Heritage Mazda of Bel Air

I had a very positive experience here from the time that I first walked in the door to present. I felt comfortable at this dealership and I've been to quite a few over the years. John Daly(sales rep) had o I first walked in the door to present. I felt comfortable at this dealership and I've been to quite a few over the years. John Daly(sales rep) had only been there for a week and was very helpful,knowledgable and friendly. Very suprising! John Daly and James Utermohle went out of their way to get exactly what I wanted in my new Mazda CX-9. I got a fair price for the new vehicle as well as my trade without a bunch of haggling. This is a top notch dealership and service department(I toured that as well). Very clean and professional! I have also bought a new vehicle from another Mile One Heritage and was very satisfied there. I will continue to deal with Mile One Heritage. I am happy and comfortable to refer anyone to this dealership. Top notch! More

Scott was a great help by showing me the car and going on a test drive. He introduced me to the Mazda 5. He was friendly and very nice. I really like my vehicle. He was very helpful when I came back in to ge a test drive. He introduced me to the Mazda 5. He was friendly and very nice. I really like my vehicle. He was very helpful when I came back in to get my bluetooth to work on the car. He set it up for me. More

Not all Heritage dealerships are the same; and the Bel Air location gives such great customer service and personal attention; it is a MUST visit! There is the feeling that you are meeting with old friends Air location gives such great customer service and personal attention; it is a MUST visit! There is the feeling that you are meeting with old friends from the moment you're greeted by the salesperson until you sign on the dotted line. A+ all the way! It's been a week since my purchase, and I continue to receive such great customer service from ALL of the staff! Who would have thought that the process and stress of buying a car could actually be refreshing. I actually drove several extra miles to this dealership after poor service at another. WOW, well worth the trip!! More

Everyone was very nice and they couldn't do enough for me and my husband. We have never been treated like that at any other dealers.From the saleperson Scott to the person that cleans the cars when they are and my husband. We have never been treated like that at any other dealers.From the saleperson Scott to the person that cleans the cars when they are sold. We were treated like royality. and that we were special They couldn't do enough for us. More

This was my first time buying a new car, and I was sort of skeptical about things after talking with my parents. I made sure I didn't go through this process without them. When I went to Heritage Mazda, I of skeptical about things after talking with my parents. I made sure I didn't go through this process without them. When I went to Heritage Mazda, I met Ken who helped me and my dad out with picking out a car. We took it for a test drive, sat down and talked some numbers over. Ken was a really nice guy, great salesman. Not like most salesman you meet that will just do anything to get a sale. I was given the opportunity to borrow the brand new 2009 Mazda3 I wanted for the weekend (never thought that was possible!!) to try it out before making my final decision. I LOVED IT!!! I took the car back the Monday following, and made the deal with my parents. Ken was great, and I met a few of the other salesmen who were really nice. Hopefully when and if I ever buy a new car in the future, I'll have just as good of an experience as I had with this dealership, and Ken Arment. He made sure that I was 200% happy with the decision I was making, instead of just worrying about making another sale. Thank you guys so much!! More

As a first-time car buyer, I did not start the process with high hopes for an enjoyable buying experience - I expected the worst! However, compared to what I found at other dealers, the quality and conve with high hopes for an enjoyable buying experience - I expected the worst! However, compared to what I found at other dealers, the quality and convenience of working with Ken Arment at MileOne was FAR SUPERIOR to anything I found elsewhere and I was looking everywhere. In addition to the fact that they had a great selection including several vehicles that met my criteria, Ken worked with me by e-mail which was most convenient for me due to my hectic schedule. Unlike other dealers/salesmen, he took my e-mails seriously and answered all of my questions thoroughly and promptly. Finally, he offered to drive the car down to me to allow me to test drive it which was extremely helpful since I had no way of getting to the dealership. Overall, I am extremely satisfied with both my sales experience and the quality and price of the vehicle I got from MileOne. I highly recommend working with Ken Arment as he was knowledgeable and worked hard to make sure I was getting exactly the vehicle I wanted. More

I have purchased 9 new cars from East to West coast. My experience at Heritage of BelAir was very refreshing to say the least. Scott Burton was my sales representative thus I can’t say enough nice things a experience at Heritage of BelAir was very refreshing to say the least. Scott Burton was my sales representative thus I can’t say enough nice things about the way he represented the dealership. Scott was helpful in all aspects of what I was looking for as well as financing. James Utermohle was also involved in other aspects of my purchase in which I was very appreciative of his help. If you’re looking for a good deal on the purchase of a dependable vehicle without the usual dog and pony show of car dealerships, I highly recommend Heritage of BelAir. More

I purchased the All New 2010 Mazda 3 & I love it. The entire sales staff at Heritage Mazda makes you feel like family .From the Internet reply from Ken Arment all the way to the finance department this w entire sales staff at Heritage Mazda makes you feel like family .From the Internet reply from Ken Arment all the way to the finance department this was a great purchase experience. I have sent all my family members to make their purchases there & everyone said they had a Great experience just like I have had. I would recommend the Bel Air team to anyone looking for a Mazda or a Pre loved vehicle of any Brand. I am equally impressed by Mike & Jamie in the service department they are always ready to take care of my service needs Keep up the Great Work & making the Zoom Zoom of Mazda so much fun.. More

I am looking to purchase my 3rd vehicle from Heritage Mazda of Bel Air. I have come back for Ken Arment. Ken has always taken the time to answer my emails & phone calls, he has worked relentlessly to e Mazda of Bel Air. I have come back for Ken Arment. Ken has always taken the time to answer my emails & phone calls, he has worked relentlessly to ensure my satisfaction. He is the Best person to work with!!!! I have and will continue to recommended him to everyone. Thanks Karen More

I was comparison shopping new and used Mazda CX-9's. Ken Arment was very helpful in tracking down some new 2009s that fit my requirements. In the end, I went with the less costly used option. But the new ca Arment was very helpful in tracking down some new 2009s that fit my requirements. In the end, I went with the less costly used option. But the new car would have been a great deal as well. I would highly recommend Ken for his friendliness and being willing to help. More