, 2019
More Work So far so good. We will see how this turns out. I always enjoy myself at this dealership. Everyone is thoughtful and informative.Thanks Mazda! So far so good. We will see how this turns out. I always enjoy myself at this dealership. Everyone is thoughtful and informative.Thanks Mazda! More
by Ilut0
Employees Worked With
Justin Ward
April 05, 2019
Hugh Barnett Wonderful! Hugh was very helpful and provided service excellence . He represents what Heritage Mazda Towson advertises. Thank-you for having him on y Wonderful! Hugh was very helpful and provided service excellence . He represents what Heritage Mazda Towson advertises. Thank-you for having him on your team and will return in the future. More
by JJP
Employees Worked With
Dora Norman, Hugh Barnett, Karl Cook
April 05, 2019
Great service! Poncho was a great help! He gave me a ride to work! The service was quick and reasonably priced! I’m glad to give them my business! Poncho was a great help! He gave me a ride to work! The service was quick and reasonably priced! I’m glad to give them my business! More
by Carguy27462
Employees Worked With
Jairo Nieto
March 31, 2019
Best service ever. Heritage Mazda did an exceptional job servicing my Mazda. Their service specials were great. My service representative Bryan Williams was also profess Heritage Mazda did an exceptional job servicing my Mazda. Their service specials were great. My service representative Bryan Williams was also professional, informative, and kept me abreast of any details. More
by Cindy
Employees Worked With
Bryan Williams
March 30, 2019
Quick and easy Called in for an oil change, no problem in and out within the hour!! Super friendly great customer service!!! Will definitely be back here for both my Called in for an oil change, no problem in and out within the hour!! Super friendly great customer service!!! Will definitely be back here for both my vehicles More
by Cheekychap85
Employees Worked With
Bryan Williams, Justin Ward
March 30, 2019
Great service, great staff! As always, I received prompt service and everyone who works at Heritage Mazda is very friendly and courteous. I’m always telling people about Heritage As always, I received prompt service and everyone who works at Heritage Mazda is very friendly and courteous. I’m always telling people about HeritageMazda! More
by kcsmiley91
Employees Worked With
Jeff, Bo Hudson, Dora Norman, Bryan Williams, Brandon Fahie, Craig Chappell, Karl Cook, Mike McGuire, Doug Lamkin, Justin Sloat, Justin Ward
March 29, 2019
Great service! Great service with friendly staff. Nice waiting area and great prices. Would recommend to others for service as well as sales. Great overall team at M Great service with friendly staff. Nice waiting area and great prices. Would recommend to others for service as well as sales. Great overall team at Mazda Towson More
by Bgieselman
Employees Worked With
Justin Ward
March 27, 2019
Exceptional service Stopped in without an appointment and was treated like royalty!! I was waited on immediately and was out in less than 45 minutes . Highly recommend th Stopped in without an appointment and was treated like royalty!! I was waited on immediately and was out in less than 45 minutes . Highly recommend this facility 👍🏽 More
by Linda123
Employees Worked With
Justin Ward
March 26, 2019
Maintenance and warranty work They did a very nice job. They got everything done correctly and they gave me a loaner. I would highly recommend them. It was all very painless. They did a very nice job. They got everything done correctly and they gave me a loaner. I would highly recommend them. It was all very painless. More
by BHI
Employees Worked With
Dora Norman, Justin Ward
