Heritage Mazda Towson

Excellent Service I have never had the kind of service that I have been getting at Heritage Mazda. They are so friendly. I had my first maintenance and waited for it I have never had the kind of service that I have been getting at Heritage Mazda. They are so friendly. I had my first maintenance and waited for it to be done. They kept checking on my and giving me updates. It was quick and easy and cheap because they sent a coupon! More

2nd great car buying expense. Our visit was the second in less than a month. We ended up leasing and our experience was just as good if not better than the first. Craig was exce Our visit was the second in less than a month. We ended up leasing and our experience was just as good if not better than the first. Craig was excellent and we really appreciated him finding the model we were looking for and making it happen. During our wait Craig always made sure we were comfortable during the whole process. More

Love coming to Mazda dealership to get my car serviced I like coming to get my car service done here amazing people friendly & they will tell u what's really wrong with the car & what can wait I like coming to get my car service done here amazing people friendly & they will tell u what's really wrong with the car & what can wait More

Best Car Purcase Experience!! Working with Sales Consultant Craig Chappell and the rest of the Heritage Mazda Towson team was my best car buying experience. No pressure and they we Working with Sales Consultant Craig Chappell and the rest of the Heritage Mazda Towson team was my best car buying experience. No pressure and they went above and beyond to make the process run smoothly. Highly recommend this dealership team! More

Friendly service I took my daughter's Mazda 3 in for service and the staff at Heritage Mazda were wonderful. Bryan, Jennings, and Kevin were friendly and patiently an I took my daughter's Mazda 3 in for service and the staff at Heritage Mazda were wonderful. Bryan, Jennings, and Kevin were friendly and patiently answered all of my questions. I would highly recommend this dealership. More

Excellent Service I enjoyed my visit . They explained everything to me . They helped me understand how to use my GPS better and the service only took about an hour !! I enjoyed my visit . They explained everything to me . They helped me understand how to use my GPS better and the service only took about an hour !! More

Great customer service I appreciate the customer service that is provided by the service reps. Jennings is especially professional and caring with the customers. Carl? I bel I appreciate the customer service that is provided by the service reps. Jennings is especially professional and caring with the customers. Carl? I believe is his name. Is very thorough, cool and knows his stuff. He sits tuft next to Jennings. Thanks so much. More

Excellent buying experience Excellent buying experience At Heritage Mazda in Lutherville. Craig was excellent and very helpful and we got a great CX9 Touring with low miles and a Excellent buying experience At Heritage Mazda in Lutherville. Craig was excellent and very helpful and we got a great CX9 Touring with low miles and a great price! Steve, who work the finances was also great and everything was explained as we chose what options we wanted financially. All in all, a great experience! More

Came in for repair, left with new car Very helpful, have a good deal on my trade in that needed a lot of work, great price on a new upgrade. Highly recommend and would come here again. Very helpful, have a good deal on my trade in that needed a lot of work, great price on a new upgrade. Highly recommend and would come here again. More

Great experience at Heritage Mazda We were really impressed with the experience we had at Heritage. My wife and daughter decided to do some test driving. Craig approached them and was We were really impressed with the experience we had at Heritage. My wife and daughter decided to do some test driving. Craig approached them and was very professional and accommodating. There was no pressure in selling and he was a very active listener to what they were in interested in. My wife scheduled an appt with Craig the next day so I was able to test drive as well. It was getting late in the evening and at no time did Craig rush us through. The whole experience was relaxed, friendly, and again no pressure. Craig went above and beyond in helping us making this a pleasant experience. We ended up buying a car and we are looking forward working with Craig again for our next purchase. More