Heritage Mazda Towson

Very professional and not pushy I took my 2018 Mazda 3 for it's first service appointment, and I was pleased with my experience. If it's your first service appointment, it's half off I took my 2018 Mazda 3 for it's first service appointment, and I was pleased with my experience. If it's your first service appointment, it's half off. I also had a faint noise that I wanted checked out, and a service technician was able to ride with me to try to listen for it. I was promptly called when my car was ready, and a free shuttle was available to take me to work. Overall, a very professional and hassle free experience! More

Excellent routine maintenance! Heather was quick to handle my routine maintenance request. She explained everything in detail that was checked as a part of the service, and kept me Heather was quick to handle my routine maintenance request. She explained everything in detail that was checked as a part of the service, and kept me informed while I waited for my CX5. Excellent service, advisor was knowledgeable, friendly and helpful. Will definitely recommend Towson Mazda! More

Unidentified Roar! I stopped in with weird noise and no appointment--Justin did a great job getting me a diagnosis and set up for repair!! Thank you Justin!! I stopped in with weird noise and no appointment--Justin did a great job getting me a diagnosis and set up for repair!! Thank you Justin!! More

Service Department Have been pleased with the service department both times I have been there. I was towed to this dealership when my wipers stopped on a rainy evening Have been pleased with the service department both times I have been there. I was towed to this dealership when my wipers stopped on a rainy evening since it was the closest dealership per the roadside assistance program. The repair was covered under warranty. They were pleasant to work with. I recently returned for a diagnostic service instead of going to the purchase dealership, and again great service and friendly people. More

Maintenance of Mazda CX-5 Always impressed with the service at Heritage Mazda on York Road, in Lutherville. Justin did a great job of explaining the recommended maintenance for Always impressed with the service at Heritage Mazda on York Road, in Lutherville. Justin did a great job of explaining the recommended maintenance for my Mazda CX-5. Happy with both the price of service and wait time. More

Srevice Department J Warehime Thank-you Jay for your invaluable help in how to deal with scratches on my car. I appreciate you walking out t my car and showing me what I need t do Thank-you Jay for your invaluable help in how to deal with scratches on my car. I appreciate you walking out t my car and showing me what I need t do for proper care of getting rid of scratches and applying the retouch up paint. You want the EXTRA service excellence to assist me. More

My experience at Heritage Mazda During my visit, (sales and service) everyone their was professional, yet friendly, courteous, kind, considerate, and thoughtful. They made sure I was During my visit, (sales and service) everyone their was professional, yet friendly, courteous, kind, considerate, and thoughtful. They made sure I was comfortable and would not stop until any problem I had was resolved. I would recommend Heritage Mazda to everyone. More

More Work So far so good. We will see how this turns out. I always enjoy myself at this dealership. Everyone is thoughtful and informative.Thanks Mazda! So far so good. We will see how this turns out. I always enjoy myself at this dealership. Everyone is thoughtful and informative.Thanks Mazda! More

Great service! Poncho was a great help! He gave me a ride to work! The service was quick and reasonably priced! I’m glad to give them my business! Poncho was a great help! He gave me a ride to work! The service was quick and reasonably priced! I’m glad to give them my business! More