Heritage Mazda of Bel Air

My car buying experience at Mile One Auto was FRANTASTIC. Fran and Stephanie made the process as painless as possible. I was not pressured nor rushed to make any decisions. Being young and impatient they mad Fran and Stephanie made the process as painless as possible. I was not pressured nor rushed to make any decisions. Being young and impatient they made sure i was comfortable and ensured that I was good to go. When everything could not be finished in the first night they allowed me to take the car I was going to purchase home and come back the next day after work. They really impressed me by working totally around my schedule. After the sale support has been beyond Great. Fran called me the day after the sale to make sure I was still enjoying the car. He also went above and beyond to get me an owners manual being that the car did not have one. Any concern I showed in the process was settled by Fran at the time the concern arose. He did not have to go speak to someone else who then came to tell me there was nothing that could be done. I would be glad to say more but I do not want to take all the pleasure away of dealing with Fran. I would personally guarantee a great car buying experience when dealing with Fran. Lets face it nobody like the process of buying a car but when you deal with a person like Fran it makes the experience one you will never forget. More

Great to work with no hassel buying and great prices. I buy all my cars there.Will Wells is a great salesperson to work with. The service dept. is fast and friendly. I picked out my car and they had it the buy all my cars there.Will Wells is a great salesperson to work with. The service dept. is fast and friendly. I picked out my car and they had it there in one day with the color and features i wanted. More

I brought my daughter in to your dealership to buy a car. We have purchased 18 new cars in the last ten years, as well as 4 four wheeler, three tractors, and two Harleys. Needless to say, we are experience We have purchased 18 new cars in the last ten years, as well as 4 four wheeler, three tractors, and two Harleys. Needless to say, we are experienced buyers. This was our daughters first car so we wanted to find her the best deal. We put out internet quote requests and went to heritage to see what the car she wanted looked like. This is where we met Ahmed. He let us test drive the car the way we needed to and was not the type of salesman that "played games". We received a "better" deal from another dealer in Towson, but we found out they lied to us about the price, among other things. This is where James U rescued the deal for Mazda. I know my daughter's heart was set on Mazda, but we were not going to deal with a company that had a sales team that lied to their customers. I know that the price we were given was lower than anything that could have possibly given, but James U honored the lies told by another dealer. Not many dealers left like this in our economy. We walked out feeling treated like customers, not eaten by sharks. More

This was the best buying experience I have ever had. Our salesman, "Will", was knowledgeable, he listened to us, and treated us great. The best thing about it is he didn't waste our time. My daughter and I salesman, "Will", was knowledgeable, he listened to us, and treated us great. The best thing about it is he didn't waste our time. My daughter and I got a great car in under 90 minutes. Richard gave us some great options to take advantage of now and treated us like family. I'll recommend this dealer to all my friends and family. They know their stuff, they treat you right, and they won't waste your time. I'm thrilled with them! More

Purchased my '05 Volvo from Heritage One in Bel Air last night. They we're by far the best dealer I've encountered. I happen to be young, but they treated me the same as any other customer. They helped to g night. They we're by far the best dealer I've encountered. I happen to be young, but they treated me the same as any other customer. They helped to get everything set up and me out the door in my new car as quickly as possible. William was very friendly and helpful. The car is great and I'd glad I made my buying decision to be from Heritage One Auto Mall in Bel Air! More

Ahmed was very friendly and accomodating. We were able to find a great car at a good price. We gave him our criteria and he helped us make an informed decision about what vehicle was best for us. He als to find a great car at a good price. We gave him our criteria and he helped us make an informed decision about what vehicle was best for us. He also went out of his way to address a few issues we had after buying the car. More

Ahmed was awesome to work with. I have purchased 5 cars in the last 5 years and my experience with Ahmed was top notch. I purchased a used BMW 330i. He was very helpful, honest, straight forward and not pu in the last 5 years and my experience with Ahmed was top notch. I purchased a used BMW 330i. He was very helpful, honest, straight forward and not pushy at all. In fact, I felt bad at times because I was kinda pushy as I had traveled over 2 hours go see this particular car. He responded to the needs of a demanding customer very very well. More

Everyone at Heritage Mazda of Bel Air were so friendly Everyone at Heritage Mazda of Bel Air were so friendly and made my buying experience wonderful. The dealers answered all of our questions. The dea Everyone at Heritage Mazda of Bel Air were so friendly and made my buying experience wonderful. The dealers answered all of our questions. The dealerships location is optimum for when we need service, which is just an added bonus. Keep up the great work! More

I had the most welcoming and friendly experience during my visit. I was not sure if I could get financing but Mr. Ahmed was patient and very nice during my time at the dealership. I was able to walk away w my visit. I was not sure if I could get financing but Mr. Ahmed was patient and very nice during my time at the dealership. I was able to walk away with a new Mazda 2 and I am thrilled with my car. More

Very good, friendly customer service. Sales person was very nice and new allot about the vehicles. Test drive went smooth with no hassle. Got a little tour of the car after I bought it which was nice. I w very nice and new allot about the vehicles. Test drive went smooth with no hassle. Got a little tour of the car after I bought it which was nice. I would recommend this dealership to anyone I know. More