Heritage Mazda of Bel Air

My daughter and I were looking for a new car for her high school graduation gift. After researching various brands of vehicles on the internet she wanted to test drive a Mazda 3. We went to Mile One Heritage school graduation gift. After researching various brands of vehicles on the internet she wanted to test drive a Mazda 3. We went to Mile One Heritage in Bel Air and met Fred Leavitt. Fred was very patient with my daughter who was asking a lot of question about the vehicle. Fred took the time to go through the vehicle with her and made her comfortable with it. (I rate Fred great for customer service). This was the first time my daughter was buying a new vehicle and Fred made the experience a great one for her. After test driving numerous vehicles my daughter did not receive the same customer as she did from Mile One. We even came back for a second test drive and Fred gave us his great customer service attention. Everyone at Mile one was great to deal with. They were all helpful and wanted to make my daughter have a good experience in buying her first new car.(Rated Overall Experience great for this) Rated pricing good due to the numerous time of going back and forth to talk to the manager. That made it stressful for my daughter. Overall it was a great buying experience and would recommend them to my friends and family. More

I was treated corteously, the car I wanted was identified, the right price for my trade-in was offered, excellent financing was arranged and I said yes. I got exactly what I was looking for at th identified, the right price for my trade-in was offered, excellent financing was arranged and I said yes. I got exactly what I was looking for at the price I wanted. Wil was direct, polite, friendly and attentive. Could not have asked for more from a car salesman. More

Mile One Heritage Mazda Bel Air is the BEST place to buy a new Mazda. Friendly service and very positive sales process. They look to educate you on all options and products in a low pressure atmosphere. a new Mazda. Friendly service and very positive sales process. They look to educate you on all options and products in a low pressure atmosphere. They have a great inventory, or will find whatever make, model you are looking for and obtain for you within 24 hours. Their website is very good and helps w/ the sales process letting you know what inventory they have, as well as special internet pricing. If you need service later, the service dept is very easy to work w/ and low pressure to do extra work like some other dealerships. More

I knew it was time for a new car when my old one wound up needing $2500 worth of engine and brake work. Ken Arment was incredibly helpful in getting me not only a great price, but also in helping me find ex needing $2500 worth of engine and brake work. Ken Arment was incredibly helpful in getting me not only a great price, but also in helping me find exactly the car I want. The atmosphere at the dealership was friendly, professional and very helpful. Ken took time to really listen to what I wanted in a car, and helped me select the perfect one. I love getting into my car every morning now and I have him to thank! Beyond Ken, everyone I encountered at the dealership was more than happy to help me with anything I needed. In fact, several staff members even stayed late so that I could purchase the car that day. I would strongly recommend Mile One to anyone looking for a new or used car. More

My experience at this dealership was very good. I researched online and found the internet specials and found the car that I wanted. I then contacted Wil and he answered a few questions that I had ve researched online and found the internet specials and found the car that I wanted. I then contacted Wil and he answered a few questions that I had very promptly. He also did the majority of his work prior to us coming in whicj is a big help. There was absolutly no pressure or hassle purchasing this car!!!! More

I needed a new car, so I did my homework online and at other dealers by looking at both Toyota's and Mazda's so I was prepared. I went to the Mazda in Bel Air and Matt approached us and treated us like re other dealers by looking at both Toyota's and Mazda's so I was prepared. I went to the Mazda in Bel Air and Matt approached us and treated us like regular people and not the usual "What can i do for you so you can walk out of here with a car?" attitude that other salesman do. I was interested in the new Mazda 3, so Matt took us out on a test drive...a real test drive through the area, not a 2 minute drive in a big circle. The cool part is that Matt is a car mechanic, so who else is gonna have more car knowledge? Some salesman or a person who literally knows cars inside and out...I would say the latter. He was so friendly and laid back, but in a sincere way than a typical car salesman. He even introduced us to the mechanics in the back who were also very friendly and who look forward to anything that I may need. Overall he really took his time with us and we dealt with him and not him and his boss, like other dealerships would do. I really enjoyed my experience at Heritage Mazda. More

These guys at Mazda know they have the product that can sell itself...there is no need for salesman pressure or loud gimmicks. They helped us figure out the type of vehicle we wanted (SUV or sedan) and the sell itself...there is no need for salesman pressure or loud gimmicks. They helped us figure out the type of vehicle we wanted (SUV or sedan) and then which model and trim. They let us take the RX-7 home for 48 hours to give it a real test drive and when we brought it back and said it was too much vehicle for us, they turned and let us take a 3 for another day. As far as price, I told the salesman I expected a competitive price to the know buying service deals and he offered a price within $60 of my goal...SOLD!. The ONLY down side was signing of sales contract with the finance manager. He sprung the extended warranty and maintenance care packages on us without any prior discussion from anyone in the dealership. I don't mind evaluating deals, but on my time line. Anyway, we declined the services and have been enjoying the new car. I won't hesitate to take my daughter or son back to Heritage when they are in the market for a new car. More

The why is self evident with the subject matter of the ratings!!!!!!! I have never seen this kind of assinine required review especially requiring a minimum number of characters yet. I'd bet this discou ratings!!!!!!! I have never seen this kind of assinine required review especially requiring a minimum number of characters yet. I'd bet this discourages many people from even doing the ratings, because, again, it's assinine!!! The rating given for each subject matter is because the people rendered the service and that's what they're being rated on. More

What agreat experience!!! Can't believe I said that about buying a car!!! Ken Arment was great to work with. We came for a test drive and fell in love with the CX9 and in the process worked with a wel about buying a car!!! Ken Arment was great to work with. We came for a test drive and fell in love with the CX9 and in the process worked with a well qualified professional sales rep. Ken provided great feedback through email/calls and worked diligently to ensure that we were able to get the car we wanted. I drive ALOT for my job and needed something with cargo capacity (used everybit of that spacous back), third row seating and comfort/style. Thanks for helping use with my "office remodel" it was a pleasurable experience. The final process of financing was quick and easy. We provided documents ahead of time which simplified the final process. Thanks for making it so easy. Zoom Zoom Zoom (that's for you Ken... THANKS!!) More

Hi Mazda, I have always like the styling of the Mazda3 Hi Mazda, I have always like the styling of the Mazda3 and the Ford Focus. I like the Mazda3 more. I visited the Mazda dealer 1st and I was trea Hi Mazda, I have always like the styling of the Mazda3 and the Ford Focus. I like the Mazda3 more. I visited the Mazda dealer 1st and I was treated very nicely by Bobbi (my sales rep) and we went on a nice test drive. I liked the car a lot and I left with out buying the car because I just had to check out the Focus. After driving the Focus I new that the Mazda3 was the car that I wanted. Bob the sales manager did the T. O. that on my 1st visit and he did what it took to sell me on the price of the car. There were a few bumps that we had to over come on delivery of the car but everything was ironed out to my satisfation. I think that everyone involved in the sale of my new car went the extra Mile One to make sure that I was happy with the purchase. Thanks to Bobbi and Sale Manager Bob I am driving my new Mazda. Rob Schott More