
Heritage Mazda Towson
Lutherville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Outstanding!!! I originally just came in to look around and compare; never thought that I'd actually be buying a car in just a few days. Buying a car can be a little I originally just came in to look around and compare; never thought that I'd actually be buying a car in just a few days. Buying a car can be a little stressful but Bo Hudson was there with me every step of the way! Mr. Bo was very helpful, understanding and even answered all hundred and one of our questions. He even went the extra mile and walked me through all the features of the car to make sure I knew where everything was! Most importantly he was patient! He really made me feel confident in the decision that I was making and I'm very grateful for that. AMAZING costumer service and a marvelous experience...!!! Thank you More
Great unexpected surprise After addressing having my Mazda CX5 maintenance servicing, and discovering the Owings Mills location had closed, I scheduled an appointment at the To After addressing having my Mazda CX5 maintenance servicing, and discovering the Owings Mills location had closed, I scheduled an appointment at the Towson/Lutherville location. Although I arrived earlier than expected, I was pleasantly greeted and referred to Bryan Williams who efficiently processed me in, answered all my questions, and gave me a timeframe for completion. (I was impressed with the professionalism of both of the employees at this "check-in" location!) Given that I always tend to wander through the new car showroom, I was then greeted by John Holliday and then Craig Chappell where conversations led to the possibility trading my current vehicle for the "enticing" new CX5 on the floor. I found both gentlemen very comfortable and professional to deal with, and Craig, particularly, well versed in questions regarding Mazda info, updates in vehicles, and what was available from this dealership. The end result was my visit to this Mazda location for service, ended up with my purchasing a brand new beautiful 2017 CX-5, I could not be more pleased with the outcome! My thanks to Mr(s) Chappell, Holliday, and Williams for their courtesy, professionalism, and for quite an unexpected pleasant experience. I would gladly furnish any addt'l feedback. ***** More
Good experience - daugter's first car We are fans of Mazdas and had a good experience with Craig and John at heritage Mazda Timonium. We had done research online and our daughter iden We are fans of Mazdas and had a good experience with Craig and John at heritage Mazda Timonium. We had done research online and our daughter identified a Mazda 3 iSport she was interested in. Even though it was evening, we took a test drive with Craig and she loved the car. John and I came to a reasonable price. Do your homework online; good experience at the dealership. More
Great experience Ralph was excellent. He was extremely helpful and not pushy at all. He was very understanding of all my concerns. I would recommend him to anyone. Ralph was excellent. He was extremely helpful and not pushy at all. He was very understanding of all my concerns. I would recommend him to anyone. More
Bo Hudson was the best All the team was really helpful and thoughtful , especially Bo Hudson who walked me through my leasing process. I would definitely recommend this deal All the team was really helpful and thoughtful , especially Bo Hudson who walked me through my leasing process. I would definitely recommend this dealership to my friends and family. Thank you ! More
Great experience buying a new car! I was trying to decide about buying a new car and Bo Hudson and the team at Towson Heritage made it really easy and stress-free. They gave me the pri I was trying to decide about buying a new car and Bo Hudson and the team at Towson Heritage made it really easy and stress-free. They gave me the pricing and options requested and worked with me on getting some needed documentation. Bo answered my questions and provided me with the information I needed. I was really happy with my buying experience and most of all pleased with my new car! More
New Car Mr Bo Hudson was the most wonderful and accommodating sales representative we have ever dealt with in all of our car buying experiences. He was extrem Mr Bo Hudson was the most wonderful and accommodating sales representative we have ever dealt with in all of our car buying experiences. He was extremely knowledgeable and so helpful with all of our questions. He took us step by step through the entire buying process with ease and any questions we had he was more than helpful with them. More
Made the stress of buying a new car disappear! Couldn’t have been happier with my purchase and experience at the Towson Heritage location. I went in feeling very anxious because the brand new car I Couldn’t have been happier with my purchase and experience at the Towson Heritage location. I went in feeling very anxious because the brand new car I had for less than 4 months had been totaled in an accident... after all of the stress I’d been through, negotiations for a new car just seemed like one more hurdle. Greg was wonderful. His customer service put me at ease and made the experience exciting. He was very direct and was able to provide everything I needed in the way of my requirements, and answered all of my questions. He even offered input on things that I hadn’t considered, like taking care of the extended warranty on my last car and the best location to turn in my old tags and registration. I am a highly satisfied customer! More
I highly recommend Bo Hudson Thanks Heritage Mazda Towson! Just got my second car from Mr. Bo Hudson, Bo is the man, fantastic service, he's gotten me great deals. I would highly Thanks Heritage Mazda Towson! Just got my second car from Mr. Bo Hudson, Bo is the man, fantastic service, he's gotten me great deals. I would highly recommend Bo as the sales person to visit at this friendly dealership. 10 out of 10 experience. More
Excellent used car purchase experience My salesperson Bo (a veteran and former police officer) and the General Manager John were incredibly personable, willing to work with me, and very hel My salesperson Bo (a veteran and former police officer) and the General Manager John were incredibly personable, willing to work with me, and very helpful through the purchase process. When it was time to sign the paperwork, Sarah was again very personable, knowledgeable, and helpful. Such a great experience. More