Heritage Mazda of Bel Air

My experiance at mile one was amazing, I called Fran Myers about 2 weeks ago when I frist talked to him i almost cried, I have a repo on my credit from a couple years ago. He informed me that he will tr Myers about 2 weeks ago when I frist talked to him i almost cried, I have a repo on my credit from a couple years ago. He informed me that he will try his hardest to get me into a car. After a week i recived a call from Fran and he told me he had good news for me i called him back and i was approved for a car but needed money down that i didn't have at that time. Again Fran worked his magic along with his team stephaine and james and they got me into a car that night. I cried for the frist 10 mins on my way home they made me feel like a person instead of someone with bad creidt now thanks to them i can start a new life and get my credit score back to where it needs to be. Thank you so much fran and stephaine for all your hard work. More

The dealership was very friendly and attentive. They worked with me on a price that was decent and fair. They didnt try and push anything on me that I didnt want and they got me the best intrest rate ou worked with me on a price that was decent and fair. They didnt try and push anything on me that I didnt want and they got me the best intrest rate out of anywhere else that I tried. The car is in great shape mechanically and I am very happy with my overall experience. More

Ahmed assisted me with a Dealer Demo 2010 CX-9. This is my third experience with a Heritage Dealership and my second Mazda. During this shopping experience I test drove the CRV, Forester and Rav 4. And f my third experience with a Heritage Dealership and my second Mazda. During this shopping experience I test drove the CRV, Forester and Rav 4. And for the month, no one could touch this lightly used CX-9. Great Value and absolutely love it. Thanks More

Ahmed and the saled manager Jason went above and beyond to make this experience a great one. We had our 4 year old daughter with us.From the test drive to the financing and through to the completion of the to make this experience a great one. We had our 4 year old daughter with us.From the test drive to the financing and through to the completion of the sale everything went quickly and smoothly. They are a great dealership. More

I went to several dealers to find what I was looking for (even though I did not know really what I wanted) ended up purchasing a new car due to warranty. This dealership worked with me every step of the way (even though I did not know really what I wanted) ended up purchasing a new car due to warranty. This dealership worked with me every step of the way. From Ahmed and his friendly sales to John who helped figure out the payment that I wanted to have to Richard who explained all the extra warranties. I would recommend not only this dealership but each and every person we worked with here. Everyone was also very patient with my THREE kids running all over while we were trying to fill out all the paperwork. Thank you Heritage Mazda - I love my new car!! More

Excellent customer service and patience with customers!! Mr. Burton went above and beyond letting us try out numerous vehicles and changing our mind. He was very supportive and understanding and knew alot Mr. Burton went above and beyond letting us try out numerous vehicles and changing our mind. He was very supportive and understanding and knew alot about the vehicles he was selling. Very courteous and attentive. More

Excellent customer service; very helpful and friendly without being pushy or overbearing; I've dealt with other dealers that tried to convince us to lease or purchase new,but this was not the case at Mil without being pushy or overbearing; I've dealt with other dealers that tried to convince us to lease or purchase new,but this was not the case at MileOne Heritage-Bel Air. Wil asked what we were looking for and directed us to a car that met our needs 100%. Even though other customers were waiting, Wil stayed with us until we were driving away in our newly purchased car. More

From the time Bobbi called me in response to my first on-line request, until the time we left she was very helpful, informative, and very friendly. When we arrived to test drive the car, she once again on-line request, until the time we left she was very helpful, informative, and very friendly. When we arrived to test drive the car, she once again was very friendly, very helpful, explained all of the car features and answered all of our questions - very patiently! She made us feel very comfortable. She helped us with our financing questions and worked with James to help us in our purchase. As James was with another customer at the time we were ready to handle the financing, Doug came down from the Cadillac dealership to work the financing out with us so that we wouldn't have to wait an excessive amount of time. He was very organized and detailed, and very friendly. When finished with financing, Bobbi took over once again and explained everything about my car, went over the owner manual, got into my car with me and set up my blue tooth, went over all the controls and re-explained every button and function. Bobbi made what could have been a very trying experience, a very pleasant one. I would recommend this dealership to anyone interested in purchasing a Mazda, and will return there myself in the future if I purchase another Mazda. And if I do purchase another one, I hope Bobbi is still there! More

Ahmed was attentive and accommodating from the second I spoke with him on the phone until I left the dealership with my car. My job requires me to have hours that aren't always conducive to regular busines spoke with him on the phone until I left the dealership with my car. My job requires me to have hours that aren't always conducive to regular business hours, and he was more than willing to drive the car down for me to look at, etc. I definitely recommend Heritage Mazda, and more importantly, Ahmed, for your car needs! More

Fran meyers is an amazing person. He worked with me for three days making sure i was able to get the car I wanted. I had a minor financing issue, but Fran and his team worked a miracle and now i have my dr three days making sure i was able to get the car I wanted. I had a minor financing issue, but Fran and his team worked a miracle and now i have my dream car. I would go back to Fran for my next vehicle purchase and recommend anybody I know to this dealership because everyone there was so nice. I can see me going back to that dealership in the future. Fran is a down to earth sincere person who isn't just trying to sell a car but genuinely cars about the customer and making sure the customer gets something affordable and sufficient for their everyday needs.This dealership should definately get the highest award there is for their customer service and quality cars. More