Heritage Mazda Towson

Service Josh helped us with coordination of our CX9 repair at the Towson location. He is very professional and is very knowledgeable. Our experience was wond Josh helped us with coordination of our CX9 repair at the Towson location. He is very professional and is very knowledgeable. Our experience was wonderful becaus of his great effort. More

Service Excellence When I purchased my Mazda 3 in 2014, this was the first time dealing with Heritage Mazda Towson. I was really impressed by their attention to service When I purchased my Mazda 3 in 2014, this was the first time dealing with Heritage Mazda Towson. I was really impressed by their attention to service quality and developing a strong customer relationship. Since then, I have been utilizing the service department for scheduled service/maintenance - easy to schedule, on time/quick turn-around, excellent service and service experience. Most recently, had my car in for what I thought was a "spirit possessed audio system". Since my car was out of warranty (2 mos. out), I was worried that any repair would be costly. Imagine my surprise and delight to hear that what would be a $1300 computer replacement was not going to cost me a dime! Jennings McManus went out of his way to find out if he could get Mazda to cover this costly repair. He contacted me only after he was able to say that this costly repair would be honored by Mazda. What was a momentary stab in the gut was quickly turned into a very positive result. Thank you Jennings and Heritage Mazda - you deserve great kudos! More

Top-Notch Team at Heritage Mazda Incredibly impressed by everyone at this dealership -- from our sales consultant Andrea and the internet sales manager Jody to the business manager Va Incredibly impressed by everyone at this dealership -- from our sales consultant Andrea and the internet sales manager Jody to the business manager Valerie and GM James. We had the unfortunate pleasure of getting to know everyone well because we ran into a number of issues (weird out-of-state DMV rules and then a factory problem with our LCD screen) -- none of which were caused by the dealership. The team was awesome and accommodating from the start. But they really went above and beyond to resolve our issues. I highly recommend this dealership -- it's worth the drive from DC (where we live) or anywhere in the Baltimore/Washington metro area. And we love our 2017 CX-5 GT! More

Friendly, Knowledgeable Staff I highly recommend Heritage Mazda of Towson. I worked with Ralph and he was great! I never felt rushed or pressured. He worked with me to get a good p I highly recommend Heritage Mazda of Towson. I worked with Ralph and he was great! I never felt rushed or pressured. He worked with me to get a good price for the car I wanted and I received a fair value for my trade. Thanks for all the time you took with me! More

Great Experience Tom was extremely accommodating and knowledgeable. He expedited all of my requests and made the process extremely pleasurable. I would recommend this Tom was extremely accommodating and knowledgeable. He expedited all of my requests and made the process extremely pleasurable. I would recommend this dealership to anyone looking for a Mazda. More

Love this dealership and sales consultant Tom Perreault!! My experience with Heritage Mazda was very positive, and my family and I cannot say enough good about our sales consultant, Tom Perreault. We found hi My experience with Heritage Mazda was very positive, and my family and I cannot say enough good about our sales consultant, Tom Perreault. We found him to be an extremely knowledgeable and talented salesman with a great deal of integrity and personality. He leased me a gorgeous 2017 CX-5 and was so helpful throughout the entire process. I give this dealership and Tom my highest recommendation. More