Heritage Mazda Towson

Service writer went above and beyond the call of duty I had my 2014 cx5 in for regular maintenance and had a question about tire warranty. My service writer was able to contact the tire manufacturer to re I had my 2014 cx5 in for regular maintenance and had a question about tire warranty. My service writer was able to contact the tire manufacturer to resolve the question (Plus their service lounge is awesome, with computer desks, coffee and a kid's play area.) More

Painless! We like the dealership as well as the salesman. We already own a Mazda and have owned one or two in the past so we like the product. A reliable alternative to a BMW. The 2018 cx9 is a great design- We already own a Mazda and have owned one or two in the past so we like the product. A reliable alternative to a BMW. The 2018 cx9 is a great design-good to look at, comfortable to drive and performs well. The dealer is easy to work with in negotiations, our salesman is available for questions and everyone goes the extra mile to make the ownership experience enjoyable. When you stop by ask for Craig. More

Great service Came in for an oil change, no hassle, quick and easy great customer service!! Jennings was great from start to finish!! Definitely recommend to anybod Came in for an oil change, no hassle, quick and easy great customer service!! Jennings was great from start to finish!! Definitely recommend to anybody looking for great service!! More

Great Overall Experience I would like to say thank you to Ralph Price and the team at Heritage Mazda in Towsen. My experience through the entire process was exceptional. The I would like to say thank you to Ralph Price and the team at Heritage Mazda in Towsen. My experience through the entire process was exceptional. They gave me a very fair value for my trade in along with a rock solid price on the new vehicle my family and I purchased. I would recommend this location and sales team to anyone in the market looking for a new or used Mazda. More

Make a visit I bought an amazing Mazda 6 last night and I'm beyond happy with the whole experience. Bo was a great salesman. He was super friendly and very knowled I bought an amazing Mazda 6 last night and I'm beyond happy with the whole experience. Bo was a great salesman. He was super friendly and very knowledgeable about all the features my car offered. He even offered me hot chocolate and to charge my phone while I waited. A man came in to pick up his car while I was there and told me I had the best salesman I the place... seems legit. More

Great experience with Heritage Mazda Towson Great team here and got a fair deal. Craig was super helpful and answered all my questions to get me into a new car quickly. Really appreciate the ser Great team here and got a fair deal. Craig was super helpful and answered all my questions to get me into a new car quickly. Really appreciate the service I got and highly recommend this dealership. More

Excellent Buying Experience I recently purchased a new Mazda CX-3 from Heritage Mazda Towson. I could not have had a more positive experience. My sales person Ralph Price was e I recently purchased a new Mazda CX-3 from Heritage Mazda Towson. I could not have had a more positive experience. My sales person Ralph Price was extremely helpful to me. I would recommend working with Ralph to anyone who is interested in purchasing a vehicle. Aaron Smucker, the finance manager, assisted me with my paperwork. He was very thorough, making sure that I understood everything. I can't remember ever completing paperwork as quickly and easily when purchasing a vehicle. The entire staff was very pleasant and professional, checking in with me as I waited for my new car to be brought from another location to Towson. I highly recommend Heritage Mazda Towson to anyone in the market for a new vehicle. More

Great customer service from Craig. Craig was very patient with us as we picked the best car for our family. We test drove several cars before choosing the right vehicle and Craig made u Craig was very patient with us as we picked the best car for our family. We test drove several cars before choosing the right vehicle and Craig made us feel very comfortable throughout the process. Craig even gave me a demonstration of several products that would provide additional protection for our vehicle from damage to the exterior and interior of the vehicle. My wife and I both had a great experience with the sales staff and would recommend them to friends and family! More

Easy Pease First, let me set the stage- I have bought and sold over 30 vehicles personally and helped others over the years as well. We all know that buying a ca First, let me set the stage- I have bought and sold over 30 vehicles personally and helped others over the years as well. We all know that buying a car or working with a dealership “can be hard” but that is a thing of the past when you work with the folks at Heritage. I had a few vehicles I was comparing between and Craig Chappell was excellent, he helped me with the things I wanted to know about and asked great questions to help me figure out what would/would not work. Then, in the rain, he helped me test out the dog crate to see which vehicles it would fit in. The next step was the appraisal for my trade in…. well this in itself can be a nightmare, but John Holliday (GM) was incredibly easy to work with. He asked me a few questions about my vehicle, got it looked over by his guys in the shop and gave me a VERY fair trade in value. This is the kind of dealership and the type of folks that you WANT to do business with! Let them help you, be open and honest about what you need and where you’re comfortable, and they will do the rest. Truly appreciate all the team effort involved in getting me on my way with my beautiful certified preowned Mazda CX5! More

Excellent Craig was great! Everything went very smooth. He also answered all of our questions and concerns about our purchase. He was also very respectful and c Craig was great! Everything went very smooth. He also answered all of our questions and concerns about our purchase. He was also very respectful and curtious. A real pleasure doing business with. More