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Heritage Mazda Towson
Lutherville, MD
1,366 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,366 reviews
April 05, 2019
Hugh Barnett Wonderful! Hugh was very helpful and provided service excellence . He represents what Heritage Mazda Towson advertises. Thank-you for having him on y Wonderful! Hugh was very helpful and provided service excellence . He represents what Heritage Mazda Towson advertises. Thank-you for having him on your team and will return in the future. More
by JJP
Employees Worked With
Dora Norman, Hugh Barnett, Karl Cook
March 31, 2019
Best service ever. Heritage Mazda did an exceptional job servicing my Mazda. Their service specials were great. My service representative Bryan Williams was also profess Heritage Mazda did an exceptional job servicing my Mazda. Their service specials were great. My service representative Bryan Williams was also professional, informative, and kept me abreast of any details. More
by Cindy
Employees Worked With
Bryan Williams
March 30, 2019
Great service, great staff! As always, I received prompt service and everyone who works at Heritage Mazda is very friendly and courteous. I’m always telling people about Heritage As always, I received prompt service and everyone who works at Heritage Mazda is very friendly and courteous. I’m always telling people about HeritageMazda! More
by kcsmiley91
Employees Worked With
Jeff, Bo Hudson, Dora Norman, Bryan Williams, Brandon Fahie, Craig Chappell, Karl Cook, Mike McGuire, Doug Lamkin, Justin Sloat, Justin Ward
March 30, 2019
Quick and easy Called in for an oil change, no problem in and out within the hour!! Super friendly great customer service!!! Will definitely be back here for both my Called in for an oil change, no problem in and out within the hour!! Super friendly great customer service!!! Will definitely be back here for both my vehicles More
by Cheekychap85
Employees Worked With
Bryan Williams, Justin Ward
March 29, 2019
Great service! Great service with friendly staff. Nice waiting area and great prices. Would recommend to others for service as well as sales. Great overall team at M Great service with friendly staff. Nice waiting area and great prices. Would recommend to others for service as well as sales. Great overall team at Mazda Towson More
by Bgieselman
Employees Worked With
Justin Ward
March 27, 2019
Exceptional service Stopped in without an appointment and was treated like royalty!! I was waited on immediately and was out in less than 45 minutes . Highly recommend th Stopped in without an appointment and was treated like royalty!! I was waited on immediately and was out in less than 45 minutes . Highly recommend this facility 👍🏽 More
by Linda123
Employees Worked With
Justin Ward
March 26, 2019
Maintenance and warranty work They did a very nice job. They got everything done correctly and they gave me a loaner. I would highly recommend them. It was all very painless. They did a very nice job. They got everything done correctly and they gave me a loaner. I would highly recommend them. It was all very painless. More
by BHI
Employees Worked With
Dora Norman, Justin Ward
March 23, 2019
Great, friendly service I'm always in good hands when I take my Mazda CX-5 (which I love) to Heritage for service. I drive a ton and rely on Heritage for reliable performance I'm always in good hands when I take my Mazda CX-5 (which I love) to Heritage for service. I drive a ton and rely on Heritage for reliable performance and longevity from my vehicle. I bought the car there and will always service it there. More
by DS
Employees Worked With
Dora Norman, Bryan Williams, Karl Cook
March 23, 2019
Hit start issue Changed plugs. 15 year old rx8 . Starts up fine but have trouble starting afterwards when doing errands. Did a compression check and it’s low. Was ad Changed plugs. 15 year old rx8 . Starts up fine but have trouble starting afterwards when doing errands. Did a compression check and it’s low. Was advised that it’ll likely last 6 mo. Good info to know and gives me a chance to prepare and decide what to do. Would not get an engine rebuilt here due to the expense but there are a couple of shops out there who will. Found one on Facebook. More
by Rx8er
Employees Worked With
Justin Ward
March 21, 2019
The best service I have ever had! While I have always been appreciative of the service at Heritage Mazda, especially because they seem to go above and beyond to get me a nice loaner, m While I have always been appreciative of the service at Heritage Mazda, especially because they seem to go above and beyond to get me a nice loaner, my last visit was above and beyond. Justin brought to my attention that he could get me a road hazard replacement for 1 of my new tires, I didnt even think to ask! Thank you Justin!!! Dora, the service manager, takes every concern very seriously and does her best to resolve them. She is absolutely the best service manager i have ever encountered! More
by Canton Karen
Employees Worked With
Dora Norman, Justin Ward
