Heritage Mazda Towson

Professional Great communication and knowledgeable Friendly and honest sales person who we enjoyed very much Our third car purchased with John Holiday Great mus Great communication and knowledgeable Friendly and honest sales person who we enjoyed very much Our third car purchased with John Holiday Great music Efficant and fast fiance manager, which is nice for final factor More

Good experience except for the attempts at upselling I bought a used 2016 Mazda CX-5 from here. Craig was very helpful and seemed to honestly try to answer my questions and get me a car that I was lookin I bought a used 2016 Mazda CX-5 from here. Craig was very helpful and seemed to honestly try to answer my questions and get me a car that I was looking for. I was happy with my experience with him. When I scheduled a test drive, though, I came in and found out the car I requested was unavailable because it was at the body shop. I was upset I was not told this before I arrived and to compound my frustration, the managers tried to upsell me on new or more expensive cars. This is the downside of going to a dealership, so it was refreshing to work with Craig who wasn’t constantly trying to upsell me. Overall, I’m happy with my purchase. Their listing price prenegotiations is pretty reasonable, too. More

Bought a need car Heritage (and Bo) were very helpful! When we had questions, he responded right away and made sure we were getting the best deal. I had expected to pur Heritage (and Bo) were very helpful! When we had questions, he responded right away and made sure we were getting the best deal. I had expected to purchase a 2017 but with the deal he was able to give, there was no way to pass up the 2018! More

Fantastic Car Buying Experience This is an outstanding dealership. I liked the intimate size, especially since so many dealerships feel impersonal when you enter. Not so here. The s This is an outstanding dealership. I liked the intimate size, especially since so many dealerships feel impersonal when you enter. Not so here. The staff was very friendly and knowledgeable. John seems to really value his staff and has created a cohesive group. I was pleased with every aspect of my experience. Craig was extraordinary. He made me feel comfortable through the longish process, and was able to answer all my questions. If I buy a car again I’d want him to be a part of the transaction. And my experience with the financing people was great too. They found me an excellent financing deal and made the entire process so easy. Jody was able to get me “real” numbers via email on Friday. That is a rare thing and quite frankly helped me make the decision to buy at Heritage. And John made every effort to give me a great price while still being a pro and nice guy. Big thanks to all the folks at Heritage for making my day yesterday. More

Used BMW I had a very pleasant buying experience. Craig was very professional and knowledgeable . I would absolutely recommend any family or friends to see Cra I had a very pleasant buying experience. Craig was very professional and knowledgeable . I would absolutely recommend any family or friends to see Craig if they were looking to buy a new or used car! More

Great car buying experience! It was a pleasure working with Greg. He did a great job locating the exact car I wanted. Everyone I dealt with was friendly and knowledgeable. Defi It was a pleasure working with Greg. He did a great job locating the exact car I wanted. Everyone I dealt with was friendly and knowledgeable. Definitely happy I chose Towson Mazda. More

Best car buying experience! Bo Hudson definitely takes the stress out of buying a vehicle! Everyone that I had contact with were friendly, knowledge and very helpful! Highly reco Bo Hudson definitely takes the stress out of buying a vehicle! Everyone that I had contact with were friendly, knowledge and very helpful! Highly recommend! More

A newer, upgraded, prettier ride... Mazda 2017 Zoom zoom It’s always a pleasure to go to Heritage for purchasing or servicing my car. I am getting a newer safer car with dealer warranty for same price. For 4 It’s always a pleasure to go to Heritage for purchasing or servicing my car. I am getting a newer safer car with dealer warranty for same price. For 4 more years zoom zoom More

Friendly, professional experience Heritage Mazda was the first dealership I visited. Being a conscientious consumer I visited 5 other dealerships. At the end of the day I knew witho Heritage Mazda was the first dealership I visited. Being a conscientious consumer I visited 5 other dealerships. At the end of the day I knew without a doubt I would return to Heritage Mazda and buy my car from Craig. Craig is friendly, professional, and considerate. I was nervous about making such a large purchase, but Craig put me completely at ease. How refreshing! He listened carefully to my wish list of car features and price range, and helped me find the best car to check off all the boxes. I appreciate his help and I’m thankful for the positive experience at Heritage Mazda. More

Good job Everyone at the dealership were very friendly. Austin, the salesman was extremely knowledgeable, took the time for an extended road test and to go ove Everyone at the dealership were very friendly. Austin, the salesman was extremely knowledgeable, took the time for an extended road test and to go over the vehicle More