Heritage Mazda of Bel Air

I found it was not prudent to repair the car I towed in because of the age and mileage on the car. Rick Fallamo in the Service Department directed me to my salesman, Will Wells. He worked with me to find m because of the age and mileage on the car. Rick Fallamo in the Service Department directed me to my salesman, Will Wells. He worked with me to find me a used car that I wanted and that I could afford. The price of the used car and the trade in allowance for my undrivable car were excellent The whole experience went quickly and flawlessly. I liked the way I was treated. More

Scott Burton, the salesman was wonderful. He covered everything and was extremely professional. He bent over backwards making sure the purchasing process was as easy and pain-free as possible. I was par everything and was extremely professional. He bent over backwards making sure the purchasing process was as easy and pain-free as possible. I was particularly happy that he added my cell phone to the bluetooth in the car after reading the directions. He made it seem easy. I would have been confused by the directions in the manual. More

Bobbi was very pleasant to work with.She was patient,friendly,knowledgeabe and professional. My experience with Heritage Mazda has been nothing but positive.I would definitely recommend to other patient,friendly,knowledgeabe and professional. My experience with Heritage Mazda has been nothing but positive.I would definitely recommend to others. I only wish the leasing process didn't take three hours to complete. More

I had a great experience. The only negative aspect of my experience was it seemed the process took way too long. It didn't take long to make the decision to purchase the vehicle, but ended up being there fo experience was it seemed the process took way too long. It didn't take long to make the decision to purchase the vehicle, but ended up being there for 5 hours. Besides that, everything was great. I really appreciated not feeling pressured, which was something I've experienced at other dealerships and hated. More

Good to work with, professional. Good follow through after sale. The entire process was a pleasant change from past experiences at other dealers. Everything that was promised was delivered. There wer after sale. The entire process was a pleasant change from past experiences at other dealers. Everything that was promised was delivered. There were no last minute surprises or any backroom dealings. More

I loved my experience at this dealership, Fran and Stephanie were so understanding and patient to my situation and they obtained the deal that I was looking for, and kept informed about the whole proc Stephanie were so understanding and patient to my situation and they obtained the deal that I was looking for, and kept informed about the whole process. I will never go to another dealership except this one. I was More

I WAS VERY PLEASED WITH MY SALESMAN BRYAN CALVERT. HE WAS VERY PATIENT WITH ME IN FINDING JUST THE RIGHT VEHICLE EVEN WHEN I WASNT SURE WHICH VEHICLE WAS BEST FOR ME. HE WAS ALWAYS VERY PROFESSIONAL AND HONE VERY PATIENT WITH ME IN FINDING JUST THE RIGHT VEHICLE EVEN WHEN I WASNT SURE WHICH VEHICLE WAS BEST FOR ME. HE WAS ALWAYS VERY PROFESSIONAL AND HONEST WITH ME WHEN IT CAME TO THE VEHICLES AS WELL AS THE FINANCING. I WOULD REFER HIM AND THIS DEALERSHIP TO ALL OF MY FRIENDS AND RELATIVES. More

They did everything asked in a very timely manner. The They did everything asked in a very timely manner. The staff at Bel Air Heritage Mile One is very professional, courteous, and eager to meet our need They did everything asked in a very timely manner. The staff at Bel Air Heritage Mile One is very professional, courteous, and eager to meet our needs. It was a pleasure doing business with Fran and also Rich in the Finance Department, who assisted us with our after market needs. Both provided the ultimate combination of professionalism and comradery. More

Ahmed worked very hard with me to get the features that I wanted with the payments that I could handle. He also drove the car to my job. Ahmed also got me a letter that will help me go after the people tha wanted with the payments that I could handle. He also drove the car to my job. Ahmed also got me a letter that will help me go after the people that have put negative things reports on my credit. He is a good guy and a grate salesmen. More

The staff at Bel Air Heritage Mile One is very professional, courteous, and eager to meet our needs. It was a pleasure doing business with Ahmed Hassan and also Rich in the Finance Department, wh professional, courteous, and eager to meet our needs. It was a pleasure doing business with Ahmed Hassan and also Rich in the Finance Department, who assisted us with our after market needs. Both provided the ultimate combination of professionalism and comradery. We are very pleased with our CX-9, especially with the overall handling, the Blue Tooth, Navigation, heated seats, backup camera, and blind spot detection. We are so glad we chose this vehicle over the Honda Odyssey Touring Elite, the BMW X3, and the Mercedes GLK-350. More